ERC Debt Collection Complaint

Communication tactics frequent or repeated calls

ERC Debt collection department,

I do not know Communication tactics Frequent or repeated calls Florida

Keep getting repeated robo calls from company called ERC. I do not owe any debt, have been debt free for last 15 years, except for 2 auto loans which are paid via allotment. I have even went so far as to go to the ERC web site and filled out form to have them stop calling me but the calls still persist. I am - and wife is - and these repeated calls upset us. I am asking that this company be charge a fine or whatever the legal term is of $500.00 for each phone call. My FICO score is - and no bad credit in my credit report for last 25 years or longer!

ERC customer in Florida
Dec 21, 2018

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3ERCComplaint HistoryComplaints6/20167/20169/201610/201611/201612/20162/20175/201711/20171/20182/20183/20185/20187/20189/201812/20181/20198/201912/201900.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ERCCommunication tactics15.0%65.0%20.0%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
customercare@ercbpo.com
8014 Bayberry Rd 
Jacksonville FL 32256

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