Aspen National Financial, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics frequent or repeated calls

Aspen National Financial, Inc. Debt collection department,

Other (phone, health club, etc.) Communication tactics Frequent or repeated calls Alabama

They are calling my home and cell repeatedly at all hours insisting that I pay $200.00 plus dollars more than I owe for processing fees, when I offered to pay what I had and thought that I owed, they refused to take my payment and continued to call multiple times a day. My husband tried to make a payment plan and they again refused to take partial payment insisting on more than we could afford, even though I explained that my husband had suffered a - - and is now a - - veteran and we are trying to recover financially. They call my home and - of our cells repeatedly.

Aspen National Financial, Inc. customer in Alabama
May 22, 2015

* Source: CFPB Complaint Database

Aspen National Financial, Inc. response to complaint:
Closed with explanation

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