Servis One, Inc. Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Servis One, Inc. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Pennsylvania

I was having some problems paying my mortgage due to my husband being in an auto accident & unable to work. My mortgage was through -. They sold my mortgage to BSI Financial. I was about 6 months behind in - -. My husband & I received a settlement from the auto accident. I took care of all of my delinquent payments plus put over $18000.00 down on the principle. That took me through - -. I made my - - payment. On - -, - my husband & I received several intent to forclose notices saying I was 9 months behind. I called BSI immediately & was told to disregard those notices that there is an error in the computer system but I am in fact correct I 'm current on my payments & only due for the current month. I was told that the problem could n't be changed in the computer from where this representative was located. However I was not given the information on who or where to call to have this problem resolved. The next day I received another intent to forclose letter. I called again & was told not to worry about it but it could still not be removed from their system. This has been sent to the credit burro cause our credit to have a negative mark.

Servis One, Inc. customer in Pennsylvania
Mar 03, 2016

* Source: CFPB Complaint Database

Servis One, Inc. response to complaint:
Closed with explanation

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