Nationstar Mortgage Mortgage department,
FHA mortgage Loan servicing, payments, escrow account New York
My mortgage company ( nationstar ) is telling me that I am short over $5000.00 in escrow. I asked where did all the money you collected from me for escrow go? Keep in mind the increase in taxes and home insurance is only $29.00 from last year. They are raising my mortgage payment over $440.00 a month with less than 30 days notice. How is this my dilemma? How do they allow such a shortage. I asked if they can provide me a breakdown of where my escrow payments went and they said they could not provide it. I pay extra every month and to be told I am over $5000.00 short doesnt make any sense. Also When they first took over my loan I owed $370000.00 I paid for several months and all of a sudden I see that what i owed increased instead of decreaased. I do not trust this company. Please help me correct this.
Nationstar Mortgage customer in New York
Apr 08, 2016
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |