Servis One, Inc. Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Servis One, Inc. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure California

- - is facing a financial hardship. He has reached out to his servicer BSI for assistance to retain his home. BSI has stated that they will not assist - - because they are stating he has insufficient income and excessive obligations per the decline letter sent in - 2015. - - has the home and a small car payment of - monthly ; no further obligations. He is delinquent on his mortgage in the estimated amount of $59000.00 without attorney 's fees and cost. He became delinquent due to his wife becoming -. She was no longer able to work and there were excessive - bills along with a curtailment of income. BSI then stated via email - 2015 that the home has equity in the amount of $100000.00 as - is showing the value of the home around $330000.00. BSI failed to provide an actual figure which they should have on hand as they had just reviewed the home for modification. A BPO should have been on done and provided. BSI stated that the


sale would not benefit - -. The value of the home ( see attached ) per the property profile that we paid to pull - unlike - which is free and more often than not inaccurate ) stated the property value of the home at -. THERE IS CLEARLY CONFLICTING INFORMATION. - - feels that BSI is discriminating against him based on his Race, ethnicity, language, and national origin. There is no tangible reason for BSI to refuse to assist him. To clarify, they stated - reason to deny him in writing and then stating another via email. - - is not against asserting his legal right in district court and will name BSI as well as - - and - - - as defendants.

Servis One, Inc. customer in California
Oct 16, 2015

* Source: CFPB Complaint Database

Servis One, Inc. response to complaint:
Closed with explanation

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