U.S. Bancorp Non-Federal Student Loan Complaints

Review and analysis of over 75 Non-Federal Student Loan complaints against U.S. Bancorp

U.S. Bancorp consumers have reported over 75 official complaints related to Non-federal student loan. Out of the 75 consumer complaints against U.S. Bancorp, 20% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.

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New Non-Federal Student Loan Consumer Complaints


U.S. Bancorp Student loan dealing with my lender or servicer don't agree with fees charged

December 27, 2016 - My name is -. I was a student of - at -, - & wanted to study -. But I was - to - during the enrollment grace period. When I returned, I visited the school that had relocated to -. I was told by the financial aid counselor that I could return to school & pick up where I left off if I was willing to start making payments toward my loans. Then the school closed down because their parent company - ' is responsible for cheating the - & other affiliated schools students out of $30.00 - dollars. I was contacted by a collection agency 'Elan Financial Services - w...

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U.S. Bancorp Student loan dealing with my lender or servicer received bad information about my loan

September 20, 2016 - My private loan through US bank was forgiven last year. I just received a letter from them saying I was in default and that if I paid a lower amount now they would n't send me to collections. When I called them, they immediately told me it was a mistake and to disregard it. The lady I was talking to would not give me her name. I also asked for them to send me a letter showing it was a mistake which they will not send me. My concern is that they are doing this to others who will just pay the lower amount without realizing it is false....

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U.S. Bancorp Student loan can't repay my loan can't temporarily postpone payments

August 28, 2016 - Upon my filing for Chapter - bankruptcy, I was informed that the - students loans that I co-signed for my daughter - - - were taken out of deferment, closed then transferred to a collection acct. - is and has been, since original loan was taken out, at least a Part-time student and currently has federal loans that are in deferment and good standing, is currently a - with full deferment qualifications, with no lapses. These loans were taken out in -/-/- and -/-/- and should have reached there Statute of Limitation for reporting. We feel the transfer was performed...

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U.S. Bancorp Student loan can't repay my loan can't decrease my monthly payments

July 29, 2016 - I initially filed a complaint ( Case No. - ) on - -, 2016, after US Bank denied my request to modify my student loan because I could not afford the payments. After this complaint was filed, US Bank provided me with the opportunity to defer payments for two months so I would have time to submit another modification request. My original request was denied because US Bank determined ( using a formula that has never been explained to me ) that the debt I owe is not a large enough portion of my overall debt. I explained my monthly income would go down ( by $1100.00 ) because I had a teac...

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U.S. Bancorp Student loan getting a loan can't qualify for a loan

June 26, 2016 - I have been receiving harassing, threatening and - threats telephone calls from U S Bank representatives in regards to an account and debt of $7300.00 I do not owe. The account or debt do not belong to me. I am a victim of identity theft....

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U.S. Bancorp Student loan dealing with my lender or servicer having problems with customer service

May 22, 2016 - To Whom It May Concern, I filed a - Complaint after having trouble with obtaining some information about private student loans listed on my credit report dating back to -/-/-. I requested copies of the original promissory notes and full payment history for all accounts involved. I received applications and no payment history. In my complaint, I mentioned there are duplicates listed on my credit report. Where - claims there are - loans, there are -- listed. She stated maybe - - ( the loan servicer ) listed them also, but they are under no obligation to remove them. ...

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U.S. Bancorp Student loan can't repay my loan can't decrease my monthly payments

April 14, 2016 - I have been trying to work with US Bank to get a loan modification for my student loan but have not had any luck. After I was unable to get an initial response from anyone at US Bank about modifying my loan because I could n't afford the payments, I posted about it on US Bank 's - page a few months ago - so, apparently public shaming is the only way to get a response. I was contacted by someone who offered to put me in touch with the right people. Three weeks went by with no contact, so I complained again on US Bank 's - page. I was finally contacted that day by someone else who offered ...

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U.S. Bancorp Student loan can't repay my loan can't temporarily postpone payments

December 2, 2015 - Lost my job in which I was able to afford to pay back my student loans and now I am currently under employed part-time. I completed a deferment application and was denied the possibility to re-pay my student loans at a later date in time. I need your help in it getting the bank to work with me until I can find a employment that will enable me to make the proper payments. ...

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U.S. Bancorp Student loan can't repay my loan

August 14, 2015 - I have experience a deficiency in the system, in dealing with US Bank in regards to - private loans. I have unexpectedly, lost my job and found myself in an economic hardship. In efforts to maintain my private loans in good standing, they had been in auto-pay. I am actively seeking a resolution, in which I can maintain a good relationship with my creditors. However, I am no longer able to make any more payments, being that my only source of income is unemployment. I have reached out to - - for assistance in obtaining a deferment, and they said my only option was for me to enroll back ...

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U.S. Bancorp Student loan dealing with my lender or servicer

June 10, 2015 - U S Bank removed my student loan account from deferment status illegally and unlawfully, which created a past due balance and damaged my credit score. My student loan account should not have been removed from deferment and I should not have a past due balance. ...

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U.S. Bancorp Student loan dealing with my lender or servicer

April 1, 2015 - I had a US Bank Educational Loan, in the amount of $5000.00 ; of which I consolidated many years ago. I recently became aware of there being a remaining unpaid balance in the amount of $230.00 that appears on my credit as a Charge Off. I contacted US Bank, attempting to resolve this matter. I explained to - different representatives that this balance remaining was a result of a Consolidation error, and that US Bank never contacted me regarding this, but now that I am aware of this being on my Credit, I want to resolve, and I offered to pay the balance in full. However, I asked for them ...

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