Loan Care Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Loan Care Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Georgia

I am about 7 months past due on my mortgage due to loss of income. I now have sufficient income to make my mortgage payments again due to being a - veteran so I submitted a modification package to this company on -/-/16 because they are trying to foreclose on -/-/16. They confirmed that they have a complete package and it is in review even sent me a letter to confirm yet they refuse to postpone the sale date until they have a chance to review. I told them this is called dual tracking and is illegal. They said they did n't care and will not postpone the sale date. Please help me, I want to keep my home. I served this country and in the process became - and now I 'm losing my home. All I want is to keep my home now that I have the sufficient income and I am not even that behind on payments. Help me please!

Loan Care customer in Georgia
Jun 01, 2016

* Source: CFPB Complaint Database

Loan Care response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Loan CareComplaint HistoryComplaints1/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201312/20132/20144/20145/20146/20147/20148/20149/201410/201412/20141/20152/20153/20154/20155/20156/20157/201511/201512/20152/20164/20166/20167/20168/20169/201610/201612/20161/20173/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Loan CareLoan modification,collection,foreclosure0.9%99.1%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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