Alorica Inc. consumers have reported over 14 official complaints. Out of the 14 consumer complaints against Alorica Inc., 10% were disputed by the consumer (i.e. the consumer was not happy with how Alorica Inc. responded to their complaint) and 70% were processed in a timely manner. 0% of consumer complaints against Alorica Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Disclosure verification of debt | 5 | 20% |
| Cont'd attempts collect debt not owed | 3 | 0% |
| Communication tactics | 1 | 0% |
| False statements or representation | 1 | 0% |
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Stop CallsAlorica Inc. Debt collection communication tactics frequent or repeated calls December 13, 2017 - Global Receivables Solutions has been calling me every hour without leaving a voicemail. I 've received nothing from them in the mail, so I do n't know what their supposed business is with me.... |
Alorica Inc. Debt collection cont'd attempts collect debt not owed debt was paid December 16, 2015 - On - - 2014 I was in the emergency room at - - - Co. I have double insurance coverage and both companies were billed the total amount instead of billing the secondary only what the primary did not pay. The secondary assumed there was no other insurance and issued an Explanation of Benefits stating $370.00 was owed. The primary insurance payed all but he $250.00 deductible and I payed that. The hospital had then been payed the total contracted amount. We contacted - four times and they would not re-bill the Secondary insurance company insisting the problem was the insuranc... |
Alorica Inc. Debt collection disclosure verification of debt right to dispute notice not received December 8, 2015 - This company continues to report this debt by passing it around to shadow companies they own. West Asset Management owns - credit collections and they have resubmitted a collection to my account they removed from my credit profile. They did not send any notice or an explanation as required by law .... This is the same as this complaint with this agency. Case number : - ... |
Alorica Inc. Debt collection disclosure verification of debt right to dispute notice not received December 6, 2015 - - SHOWED UP ON MY - CREDIT REPORT. THIS COMPANY IS ILLEGAL AND CAN NOT LOCATE IT ANYWHERE. ( SEE MY CREDIT REPORT DATED - ) THEY RAN MY CREDIT ON -/-/2015 AND AGAIN ON -/-/2015 AND CALLED AND STATED THEY ARE TAKING OVER WEST ASSET AND GAVE A PHONY NO. -, WHICH I CALLED AND IT WAS -? THIS IS A FRAUDULENT INQUIRIES AND WANT RESTITUTION. ... |
Alorica Inc. Debt collection false statements or representation impersonated an attorney or official December 3, 2015 - West asset mgmnt has been agressively calling and harassing me for a payment at late hours in the day even calling my work on the medical balance that was paid through insurance in first place. I was imbarrased by collection calls at my work and decided to pay this collection to make them go away. When I called I asked if they would remove this collection from my report if I paid it and I was assured by - - that if full payment was made they would send a deletion request to all - bureaus and have this collection removed from my report. I paid in full for the collection which was fraud... |
Alorica Inc. Debt collection cont'd attempts collect debt not owed debt is not mine November 9, 2015 - Nothing, no information about the debt was conveyed to me over the phone call by the alleged collection agency. ... |
Alorica Inc. Debt collection disclosure verification of debt right to dispute notice not received November 8, 2015 - I received notification on - from - - that a collection had been placed on my credit report by West Asset Management. I contacted their customer service, and their rep informed me there were no active accounts placed with their office in my name and the reporting was an error and it would be investigated. I received notice on -, and - that it had been placed on the other - bureaus so I contacted their customer service group again. This time their representative stated that I had a bill due to - - by - for $240.00, and it had not been paid. It was sent to their of... |
Alorica Inc. Debt collection disclosure verification of debt not given enough info to verify debt November 5, 2015 - I had not checked my credit report in a while. After obtaining my credit reports. I got a letter from a collection agency West Asset Management , Inc . Telling me that i had a debt that had been turned over to them for collection. I called them immediately to inquire about " this so called debt '' First time I called was -/-/2015. I was told that they were going to research the account and get back to me. Today is -/-/2015 have not heard any thing from them. So I called again. They told me that they did not have anything to share with me and they will let me know ... .In the mean t... |
Alorica Inc. Debt collection disclosure verification of debt right to dispute notice not received October 27, 2015 - WEST ASSET NEVER SENT ME A VALIDATION LETTER REGARDING MY - BILL! ... |
Alorica Inc. Debt collection cont'd attempts collect debt not owed debt was paid October 22, 2015 - I have a collections account on my credit report that was paid ... |