Resources for resolving common issues with Aspen National Financial, Inc. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Aspen National Financial, Inc. and work to get a response. After your complaint is forwarded, Aspen National Financial, Inc. has 15 days to respond to you and the CFPB. Aspen National Financial, Inc. is expected to close all but the most complicated complaints within 60 days.
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Aspen National Financial, Inc. Debt collection disclosure verification of debt not given enough info to verify debt April 7, 2017 - I contacted Aspen National Collection about a collection account that appeared on my credit report on -/-/2017. I never validated the account but the agent was insistent on saying it was my account. He could n't give me the account number. The amount on my credit report ( he said ) was different than what he had, but he would n't give me that amount. This is for maintenance fees.... |
Aspen National Financial, Inc. Debt collection cont'd attempts collect debt not owed debt was paid January 12, 2017 - We were late on a membership fee to our timeshare with - - but have since paid what was due to -. An outside collection company called Aspen National Collections which we have no business affiliation with, keeps harassing us for some fee they trumped up of $53.00 for their services. We do not know who this company is and have advised them multiple times to stop calling us. They continue to harass.... |
Aspen National Financial, Inc. Debt collection disclosure verification of debt not disclosed as an attempt to collect October 14, 2016 - The debt has been satisfied. They wo n't send a letter of deletion so it will be removed from the bureaus.... |
Aspen National Financial, Inc. Debt collection communication tactics called after sent written cease of comm January 11, 2016 - I had purchased a timeshare property from - - - in - Colorado I was unable to get reservations no spots were available and they did not do anything to accommodate my vacation schedule they ruined my vacation and my relationship with my boyfriend I feel they are selling more timeshares then they have space to accommodate. ... |
Aspen National Financial, Inc. Debt collection cont'd attempts collect debt not owed debt was paid November 19, 2015 - I decided to work on my credit report. I saw that Aspen Collections was on it for a debt I thought was taken care of. The company no longer sent me any bills, no longer tried to contact me, since 2010. Credit reports shows that it is still in collections. I contacted Transunion directly and filed a dispute. When I was notified that the dispute was resolved I see that the balance trying to be collected had increased from $200.00 to $310.00. What?!! Obviously my attempt to clear this up, backfired. Now what can I do? Is that legal? Why did the amount increase? Help? I have since filed a requ... |
Aspen National Financial, Inc. Debt collection false statements or representation attempted to collect wrong amount October 15, 2015 - My ex-husband and I owned real property. In our divorce, he was awarded the real property. I signed a QuitClaim Deed to him for my interest in the property. He failed to pay the condo association dues for the real property. The dues were sent to a collection agency. I only learned about this when I saw an account in collections on my credit report. I contacted the collections agency via telephone and certified mail and informed them that I did not own the property and was not responsible for payment. I also sent them - the recorded QuitClaim Deed and the divorce decree. My ex-husband has si... |
Aspen National Financial, Inc. Debt collection false statements or representation attempted to collect wrong amount September 20, 2015 - In -/-/- I wrote to Aspen national Debit collection to verify a debit, which they did. I wrote back and acknowledge my debit with an explanation of the amount of payments of could make and the amount owe according to my calculations. I stated that I was sending my first payment in good faith. I then stated that if they cashed my check and I did not hear from them, they had accept my offer. They cashed my check and I never heard from them again. In -/-/- I wrote to say that I had paid my debt since I had received no communication, then about ten days later I received a notice from -... |
Aspen National Financial, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt August 21, 2015 - I was not working for almost - years and was not able to pay my maintenance fees on a - - At - - timeshare that I completely paid - debt free. I offered to give the Timeshare to - for FREE in exchange for not having the money to pay the maintenance fees. Instead, they kept billing and calling me and tacked on another year of maintenance fees. I am now getting calls on my cell phone and home phone from Aspen National Collections. - is acting out of greed and are treating me like I defaulted on the mortgage! Get a clue, the mortgage is paid in full. Take the property, resell... |
Aspen National Financial, Inc. Debt collection communication tactics frequent or repeated calls May 22, 2015 - They are calling my home and cell repeatedly at all hours insisting that I pay $200.00 plus dollars more than I owe for processing fees, when I offered to pay what I had and thought that I owed, they refused to take my payment and continued to call multiple times a day. My husband tried to make a payment plan and they again refused to take partial payment insisting on more than we could afford, even though I explained that my husband had suffered a - - and is now a - - veteran and we are trying to recover financially. They call my home and - of our cells repeatedly. ... |
Aspen National Financial, Inc. Mortgage loan servicing, payments, escrow account March 30, 2015 - I already have a case # - and was told to resubmit a second complaint not a duplicate '' This is about the dep't collection agency that has taken over the matter. I told them the bill was never sent to my address until it was in collections. The agency is called - collections, their phone # - or - They are calling me every day on a dept. that I would have payed if I had ever received it. Now their is - dollar additional charge and possible mark on my credit for a bill that was sent to the wrong address. I explained that I would pay the original amount of the original fee from t... |