Loan Care Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Loan Care Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Minnesota

My ex husband purchased a home on -/-/- with only his credit utilized for the mortgage. I had a foreclosure the year prior and did not qualify for a loan on either a home or even a car. My ex husband signed the paperwork for the mortgage. On -/-/-, my ex husband and I separated and he stopped making payments on his home that he lived in. We divorced on -/-/-. On -/-/- my credit was affected by his delinquency and also on -/-/- the Loancare mortgage was applied to my credit report even though the entire time my ex husband owned the home, the mortgage account never showed up on my credit report. I called Loancare and it took the customer support specialist over 20 minutes to locate " my initial '' on a part of the paperwork for the mortgage, even though back in the - of -, my ex husband had to give a verbal authorization for me to speak to Loancare about his loan, since I was not on the mortgage. I 'm filling this complaint because Loancare is fraudulently claiming i 'm on the mortgage my ex husband signed and is now damaging my credit. Below is the LoanCare address information. LoanCare Attn : Cashiering Department -, VA - Telephone Number Customer Service : -

Loan Care customer in Minnesota
Feb 05, 2016

* Source: CFPB Complaint Database

Loan Care response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Loan CareComplaint HistoryComplaints1/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201312/20132/20144/20145/20146/20147/20148/20149/201410/201412/20141/20152/20153/20154/20155/20156/20157/201511/201512/20152/20164/20166/20167/20168/20169/201610/201612/20161/20173/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Loan CareLoan modification,collection,foreclosure0.9%99.1%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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