Nationstar Mortgage Mortgage department,
FHA mortgage Loan modification,collection,foreclosure Louisiana
My husband and our home outright with no mortgage company attached to the title. In - we came across hard times and my husband took out a $30000.00 loan with a note of approximately $520.00 a month for 15 years. We always paid our mortgage on time until we came across even harder times in - when our - year old son was -. Our payment on this loan was no more than 2 months behind when I received a phone call from a friend letting us know that our home was in the paper for sale and up for foreclosure. $520.00 a month paying for 10 years totals $62000.00 that was paid towards the small $30000.00 we borrowed against our home which was worth much more than this. Not only did - take our home from us when we were 60 days or so late but they never informed us of any of this and they also sued us for $26000.00 in - of - plus so called interest, fees and advances. It 's hard to comprehend how after paying $62000.00 towards a loan of only $30000.00 that our balance could still be $26000.00. That means that of the
husband and I. Our mortgage just so happen to be a part of the investigations brought about by the Department of Justice against - - Loans and we were actually written a check because we were part of this law suit. This judgment showing up in public records has prevented me from being able to purchase a home and has cost me $1000.00 's in appraisal fees etc. My scores are qualifying but because I am attached to this " unsatisfied '' judgment because I was on the deed of the property, no title company will approve me. I have tried and tried to contact this company but every number on line gives me a busy signal. Nation Star and - have no records of the loan which is who - sold to. The lawyer that - stated earlier this month that the file was closed in her office, HOWEVER, was not satisfied and because - had not contacted her after the sheriff sale to release the judgment that she could not release it until she heard from them. I asked if the attorney could possibly contact them and she stated she had no way of contacting them because they had gone out of business. I asked what the balance was in order to satisfy the judgment and she could n't give me that either because - had not contacted her. I do n't understand how a judgment is filed prior to sheriff sale, then a sheriff sale takes place, and suddenly the lender disappears and no one has any answers for me about something that is detramental to my life and ever being able to purchase a home again. They have cost me money, time, and their entire loan process was fraudulent from the beginning and still I am the one that suffers and I am left in the dark on what to do next or how to get this taken care of. I 've even had an attorney look into this which cost me another $500.00 but he too was at a loss because it was impossible to find any contact information for - to get answers. Finally on - -, - I found a number that allowed me to leave a voicemail which I did leave with a lady named -. Not too much later that afternoon someone from - contacted me back. She stated that the judgment should be satisfied and she did n't understand why it was not reflecting that way with the court house. Unfortunately I was at work so I did n't have good service and we ended up getting disconnected before I had a chance to request the release of judgment from her. I thought maybe they would send this to the attorney representing them but as of today they have not and I 've left several more messages and they 've yet to respond again.
Nationstar Mortgage customer in Louisiana
Nov 08, 2016
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
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