Aspen National Financial, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Improper contact or sharing of info talked to a third party about my debt

Aspen National Financial, Inc. Debt collection department,

Other (phone, health club, etc.) Improper contact or sharing of info Talked to a third party about my debt Maryland

I was not working for almost - years and was not able to pay my maintenance fees on a - - At - - timeshare that I completely paid - debt free. I offered to give the Timeshare to - for FREE in exchange for not having the money to pay the maintenance fees. Instead, they kept billing and calling me and tacked on another year of maintenance fees. I am now getting calls on my cell phone and home phone from Aspen National Collections. - is acting out of greed and are treating me like I defaulted on the mortgage! Get a clue, the mortgage is paid in full. Take the property, resell it and recoup the maintenance fees!!!

Aspen National Financial, Inc. customer in Maryland
Aug 21, 2015

* Source: CFPB Complaint Database

Aspen National Financial, Inc. response to complaint:
Closed with explanation

Consumer disputes how Aspen National Financial, Inc. handled their complaint

Created with Highcharts 4.2.3Aspen National Financial, Inc.Complaint HistoryComplaints10/20148/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Aspen National Financial, Inc.Improper contact or sharing of info100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageImproper contact or sharing of info4.9%75.5%1.1%15.9%0.5%2.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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