Aspen National Financial, Inc. consumers have reported over 33 official complaints. Out of the 33 consumer complaints against Aspen National Financial, Inc., 42% were disputed by the consumer (i.e. the consumer was not happy with how Aspen National Financial, Inc. responded to their complaint) and 100% were processed in a timely manner. 15% of consumer complaints against Aspen National Financial, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.
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Stop CallsAspen National Financial, Inc. Debt collection disclosure verification of debt not given enough info to verify debt April 7, 2017 - I contacted Aspen National Collection about a collection account that appeared on my credit report on -/-/2017. I never validated the account but the agent was insistent on saying it was my account. He could n't give me the account number. The amount on my credit report ( he said ) was different than what he had, but he would n't give me that amount. This is for maintenance fees.... |
Aspen National Financial, Inc. Debt collection cont'd attempts collect debt not owed debt was paid January 12, 2017 - We were late on a membership fee to our timeshare with - - but have since paid what was due to -. An outside collection company called Aspen National Collections which we have no business affiliation with, keeps harassing us for some fee they trumped up of $53.00 for their services. We do not know who this company is and have advised them multiple times to stop calling us. They continue to harass.... |
Aspen National Financial, Inc. Debt collection disclosure verification of debt not disclosed as an attempt to collect October 14, 2016 - The debt has been satisfied. They wo n't send a letter of deletion so it will be removed from the bureaus.... |
Aspen National Financial, Inc. Debt collection communication tactics called after sent written cease of comm January 11, 2016 - I had purchased a timeshare property from - - - in - Colorado I was unable to get reservations no spots were available and they did not do anything to accommodate my vacation schedule they ruined my vacation and my relationship with my boyfriend I feel they are selling more timeshares then they have space to accommodate. ... |
Aspen National Financial, Inc. Debt collection cont'd attempts collect debt not owed debt was paid November 19, 2015 - I decided to work on my credit report. I saw that Aspen Collections was on it for a debt I thought was taken care of. The company no longer sent me any bills, no longer tried to contact me, since 2010. Credit reports shows that it is still in collections. I contacted Transunion directly and filed a dispute. When I was notified that the dispute was resolved I see that the balance trying to be collected had increased from $200.00 to $310.00. What?!! Obviously my attempt to clear this up, backfired. Now what can I do? Is that legal? Why did the amount increase? Help? I have since filed a requ... |
Aspen National Financial, Inc. Debt collection false statements or representation attempted to collect wrong amount October 15, 2015 - My ex-husband and I owned real property. In our divorce, he was awarded the real property. I signed a QuitClaim Deed to him for my interest in the property. He failed to pay the condo association dues for the real property. The dues were sent to a collection agency. I only learned about this when I saw an account in collections on my credit report. I contacted the collections agency via telephone and certified mail and informed them that I did not own the property and was not responsible for payment. I also sent them - the recorded QuitClaim Deed and the divorce decree. My ex-husband has si... |
Aspen National Financial, Inc. Debt collection false statements or representation attempted to collect wrong amount September 20, 2015 - In -/-/- I wrote to Aspen national Debit collection to verify a debit, which they did. I wrote back and acknowledge my debit with an explanation of the amount of payments of could make and the amount owe according to my calculations. I stated that I was sending my first payment in good faith. I then stated that if they cashed my check and I did not hear from them, they had accept my offer. They cashed my check and I never heard from them again. In -/-/- I wrote to say that I had paid my debt since I had received no communication, then about ten days later I received a notice from -... |
Aspen National Financial, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt August 21, 2015 - I was not working for almost - years and was not able to pay my maintenance fees on a - - At - - timeshare that I completely paid - debt free. I offered to give the Timeshare to - for FREE in exchange for not having the money to pay the maintenance fees. Instead, they kept billing and calling me and tacked on another year of maintenance fees. I am now getting calls on my cell phone and home phone from Aspen National Collections. - is acting out of greed and are treating me like I defaulted on the mortgage! Get a clue, the mortgage is paid in full. Take the property, resell... |
Aspen National Financial, Inc. Debt collection communication tactics frequent or repeated calls May 22, 2015 - They are calling my home and cell repeatedly at all hours insisting that I pay $200.00 plus dollars more than I owe for processing fees, when I offered to pay what I had and thought that I owed, they refused to take my payment and continued to call multiple times a day. My husband tried to make a payment plan and they again refused to take partial payment insisting on more than we could afford, even though I explained that my husband had suffered a - - and is now a - - veteran and we are trying to recover financially. They call my home and - of our cells repeatedly. ... |
Aspen National Financial, Inc. Mortgage loan servicing, payments, escrow account March 30, 2015 - I already have a case # - and was told to resubmit a second complaint not a duplicate '' This is about the dep't collection agency that has taken over the matter. I told them the bill was never sent to my address until it was in collections. The agency is called - collections, their phone # - or - They are calling me every day on a dept. that I would have payed if I had ever received it. Now their is - dollar additional charge and possible mark on my credit for a bill that was sent to the wrong address. I explained that I would pay the original amount of the original fee from t... |