Review and analysis of over 334 complaints against Servis One, Inc.
Servis One, Inc. consumers have reported over 334 official complaints related to Loan modification,collection,foreclosure. Out of the 334 consumer complaints against Servis One, Inc., 21% were disputed by the consumer (i.e. the consumer was not happy with how Servis One, Inc. responded to their complaint) and 95% were processed in a timely manner. 0% of consumer complaints against Servis One, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Servis One, Inc. Mortgage loan modification,collection,foreclosure March 14, 2017 - The lender advised on -/-/2017 By - - - - opt - - the clients file was approved for a loan modification : approval terms of In-house mod are as follows : Total loan amount is $780000.00 -interest barring balance is $540000.00 -deferred balance ( balloon note ) $240000.00 -I/R is now 4.85 % and was 6.125 % - month term - 40 years P & I pmt amount is $2500.00 1st pmt due -/-/2017 - this loan is on a service transfer list and will be transferred -/-/2017 - approval of terms are needed by the lender prior to the service transfer to ensure the new servicer honors the te... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure February 27, 2017 - We have been attempting to modify our home for several years to no avail. I filed a complaint 6 month ago against my previous mortgage company ( - ). After the complaint was filed they sold our mortgage to BSI Mortgage Company. BSI Financial Services offered us a modification that was 60K plus over the value of the property and wanted to attached a second mortgage also. If we were to undergo another hardship we would have to pay 60k plus out of pocket to sell the property. Reluctantly we could n't afford to be trapped in a mortgage that was up side down no knowing the future. After rejectin... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure February 8, 2017 - 1. Lender has grossly mismanaged escrow account. Home was sold in a tax sale on - occasions with most recent tax sale - -, - whereas I had to pay the attorney fee of $860.00 so that the lender could be permitted to pay the Maryland - - taxes which can not be paid until the attorney fee is paid which is why I paid the $860.00. 2. Lender since -, has failed to provide any yearly accounting for escrow account/disbursements nor has the lender provided monthly statements. 3. Lender has failed to accurately provide - statements reflecting correct interest paid during a ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure February 2, 2017 - In - I purchased at home and due to us outgrowing the home decided to move -/-/- and do a lease purchase. Because the economy was down I rented out the home I owned ( - - - - -, Ga. - ). The rental tenant trashed the home and the home has been vacant since -/-/-. I agreed to do a short sale with - who owned the home at the time and they declined both offers so I begun the foreclosure process but in - the sold the home to - and the foreclosure process started over. They stated in - there were title issues getting correcting before they could foreclose.... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure January 12, 2017 - I offered the, Deed in Lieu of Foreclosure, option in that, I would agree to vacate the property. I noticed on the, BSI Financial Website, that the company had a, " Cash for Keys Program, '' provided as needed. I asked about the Program, and was told that they, ( BSI Financial, ) would be glad to help. So, I mentioned a statement from the - - - to BSI Financial, concerning, the Cash for Keys Relocation allowance, being raised from $2000.00, to $3000.00 per property. Reference :. The Cash for Keys ' Relocation allowance is being raised to $3000.00 per property ( from $2000.0... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure December 31, 2016 - BSI FINANCIAL SERVICES - ... -. SOLELY IN IT CAPACITY AS SEPARATE TRUSTEE OF - I am the Product of Dual-tracking that is prohibited by 12 C.F.R 1024.41 ( g ) and the National Mortgage Settlement. The debt has been sold and transferred and sold many times. I have spent a fortune on lawyers over these 8 years trying to modify my loan. - refused to take my payments. I 'm - year old ( been a single Mother since I first purchased my home ... my goal was to pay my home off by now after almost 25 years! Instead, those payments have been ADDED and used as profit for the current investo... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure December 23, 2016 - My Mortgage discharged in bankruptcy in NY and after that was discharged BSI Financial obtained the mortgage from - and then began attempting to collect on the mortgage from me. I went through a Deed in Lieu with BSI so it they could register the deed in - NY, which they did in -/-/2016. BSI is falsely reporting the mortgage as defaulted with a balance due in my name to the credit agencies. I have contacted them numerous times to have this reporting corrected, however they still have not done so.... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure December 21, 2016 - Our home at - - -, - -, CA was foreclosed on while in a modification with BSI Financial Services. * Our home was foreclose on - -.... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 22, 2016 - My mortgage company has not comply to help my with a mortgage modification for almost 3 years already. I have submitted many documents to them with no cooperation. Now they wwant me to vacate the property and I am -. They are sending a real estate agent every week to harrased and tell me that I have to vacate the house as soon as possible. I have no plave to go to and neither the funds to do so. All I wanted was to get a more comfortable payment for my mortgage and I end up almost loosing the property. They have submitted to me documents where they claim that the house has been foreclosed o... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 21, 2016 - We have been attempting to qualify for a loan modification for over three years. We have submitted countless packages and documents to the lender/servicer - -. To this date we have not received an actual response either granting or denying a loan modification. Instead every time we contact the lender they advise us that our documents are under review and we are instructed to submit more documents each time. To make matters worse, our mortgage/servicer just changed on - -, -. The new servicer BSI, states that the last set of documents the previous servicer - - provided them... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 15, 2016 - My mortgage was previously owned by - -. It was purchased by - -, managed by BSI Financial. They have been mismanaging my escrow, refusing to speak with me, and has placed my home in foreclosure for funds they say i owe but refuse to provide an eexplainaction of their findings. I have submitted proof of payments and they still are pursuing my home. I am currently under the Hamp program and have not defaulted on it..I have been harassed since BSI Financial took management of my loan ... They purchased insurance on top proof of insurance already active.. I am currently in a bankruptc... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 2, 2016 - we were originally trying to do a modification, then a deed in lue to get hafta relocation, our application was never processed for the hafta relocation nor the modification... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure September 27, 2016 - I had a mortgage through - - - for a home in MD. I was approved for a DEED in lieu. The paperwork was done and processed -/-/2016. Bwi financial services notified me they were taking over loan on -/-/2016. I called and notified them I was in a deed in Levi and it has just cleared -/-/-. They said okay they will make note and I notified them they needed to stop calling and mailing me items. I do not own the home any longer. They have continued to mail me sending letters and bills. I called a gain and told them to stop. I just received another bill. I called again this morning ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure September 27, 2016 - BSI Financial was the servicier of my loan after - - - sold it tothem in -/-/-, when I first spoke with my negotiator I told her I wanted to keep my home and since it was in default at that time, she told me it was not an option and I needed to sell my home, I was never given a chance to save my home from BSI. They would allow me to sell it but not keep it, I put on market but could not sale, they also referred agents but could not sale, but they would not even take my financial information would not send me a workout packet only told me to sale. I got a new negotiator and we wou... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure August 15, 2016 - I have been trying to obtain a modification for this loan since - - and I have not received an answer. I have been working with - - - and recently they sold my loan to BSI Financial Services. I honestly believe that this company has no intention of issuing me a modification for my home. I submitted a modification package In - they review my file and told me I have until - -, - to submit additional doc. I submitted the additional docs on - -, -. I spoke to - - assistant and told him when to anticipate the documents because I was coming back from vacatio... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure July 29, 2016 - Got behind in payment, the property went into Bankruptcy. the lender got relief from stay. Now I 'm able to bring the loan current, lender/servicing company will not sent escrow or my self reinstatement and the sale date is -/-/2016... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure June 24, 2016 - This complaint is against BSI Financial. I applied for a mortgage loan modification in - -, - - and appealed the second denial on - -, - that took more than 9 months to be reviewed. I inquired weekly to confirm my application was complete, however, BSI failed to communicate efficiently, despite numerous emails and phone calls to my fifth contact person inquiring if there was any additional information needed to complete the loan application I received no response nor returned phone calls. This was a very difficult time due to being behind on my mortgage. I attempted to inf... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure June 19, 2016 - My loan was transfers to BSI for - -. I have made several calls and even submitted a registered letter requesting that my mortgage loan be review for accuracy. I also requested payment arrangements. This started in - 2016. When I called I was usually transferred to - - - the loss mitigation officer for my mortgage. I left several messages and sent several emails. No response. When I was finally able to get - - on the phone, he was less than helpful, as a matter of fact he hung up the phone on me. I requested to speak with his supervisor - he told me " no '' several times. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure June 10, 2016 - I have been trying to get a loan modification with my mortgage company with no success. The only options they gave me is either sale the home or I will be going into foreclosure, ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure June 4, 2016 - 1. I have not paid my mortgage for a while due to the refusals of my mortgage Servicer/Investor to modify my loan. I lost my job in - -, -, and at the same day I requested my mortgage servicer ( - - - ) for a mortgage modification through Home Affordable Mortgage Program ( HAMP ) but has been denied ( simply no official answer ) FIVE times. Each time - - - offered help but when I try to avail of such, results : Either I was given a run-around, no reply, and declined. 2. The owner of my loan, or the Investor is - -. 3. With my mortgage 's 7.375 % interest ra... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure May 19, 2016 - I am - years old, in the last 5 years I have had -. I have -, the list goes on. I recently applied with BSI Financial for a modification review and they just informed me that the investor said they are unable to help because not enough time to review my modification package. I informed the agent of my health issues and how it took me some time to get my documents together and they did not care. The agent at BSI informed me that they are not giving me any options to foreclosure. I begged and pleaded with them and my cries went unanswered, I know my day is coming I just want to die in t... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure May 13, 2016 - I applied for assistance in saving my home from foreclosure with BSI Financial. I hired an attorney to help me with my application. My attorney submitted my application on -/-/-. BSI denied my application on -/-/- stating my current contractual payment was below - % of my gross monthly income. However, BSI made an error and used my Contractually due payment from -/-/- in the review ( $2100.00 ). Per HAMP guidelines they are not supposed to be using my Contractually due payment ( from -/-/- ) in the review. They are supposed to be using my - contractually due... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure May 2, 2016 - Home was foreclosed on -/-/2016 while file was under active review for a modification. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure May 2, 2016 - BSI continues to dodge questions and continues to not take any responsibility for blatant violations or accountability. First of all - - I do not think you understand the law. Also you are constantly dodging the questions. 10 times I have asked about the online access and not once have you addressed that. 2nd I understand the loss mitt file was denied. I am not talking about - I am talking about BSI so if you could please stop dodging your responsibilities that would be great. Since BSI decided to deny loan mod application I am allowed to appeal which I did which you received on -... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure April 30, 2016 - Attorney -, -, - - representing - - -/BSI Financial Services has file a Servicemen Civil Relief Act Complaint to proceed to the foreclosure sale of my home located at - - -, -, MA -. The entity does not have the right to foreclose on my property. In a letter sent to the company in - 2015 at BSI Financial Services - - - - - -, - - -, MA - I requested the company to provide evidence that the company has a lawful and rightful claim against my home. No answers were provided. The company 's action violates consumer finance protect... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure April 22, 2016 - This complaint is against BSI Financial. I applied for a mortgage loan in - - that took more than 9 months to be reviewed. I inquired weekly to confirm my application was complete, however, BSI failed to communicate efficiently, despite numerous emails inquiring if there was any additional information needed to complete the loan application. This was a very - time due to being behind on my mortgage. I attempted to inform my customer service representative my financial situation [ i.e., income ] had improved since the initial application. I finally received a denial letter, however, it... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure April 18, 2016 - - - you do not address any of the other issues as online access. As well I am happy to print out copies of phone calls to show you how many times I have called - as well we can set up a meeting so I can play you every recording of voicemails to - and any voicemails he left me. The vagueness of your responses is ridiculous. The other item is who is doing your loan Mods and decided I had I had excessive obligations. That is funny because I do have - to pay and I do not agree with all of so called fees you are trying to charge on top of that. As soon as I was going to pay your Rein... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure April 8, 2016 - Ridiculous!!! I have been in review since - - Nobody at BSI Financial , our Servicer, will respond to our requests. When we send documents, we hear NOTHING. They do not respond to us, nor our counselors -, - and - at - -. And DO NOT SAY YOU DO NOT HAVE AUTHORIZATION TO SPEAK TO - AND CLOSE THIS CASE, like you tried to last time. My written authorization is attached. - also tried sending our help request to the investor, - and they did n't even bother to respond either. We have so many emails to them sending documents and then following up, and only TWICE has BSI... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure April 7, 2016 - My name is - - my property address is - - - -, -, Florida -. Servicing Lender is BSI Financial Services. My loan number is -. I am writing because I was approved for a trial modification and was supposed to make three trial payments commencing in - -, - my last payment being in - 2015. I have now completed all my payments and have yet to receive the permanent modification. My representative assigned to my case is - - phone number - ext - however, I have left him numerous messages and he is never available and never returns my calls. I have cal... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure April 5, 2016 - Six months ago I submitted an application for a loan modification after I had - problems and - renters who gravely violated the lease with not paying their rent, leaving debris and garbage all over the yard, inviting other folks to live with them, bringing in a trailer for even more people to live in, growing drugs and destroyed the electric meter by trying to slow it down. Spending over three months and expensive attorney bills to get them out, another month to clean and repair, replace appliances and find new tenants. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure March 31, 2016 - In response to your CFPB I am sending you this. I am also filing this with CFPB. As you wanted proof and you did not include entire emails just what you chose to send. As stated - did not even give me time to accept or reject the application as it was dated and sent by snail mail on -/-/14 and was not mailed out til next day. I did not receive it til after - on -/-/14 I sent them an email directly after and called them and was told time had passed. This again was a violation from - against the - as you are to be given 14 days to accept or reject and they would not let m... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure March 30, 2016 - This is in addition to the dispute date -/-/2016. After reviewing all the attached documents that were sent over from BSI I realize even more how vindictive these people are. Half of the documents from - - - were never received by us. Any time we were asked for more information/documents, it was faxed within in 24 hours. Also, the statement about not making the trial payments was because of filing a chapter - which halted the whole process causing us to have to re file for modification. As ive said before. These people lie and hold back important information to make what thei... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure March 28, 2016 - BSI Financial Services Investigation BSI Financial Services Investigation BSI Financial Services ' ( " BSI '' ) has reportedly used false advertising and illegal loan servicing practices according to recent customer complaints. It has been reported that BSI does not follow the terms of home loan modifications, and the company has not always been clear when it comes to its policies and regulations. BSI also allegedly refuses to accept payments, which can force homeowners into foreclosure. Furthermore, BSI reportedly uses collections bureau tactics and harassment when dealing with its customers.... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure March 15, 2016 - It is now -/-/2016. As stated before, we were left no option but to do a died in lieu with BSI. We have lost our home of 18 years even after being able to provide proof of sufficient income to make payments if the loan were to have been modified. We did everything we could to save our home. BSI has been the most unprofessional company we have ever worked with. Im asking you to please review all records, phone calls and proof of income. I have kept and printed off all emails. The number of staff and representatives we went through in this horrible process. We ended up in contact with the ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure March 3, 2016 - I was having some problems paying my mortgage due to my husband being in an auto accident & unable to work. My mortgage was through -. They sold my mortgage to BSI Financial. I was about 6 months behind in - -. My husband & I received a settlement from the auto accident. I took care of all of my delinquent payments plus put over $18000.00 down on the principle. That took me through - -. I made my - - payment. On - -, - my husband & I received several intent to forclose notices saying I was 9 months behind. I called BSI immediately & was told to disregard those n... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure February 27, 2016 - First this is my - issue with BSI. The last complaint I attached all the emails and lock out from being able to access information online and they have never addressed that. Now they are denying modification with inaccurate information. - I received your letter denying my loan modification. First I have 30 days to appeal so I have until - - to appeal. I will be appealing please send out your forms for appeal. I will also be sending a copy of this email in mail as well as sending copies of this to the CFPB today online. As for having everything in writing and having proof of all ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure February 23, 2016 - In - I sign up for a home modification with B.S.I. I was put down as a denied, I ask why? they told me I was a fraud. I ask what make me a fraud. they said I did n't sent all my paperwork.I told them, that not a fraud. I resign up three time sent all my paperwork only to be told we never got it. each time. I was told that. - my status has changed my daughter live with me now, still trying to get modification..me and my advocate sent a update package, only to be told we do n't have it, and we are not going to review you.I have been here three 25yrs. and work 33 yrs. Iam retired now. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure February 19, 2016 - I have been trying to get a loan modification for over 2 years from my lender BSI Financial. They routinely turn me down for a loan modification for reasons that are false, ( this last time they said that I only make - a month and that is not enough, but in reality I make over - a month ). They never return my phone calls and I had to file chapter - a year ago to keep them from selling my house out from underneath me. Until - I was paying the Chapter - trustee over - a month and my loan payment of - to BSI. But I have not paid them since - but have stayed current on my ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure January 29, 2016 - My name is - -. I own a home at - - - - - - Texas this house was bequeathed to me by my grandmother our family has owned it for - generations. 5 years ago my Husband, who is serving a - in the texas prison system, filled out an application using my name and my credit and my home and received a - line of credit under the rules of a home equity loan from - - -. He closed on this loan without advising me anywhere along the way. I never signed the application, the approval, the closing documents, I never received the cash nor did I attend the closing. They... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure January 27, 2016 - I 've been working with the servicer BSI Financial Services. I received a letter indicating to send payment to them I also received a call to send my payments else where. The first thing I did was sent them a validating letter to validate the debt starting on -/-/2015. Including the trustee -. BSI Servicer did not respond to any of my letter. I sent the following letters. 1. QWR 2. Notice of default 3. 2nd Notice of default. 4. Non response. 5. default. 6. Cease and Desist. I also receive calls saying they were modifying my mortgage which never happen. BSI and - - trustee forec... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure January 27, 2016 - I fell behind on my mortgage due to a hardship. My Mortgage was with - Bank, who sent an Auction Notice, the house is being Auctioned on - 2016, then I find out when I call - Bank that they Sold my property to BSI Financial Services. On - -, 2016. I have written - emails and phoned BSI Financial 4 times so far. Last call was today and they informed me that they do not have my information in there system! What! I am being foreclosed on and the bank who bought my property has no information in the system on this. The rep. I spoke to from BSI after telling me he can find no reco... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure January 11, 2016 - I am filing a dispute because I can not add to my previous dispute. I sent in all documentation for loan mod. I was then requested to send in additional documentation with letter received on -/-/-. I faxed on -/-/- and did not receive any response that it had been received. I also called and left 2 voicemails for SPOC on -/-/- and -/-/- stating I sent over documentation. I then refaxed on -/-/- and I also sent overnight via - to atten - - on -/-/-. It was signed for the next morning. Yet on a letter dating -/-/- from BSI/-... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure December 25, 2015 - My mortgage was sold to BSI Financial ( aka Servis One ) in - 2015. Since then I have asked for - modifications and was denied. Now they have stopped paying my homeowner 's insurance and taxes and have significantly increased the reported balance of my mortgage. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 30, 2015 - I have been countinously working with BSI with an authorized - party. The - party is representing me in this case, and she has had numerous contacts and supplied multiple requested documents but the lender is failing to communicate or provide support in this loan modification phase. We are told to provide same documents over and over again, SPOCs assigned by the lender keep changing and honestly I feel that my file has no communication log or tasks completed. I ask questions and no answers are given from the lender, and at this point we are very frusterated and would like a work history ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 22, 2015 - Is about bsi financial service they dont do mortgage modificatin and iam loosing my house. I been here for 12 years also my friend - had been leaving w me i file bankruptcy i been paying since - but - sold it to bsi finamcial ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 17, 2015 - This loan has been causing issue after issue and I will attach all pertinent documentation as this has been an ongoing issue with no one fixing it and then loan being sold 4 times in past 20 months. First I have been in my home since -/-/-. My loan was with - and to start I have found where the broker did fraud on pushing this loan through and robo signed items. Regardless I kept up with my payments. I paid - for this home. I found over charges of - on orgination loan. In -/-/- the value of home dropped to -. So I was stuck and continued to make my payments. - offe... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 12, 2015 - This will be our - filing with you guys. As of today we have also hired a real estate attorney to represent us in State court. Our loan was originally with - - - with underwriting when it got transferred to BSI. We were told BSI would pick up where they left off and complete our modification. Both my husband and I were previously laid off and fell behind on everything. We were only asking for a recapitalization. No debt to be written off. No decrease in interest rate. We were fortunate enough to find full time jobs again and I ended up making more money then before. We have submitt... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 11, 2015 - I have previously submitted a complaint with you guys. -. We have now been forced to short sell our home. Its on the market and has n't even been released from our bankruptcy as of yet. We are seeking legal help and trying to seek help from every agency we can. My husband and I are begging you guys to please look in to all the complaints this company has against them for the same reasons. Please review our former complaint filed with you guys. We need help ASAP. - and - - ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 5, 2015 - Filed a complaint to BSI dated -, but the main issue was totally left unaddressed. Upon reviewing BSI 's response, the main issue to my complaint was left unaddressed. BSI primarily focused their response on the things that they tried to do, rather than address the problems that have occurred. I feel that BSI is trying to remove them from all liability by brushing aside the root of the problem. I am fully aware of the deferment agreement dated - -, 2015. However, my complaint refers to my diligent effort to try to work with - - - to resolve my mortgage troubles, in - 2015... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure October 21, 2015 - 1. Or about -/-/- a re-submission of loan modification was finalized but denial of loan modification followed in less than 30 days from resubmission in absence of calculative methods used to derive a reasonable mathematical explanation for denial of loan modification. 2. On or about -/-/- a formal dispute was submitted. Within 30 minutes from submission of formal dispute borrower received a call from assigned representative - -. - E-T - to inform that the underwriter could not approve modification as BSI could not derive an affordable payment from income provided and that... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure October 19, 2015 - I have been trying to complete a short sale with BSI Financial who has now purchased my loan as servicer - ( lender ), as outlined in the Relief from Stay they filed in my Bankruptcy case. My agent has been working with them and receiving emails directly from them in which they continue to change the terms of what they need to get an approval. First, they declined the offer we presented due to it being an investor buying my home and the value being too low. BSI sent an appraiser to look at the value of my home, and he went inside my home on - -, 2015, but never disclosed to me what th... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure October 16, 2015 - - - is facing a financial hardship. He has reached out to his servicer BSI for assistance to retain his home. BSI has stated that they will not assist - - because they are stating he has insufficient income and excessive obligations per the decline letter sent in - 2015. - - has the home and a small car payment of - monthly ; no further obligations. He is delinquent on his mortgage in the estimated amount of $59000.00 without attorney 's fees and cost. He became delinquent due to his wife becoming -. She was no longer able to work and there were excessive - bill... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure October 14, 2015 - I currently am behind in my mortgage payments and have submitted an application to be considered for a loan modification. I have provided all documents requested to be considered for assistance but I have a foreclosure sale scheduled on -/-/15. My mortgage company is saying they dont have enough time to complete the review and that my home will go to sale. I need help getting this sale date postponed. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure October 9, 2015 - I filed an Qualified Written RESPA request for information with my servicer on - -, 2015. They completely ignored it. Then, after waiting for a while and receiving no acknowledgment, I filed an complaint with you and re-send the RESPA request to BSI Financials on - -, 2015. This time, because i file a complaint with you, I did get a response. However, the response was not complete and did not contain important information material to the review of my loan. In their response, - -, a BSI financial complaint resolution specialties, writes that she finds my request overboard or ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure October 8, 2015 - I have been trying DESPERATELY to obtain a mortgage modificationfrom BSI / - - -, I have been LIED to misled, treated rudely, and continueously misinformed about the process needed to save myhome. I have hired a consultant to help me thru this process and theyhave received the same treatment, I was made to use my 2 two weekextensions to try to make it thru this process but this company hasfought me every step of the way, I am asking you PLEASE for someassistance in this matter My family and I are at our wits end, if you re-view this matter I am confident that you will see that this pr... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure October 6, 2015 - Our - - - loan was purchased by BSI Financial well over 2 years ago while we were in the process of trying to modify our loan. Since then, our family has gone through hardships that make it impossible for us to make our loan payments due to my health issues and inability to maintain full time employment. We have filed for bankruptcy and are no longer in the financial position to keep our home. In the process of trying to rebuild our lives and repair our credit we have been attempting to short sale our home for almost one year. We have presented over - solid offers to BSI financial,... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure October 2, 2015 - ATTACHED ARE - LETTERS DATED - -, 2015 FROM MY SERVICER - BSI. THE LETTERS ACKNOWLEDGE RECEIPT OF ADDITIONAL DOCUMENTS FOR YOUR APPLICATION TO OBTAIN A MODIFICATION. '' IN THE - LETTER BSI MAKES THE STATEMENT WE ARE NOT AWARE OF ANY DEFICIENCIES. '' BSI FURTHER INDICATES THAT A DETERMINATION WILL BE MADE WITHIN 30 DAYS. BSI HAS ALSO SCHEDULED A FORECLOSURE SALE DATE FOR - -, 2015. BSI IS ENGAGED IN DUAL TRACKING AND THIS IS E-PRESSLY PROHIBITED IN CALIFORNIA. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure October 1, 2015 - About -/-/- - - made a predatory loan to me on my home. It was a negative amortization loan which I did not understand. The balanced balooned to $ - when - bought -. I submitted multiple modification requests to - and later -. None were accepted because they kept claiming they lost the paperwork. - sold the note to a hedge fund after a failed attempted short sale. The hedge fund located in -, - has refused various modification proposals and a refinance that I arranged through - - -. They kept litigating to foreclose and take the property away from us... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure September 25, 2015 - My loan number is -. I filed a complaint with office of the comptroller of the currency, YOU, and now my account manager explicitly told me that he will not talk to me and have closed my file due the complaint I have filed. Looks like I am being punished for enrolling your assistance in this matter. Now, as a result of your help, no one at the bank is talking to me, giving me any status. They are now moving toward foreclosing my property without a review. The sale date is set for - am trying to get a modification thru my lander. My loan was/is a FHA loan. I qualify for FHA-HAMP. However,... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure September 23, 2015 - I filed a complaint with you ( the CFPB ) and my Servicer ( BSI FINANCIAL, AKA ; Servis One Inc ) no longer talks to me. BSI are very rude and tell me that since I have complaint to consumer Financial bureau, I have to speak to their attorney. They will not give me any status update. I Sent them a RSPA request and they have completely ignored it and refused to comply. I filed for a modification and they are not giving me any status update. They are pushing a foreclosure on - -, 2015. ... |