Loan Care Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Loan Care Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Tennessee

My mortgage servicer is trying to foreclose on my home. They 're saying that I failed to meet the requirements of my modification trial payment period. They sent me some documents via -. I signed them and sent them back via the prepaid - label that was required for me to use. I made copies of all documents sent to me. They 're saying my first payment was due - -, 2015, my documentation ( from the company ) says that my first payment was due - -, 2015, which was paid. The servicer is saying they have n't received the payment, which I know they have via bill pay through my bank account.

Loan Care customer in Tennessee
Dec 17, 2015

* Source: CFPB Complaint Database

Loan Care response to complaint:
Closed with explanation

Consumer disputes how Loan Care handled their complaint

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