Nationstar Mortgage Mortgage department,
FHA mortgage Loan modification,collection,foreclosure New York
I applied for a modified mortgage back in - -. I sent all my paperwork back in - - and was told I was approved and my final documents would be sent out after my trial period payments were done. When I never received these modified mortgage final documents in - - I called nationstar mortgage to see what was going on. They told me that on page - the notary did n't print her name on the line provided. I asked why I was n't told since - and was told they did n't know. I explained I had even spoken to my representative who is no longer around - - and she said it was all being sent. They advised they were resending the paper work to be resigned. I had to call again stating I still have not received the paper work and was told oh sorry it was not sent. I finally got it and then received a notice one week later saying I owe payment of - from - when trial payments started and my modification is denied due to no paper work ever submitted in - as per a representative -. As of this date I ca n't get in touch with my assigned rep. What am I suppose to do now???
Nationstar Mortgage customer in New York
Mar 17, 2016
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
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