Loan Care Mortgage Complaint

Loan Care Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Missouri

I am requesting hardship assistance. However I am being told I do not qualify for any assistance because I received a modification last year. I am also being told I had - repayment plans, this is inaccurate. I requested a supervisor to contact me so that we could resolve the repayment plan discrepancy. But I have yet to receive the phone call. time is of essence i have no been referred for foreclosure action!!!