Review and analysis of over 110 complaints against Loan Care
Loan Care consumers have reported over 110 official complaints related to Loan modification,collection,foreclosure. Out of the 110 consumer complaints against Loan Care, 18% were disputed by the consumer (i.e. the consumer was not happy with how Loan Care responded to their complaint) and 98% were processed in a timely manner. 0% of consumer complaints against Loan Care resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Loan Care Mortgage loan modification,collection,foreclosure March 24, 2017 - I recently contacted - approximately on or about -/-/- to request an affordable Home Modification Plan as a result of circumstantial medical hardship. - approved/granted me a Trial Modification Plan on or about -. Trial Modification period was for -/-/-, -/-/-, and -/-/-. Surprisingly, in the middle of the Trial Modification Process, the new Bank, LoanCare made contact with me by letter on or about -/-/- to inform me that my mortgage loan had been transferred. Confused, I contacted the bank, LoanCare with questions and concerns regarding the security of my hom... |
Loan Care Mortgage loan modification,collection,foreclosure March 21, 2017 - I was denied loss mitigation because I had received loss mitigation before.... |
Loan Care Mortgage loan modification,collection,foreclosure March 8, 2017 - Originally this loan was with -. Without notice, the loan was transferred to LoanCare. It was until -/-/- that the homeowner received an invoice from LoanCare that we knew the loan had a new servicer. In -/-/- we contacted LoanCare and we were informed that the loan was still in the loading stage and that the full features for this loan were n't ready. We did inform LoanCare that we had been previously working with - on a short sale and that all documents were submitted to them. When asked if we needed to resubmit the answer was no since all documents associated with that loan ... |
Loan Care Mortgage loan modification,collection,foreclosure January 4, 2017 - LoanCare has refused to make available our mortgage statements. We have requested this several times since our statements used to be able to be accessed online until we fell behind and within months we have no access. Since we have no access online we have no access to mortgage information or statement. We have called now over - months and it has been promised but instead we get served foreclosure. We have not been given a notice of intent or acceleration. LoanCare have NOT : 1. made available our mortgage statement after many request 2. our access to our online account is no longer availa... |
Loan Care Mortgage loan modification,collection,foreclosure January 3, 2017 - On -/-/ |
Loan Care Mortgage loan modification,collection,foreclosure December 16, 2016 - Hello, my issue is with - companies that are under - umbrella, Loancare a Division of -, and -. I submitted a complaint to The - but it was later suggested that I submit - to Loancare as well. My problem started in -/-/- when I missed a payment. I paid in -/-/- and then I quit paying all together in -/-/-. I do n't have the exact dates of everything with me, but I submitted it all to the -. I quit paying not because I did n't have the money, but because my - and I was unable to make clear decisions on my own. In -/-/- all of the past due balance was ... |
Loan Care Mortgage loan modification,collection,foreclosure December 6, 2016 - I had made - trial payments with - and my loan was sold to LoanCare -. I have contacted LoanCare and they wo n't speak to me. My housing counselor has submitted an authorization and re-submitted all my updated document, including proof that I 'm the owner of record and proof of my - - payment in hopes of quickly finishing the modification and simple assumption process. The documents were faxed to the fax numbers provided by LoanCare for authorizations and loss mitigation departments on -/-/16. The housing counselor follow up on -/-/16 and LoanCare still did n't have ... |
Loan Care Mortgage loan modification,collection,foreclosure October 11, 2016 - Entered into an agreement with LoanCare however, they keep requesting the same information that has already been submitted, they charged us $200.00 for a loss mitigation package, and it still shows we are behind after requesting an unemployment forbearance consideration, which we were approved for on a FHA mortgage... |
Loan Care Mortgage loan modification,collection,foreclosure September 21, 2016 - I am writing to dispute the following information in my credit file status. Loan Care Servicing Center a mortgage company reported the sale of the property as a Foreclosure which it was definitely not. It was an Agreed Settlement ( account paid in full or less than the full balance ) to prevent/avoid foreclosure. I am requesting removal of inaccurate information/description reference foreclosure in status remarks on credit report.... |
Loan Care Mortgage loan modification,collection,foreclosure September 2, 2016 - I was having trouble making my mortgage payment so my lender - - offered me a forebearance plan which I paid on time for a year. Then I was offered a trial modification which is - payments, i have stcessfully made - payments while working with - -. My loan serviceer is Loancare. I called yesterday and spoke to - who told me that even thou I 've been making my payments as agreed upon with them they are reporting that I 'm late whichever will continue until I sign the final loan modification. This is unfair and I have done everything that they have me to do. No one at Loanca... |
Loan Care Mortgage loan modification,collection,foreclosure August 5, 2016 - We have provided everything and we are being dual tracked. We respectfully request that the CFPB let the lender know that we have provided all of the information and we need the same date removed until the modification process has been completed... |
Loan Care Mortgage loan modification,collection,foreclosure July 27, 2016 - We are attempting to save our home. We have have had some hardships. We are currently being DUAL TRACKED. Which as we know is ILLEGAL. DUAL TRACKING is when the mortgage company is considering a modification and at the same time the house is being foreclosed on. This is so stressful. I do not want to lose my home. I do not know who to deal with. The bankruptcy lawyer or the mortgage company. I need to have the foreclosure sale date moved. Move it, stop it, give me some room to breathe and get my life in order. I can not believe that they are doing something that is illegal.... |
Loan Care Mortgage loan modification,collection,foreclosure July 14, 2016 - Loan Care, A Service Link Company, services our home mortgage. We proactively attempted to negotiate a loan modification that would allow us to stay current on payments until such time that we can sell the property. - of us started new employment that requires relocation to - - Indiana. He is currently employed with in a temporary assignment with the new employer until the relocation can occur. We initially contacted Loan Care on -/-/- seeking a payment reduction and subsequently made our regular payment on -/-/-. The phone call informed us that they would not or co... |
Loan Care Mortgage loan modification,collection,foreclosure June 7, 2016 - Loan # - - - - - - - - -, -, NY - We represent the -, the borrowers/owners of the above referenced property who have been trying to complete a short sale with - for over a year! We are now on our - buyer as we have lost our prior buyers due to the extensive delays by - in processing this request. On - -, 2016 the prior servicer ( - - ) confirmed that the appraisal was done and they would be issuing the approval latter that week. On -/-/16 the loan was transferred to LoanCare, LLC before the approval letter was issued. We have called ... |
Loan Care Mortgage loan modification,collection,foreclosure June 1, 2016 - I am about 7 months past due on my mortgage due to loss of income. I now have sufficient income to make my mortgage payments again due to being a - veteran so I submitted a modification package to this company on -/-/16 because they are trying to foreclose on -/-/16. They confirmed that they have a complete package and it is in review even sent me a letter to confirm yet they refuse to postpone the sale date until they have a chance to review. I told them this is called dual tracking and is illegal. They said they did n't care and will not postpone the sale date. Please help me,... |
Loan Care Mortgage loan modification,collection,foreclosure April 26, 2016 - Our firm, - -, was hired by the Borrowers to investigate possible errors committed by their mortgage servicers, previously LoanCare and now - - -. The Borrowers were approved for a loan modification -/-/- that brought their payments down to $1300.00. The modification agreement stated all past due amounts including taxes, insurance, and any other fees past due, would be added to the unpaid principal balance. Less than 3 months later, the Borrowers were sent a notice informing them their monthly payment was increasing to $1600.00 effective -/-/- due to an escrow shor... |
Loan Care Mortgage loan modification,collection,foreclosure April 23, 2016 - There was a preforeclosure on my home -/-/2014. The loan was subsequently sold to another lender and the original lender was paid off and the account was closed. I agree that the loan foreclosure proceedings started but did not complete and that that it should reflect in the history. However in the current status the loan shows as foreclosure. This is incorrect and should be reported as closed or transferred not Foreclosure as indicated on the report. I have submit documentation to both credit reporting agency - and the lender and both seem to believe that Foreclosure is the correct statu... |
Loan Care Mortgage loan modification,collection,foreclosure February 19, 2016 - I am requesting hardship assistance. However I am being told I do not qualify for any assistance because I received a modification last year. I am also being told I had - repayment plans, this is inaccurate. I requested a supervisor to contact me so that we could resolve the repayment plan discrepancy. But I have yet to receive the phone call. time is of essence i have no been referred for foreclosure action!!! ... |
Loan Care Mortgage loan modification,collection,foreclosure February 5, 2016 - My ex husband purchased a home on -/-/- with only his credit utilized for the mortgage. I had a foreclosure the year prior and did not qualify for a loan on either a home or even a car. My ex husband signed the paperwork for the mortgage. On -/-/-, my ex husband and I separated and he stopped making payments on his home that he lived in. We divorced on -/-/-. On -/-/- my credit was affected by his delinquency and also on -/-/- the Loancare mortgage was applied to my credit report even though the entire time my ex husband owned the home, the mortgage... |
Loan Care Mortgage loan modification,collection,foreclosure February 2, 2016 - Loancare is my fha mortgage bank. I was in a vehicle accident -/-/-. Was released -/-/-. Had to do months of theraphy. Was able to borrow money to pay back mortgage that was not paid because I was in the hospital. My company allowed me to return to work in -/-/-. I was behind again $7900.00. I borrowed money from my - to pay that. My girlfriend was helping me with keeping up with my bills. We have broken up. -/-/-, last month I woke up like another instance I had last year with a thought on my mind and it was my morgage company. I had sent them a check to them, two w... |
Loan Care Mortgage loan modification,collection,foreclosure December 18, 2015 - Three years ago we refinanced our home with - - to get a lower interest rate. During the first year of this refinance we received a notice stating that we needed to start sending our payments to LoanCare, -. We did this for nearly two years, during the last 6 months or so we got behind on our payments and was offered a Loss Mitigation by LoanCare. This Loss Mitigation was approved for a four month trial period. We made our reduced payments every month during this trial. In - Loan Care sent us a notice that we no longer qualified for the loss mitigation and that we owed the full amo... |
Loan Care Mortgage loan modification,collection,foreclosure December 17, 2015 - My mortgage servicer is trying to foreclose on my home. They 're saying that I failed to meet the requirements of my modification trial payment period. They sent me some documents via -. I signed them and sent them back via the prepaid - label that was required for me to use. I made copies of all documents sent to me. They 're saying my first payment was due - -, 2015, my documentation ( from the company ) says that my first payment was due - -, 2015, which was paid. The servicer is saying they have n't received the payment, which I know they have via bill pay through my bank... |
Loan Care Mortgage loan modification,collection,foreclosure November 4, 2015 - I was off work for several months due to a medical issue causing all of my bills to be past due including my mortgage. When i called to make a payment to attempt to reduce the delinquency they refused to take a payment unless i scheduled 2 payments since i was past due. I scheduled the 2 payments in -/-/- letting my utilities go which lead to them being turned off. i need to make the full payment on the utility to get the service back on leading to additional missed mortgage payments. I submitted a payment in -/-/- and again in -/-/- via -. They rejected and returned my -/-... |
Loan Care Mortgage loan modification,collection,foreclosure April 8, 2015 - I contacted my mortgage company and asked to be placed in on some type repayment plan. however I was turned down -. I have been asking for assistance since -/-/- when the loan was not as delinquent as it is now!! I spoke with a representative in the later part of -/-/- in efforts to still save my home before falling victim to a last resort of filing Chapter - order of protection. I am now being told I qualify for a repayment plan within the loss mitigation department ... REALLY!!!!!???? WHERE WAS THIS PALN WHEN WAS ASKING FOR ASSITANCE IN -/-/- WHEN THE DELINQUENT AMOUNT W... |