Loan Care Mortgage Complaint

Loan Care Mortgage department,

FHA mortgage Loan modification,collection,foreclosure California

On -/-/ I got in touch with the Loss Mitigation department from LoanCare where they were asking for my - COMPLETED SIGNED AND DATED BY ALL to be signed and completed by all. This was part of the requirement in addition to the - that I submitted. I followed up with Loss Mitigation on -/-/2016 via email and voicemail, but havent heard back from them. I called them today as well and am still waiting to hear back on where we are with the form. I placed a call but get disconnected when I enter my information or try to login to my account online to schedule a payment. It is almost a month since I heard from them regarding this form and would like an update.