Servis One, Inc. Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Servis One, Inc. Mortgage department,

Other mortgage Loan modification,collection,foreclosure Connecticut

About -/-/- - - made a predatory loan to me on my home. It was a negative amortization loan which I did not understand. The balanced balooned to $ - when - bought -. I submitted multiple modification requests to - and later -. None were accepted because they kept claiming they lost the paperwork. - sold the note to a hedge fund after a failed attempted short sale. The hedge fund located in -, - has refused various modification proposals and a refinance that I arranged through - - -. They kept litigating to foreclose and take the property away from us. I declared bankruptcy on - -, - and have bought some time but not much. BSI Financial the servicer refuses to cooperate as well. They have given me the run around. My loan number with BSI is -, The loan is under - -. I invested $450000.00 ( probably more than the hedge fund ) in the house which I bought for $ - in -/-/-. The original mortgage was $ -. I got laid off from my job in -/-/- from - - but kept up my payments until -/-/-. Recently as I expressed to BSI Financial, my income is $ -/month yet they refuse to modify. I also have a commitment from - - - for a $750000.00 new mortgage which they also refuse to consider. I need your help. We are hard working Americans and I was a - - and have an - from - University in -. The market has been very bad in - but we have been able to survive. I need you to set things right so we do not lose our home. I have - children and have been married for 20 years and together with my wife 30 years. Please help. - -

Servis One, Inc. customer in Connecticut
Oct 01, 2015

* Source: CFPB Complaint Database

Servis One, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Servis One, Inc.Complaint HistoryComplaints1/20123/20126/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201612/20162/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Servis One, Inc.Loan modification,collection,foreclosure1.2%97.0%0.3%1.2%0.3%ClosedClosed with explanationClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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