SYNCHRONY FINANCIAL Debt Collection Complaint

Communication tactics frequent or repeated calls

SYNCHRONY FINANCIAL Debt collection department,

I do not know Communication tactics Frequent or repeated calls Oklahoma

This company continues to send me robots calls and text messages saying they are synchrony bank and I have a debt with ashley furniture. There's nothing in my. Credit report and I've never been there. It's frustrating because they call multiple times a day, and I feel like that's violating my rights. They have been doing this for a couple mo these and its progressing to 3x a day. I can provide the text messages and further calls from my previous phone if needed.

SYNCHRONY FINANCIAL customer in Oklahoma
Aug 24, 2019

* Source: CFPB Complaint Database

SYNCHRONY FINANCIAL response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3SYNCHRONY FINANCIALComplaint HistoryComplaints5/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20178/201712/20171/20182/20183/20187/201810/201811/20184/20196/20197/20198/20199/20190246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SYNCHRONY FINANCIALCommunication tactics42.9%11.1%46.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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