Review and analysis of over 674 complaints against Wells Fargo
Wells Fargo consumers have reported over 674 official complaints related to Other. Out of the 674 consumer complaints against Wells Fargo, 15% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 99% were processed in a timely manner. 4% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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February 2, 2016 - I paid a company called - - a total of - between my Wells Fargo Visa and - - for services that were never provided. They were to teach us how to effectively sell on -, set us up with drop shippers and create a website. All of this was with the promise that I would get my money back within one year. They never provided the website or any of the drop shippers. They did nothing to justify the money we paid. We had to pay another company for a website and do all of the stuff they promised through other companies. I was informed that I am unable to dispute these charges because of... |
January 28, 2016 - I have a Wells Fargo Bank Credit card and have been in Active Duty - since - -, 2015. I told WFB this, but was told it did n't matter, that they would only be able to " waive '' - interest charge. So far, since - of 2015, they have, and are attempting to collect interest in the amount of over $300.00 ( at 18 % ) and fees also over $300.00. I was told that WFB can not " go back '' as far as - 2015 to resolve this. ... |
January 20, 2016 - Almost a year ago, ( in - ) I started with - - and was given the phone number -. I started receiving debt collection calls from Wells Fargo ( and several other companies ). I told them REPEATEDLY that I was not the person they were trying to reach ( - - -. I phoned and spoke with - different people who said they would take care of the daily calls and the calls NEVER stopped. I ended up writing to their headquarters and received a letter in response. It took another several calls before the calls finally ceased. Today, after almost - year later, I received another cal... |
December 28, 2015 - I paid off a credit card when refinancing. The payoff was $1600.00 too much. Wells Fargo received the payment on -/-/15. said they refunded the money 20 days later on -/-/15. 19 days later still have not received the refund. Spoke to a " supervisor '' who said that if I wanted another check sent out, they would first have to send me a letter to get notarized, send it back and then Wells Fargo will send me another check in the same manner. they refused to send it via any way that can be traced. ... |
December 7, 2015 - Wells Fargo has allowed incompetent employees to essentially force someone who is suffering from - into a personal credit card with a rate - points higher than the previous BUSINESS credit card he was attempting to transfer to a new BUSINESS credit card with Wells Fargo. The agent made the application for a personal credit card in mistake. In fact, the balance transfer was from a BUSINESS CREDIT CARD ( which was provided ) and was intended to go to another BUSINESS CREDIT CARD with Wells Fargo. Once the mistake was brought to the banks attention they FAILED repeatedly to resolve the situ... |
November 24, 2015 - For its - -, Wells Fargo currently charges 27.99 % ( v ). I understand that credit card interest is in the hands of the card companies, and that they may charge whatever they like! There is no cap on interest charged by credit cards. ... |
October 29, 2015 - I am - and own a home in SC. My - company offers a interest free financing through Wells Fargo for a major repair I need. Wells Fargo does not recognize the - as a valid address '', thus precluding my application solely based upon my military service. This seems unfair to deny me equal access to credit because of my assignment on -. ... |
October 14, 2015 - I legally settled a credit card account with Wells Fargo Bank on -/-/14. The balance at time of settlement was $13000.00 and I paid, per our settlement agreement, $6700.00. The amount they subsequently wrote off was $6700.00. I have attached a Satisfaction letter from Wells Fargo as proof that the account is fully satisfied, however, Wells Fargo continues to report a balance in the amount of $6700.00 for this account to my credit report at all - of the major credit reporting agencies - - -. Obviously this is harming my credit significantly. I have disputed this accoun... |
October 5, 2015 - A situation has occurred that I believe disserves attention by your bureau. We are in the process of purchasing a home. We have paid off all of our credit cards, a car purchased for people from - and - of the houses. Our loan officer has asked us to obtain letters from each of the credit cards and banks showing that we have a zero balance. Everyone has been very helpful except for Dillard 's - Credit Card. I called this morning, requesting a letter so we can close on - -, 2015. My husband is having - on - - 2015 and will not be able to lift anything for several days. We... |
August 25, 2015 - In -/-/- I legally concluded my contract with - Wireless and began a 2 year contract with - - began sending me bills stating that we owed them $310.00. I pay by automatic credit through Wells Fargo - my bank is - - -, -, Va, - with the bank manager, - - ... .I began a dispute through Wells Fargo - # - ) with - - - Wells Fargo Dispute Resolution Center - - - wrote me on -/-/- and stated 'Wells Fargo wanted to assure me that, my dispute was still in progress and to do nothing '' ... *** On -/-/- I telephoned Wells Fargo Di... |
July 27, 2015 - I have a credit card debt with Wells Fargo that I have been trying to pay off for at least the past 3 years. Last year in - of 2014 they gave me a break & stopped charging me intrest on the account due to financial difficulty & I was able to make regular payments on time. However it was only for a year. Now they have added they have added the intrest payments back which doubles the amount I have to pay, on top of which the account is closed/cancelled so I can no longer use the card. For the past few months I have been charged intrest on cash advances & purchases I ca n't make. I also have n... |
July 6, 2015 - I was billed a late fee and subsequently charged - the minimum monthly payment for - - billing period. The payment in the amount of $35.00 was made on - - ( in advance of the due date - - with confirmation ). I contacted Dillard 's Credit card, was transferred and put on hold for about - minutes. I spoke with - id # - as well as - ( Supervisor of Collections ) to remove the late fee, any additional finance charges and to correct the current minimum payment due as I was trying to make payment, - -. - advised me that they would remove the late fee but ... |
July 6, 2015 - - -/-/-I am filing a complaint against Wells Fargo bank regarding inaccurate reporting of my Wells Fargo Credit Card account to the Credit Bureaus. I have never used my Wells Fargo Credit card - ever. Wells Fargo has reported activity on my Wells Fargo Credit Card account. Wells Fargo reports on my - - credit report a payment of $9.00, but reports no balance, date of last payment. Wells Fargo reports on my - - credit report a $0.00 payment, and last payment made in -/-/-, but does not give a balance. Wells Fargo reports to - - Credit report date of la... |
July 4, 2015 - Twice in the last 30 days I have submitted money to my Wellsfargo Visa credit card account and - the funds were not applied to my account for approximately four days. They are claiming this is there payment policy payment float '' Is this legal? It is my understanding that technology makes these funds available immediately. Wellsfargo is claiming it is because I am paying the bill from an account not held with Wellsfargo. This is not an attempt to ensure the payments are good this is an attempt to force people to open bank accounts with Wellsfargo. It should be noted the funds are being re... |
July 1, 2015 - A complaint was filed with Wells Fargo regarding my daughter being associated with a credit card. Wells Fargo sent a letter to my daughter informing her of the deletion of the account and it being removed from her Credit File. I just recently discovered that during this process Wells Fargo changed the account number and then associated my name with my daughter 's Social Security Number. Also the letter referenced above and attached states remove the account ending in - but my daughter and the credit bureau did not receive a letter to remove the newly created account number. The account that... |
June 28, 2015 - I submitted a payment on my credit card at Wells Fargo Financial National Bank. The bank applied the payment to a mortgage at Wells Fargo Home Mortgage that was paid off - years ago. Wells Fargo sent the payment back to me, and Wells Fargo Finncal National Bank is now calling me constantly about the supposedly overdue payment. ... |
June 17, 2015 - Without my permission, Wells Fargo took money from my bank account to pay for a new purchase on my Wells Fargo Credit Card. I did not authorize a new payment schedule for this new purchase and Wells Fargo took it upon themselves to draft money from my bank account. ... |
June 16, 2015 - I opened a secured credit card through Wells Fargo in - of 2013 in the amount of $500.00 At the time when I opened the account I was told after 12 months I would be graduated and the account would no longer be secured. As long as I used the card and paid on time. I have done both and it has almost been 2 years now and they refuse to unsecure the card and refuse to tell me why they wont. I - paid too early and it resulted in a late fee but after speaking with them they saw the payment I made and reversed the charge. I really think this issue is holding my account from being upgraded. ... |
June 6, 2015 - In 2008, I was offered a credit card from Wells Fargo Bank. I excepted the credit card incase of emergencies and went over the particulars with a personal banker. One of the topics was rather I wanted to have it linked to overdraft perfection ; I declined to have it linked to overdraft protection as I used a saving account for this. I also knew that if attached to my credit card that interest would build on overdrafts and any fees. I attempted to use the card during an emergency sometime in 2008 after never using it and found out that the credit card was full in the amount of $800.00. I cont... |
June 5, 2015 - A credit card I have no knowledge of is showing on my credit report as delinquent and charged off. I disputed the credit card with both - and - credit reporting agency and got a response saying that the card is charged off and would be on my credit report for 7 years. I did not apply, use, pay or have knowledge of this debt. Not sure who did this. There was a history of good payment history as to why I did not know of its existence until whomever stop paying and I started getting negative letters when applying for other credit. ... |
May 8, 2015 - This is more information about an earlier complaint. Wells Fargo put a hold on a $2000.00 payment without telling me it planned to do that. To release the hold, Wells Fargo aid I should send in a copy of the check with contact information for someone at - - in order to lift the hold. I did so and - day later was told that was not enough. Then I went back to - -, which printed out a statement, faxed the statement to Wells Fargo, and provided contact information for a - - banker. Tonight, a Friday, Wells Fargo said there was another mistake - Wells Fargo said they had acc... |
May 3, 2015 - My credit card company, Wells Fargo, does not state an end of a billing cycle date. I have been told by customer service that the billing cycle is 30 days, most months. Since Wells Fargo does not list which months will not have a 30 day billing cycle, I do not know the exact date of the end of a monthly credit card cycle. By not disclosing the exact end date of a billing cycle it is difficult to manage my expenses. ... |
April 3, 2015 - I have a Wells Fargo Credit Card. I have made small payments the past couple months due to some other financial obligations. I do pay well before my due date..which is the - of -. I paid for the month of - on -/-/15. Wells Fargo requests a minimum amount due, which did n't meet. I received a letter from Wells Fargo last week and called the number on the letter the following day. I explained to the agent I had every intention of making larger payments and paying this card off asap and that I had always paid on time. The agent was not only aggressive and hostile towards me, but he... |
March 31, 2015 - Wells Fargo Bank MasterCard upon reissuing credit card, changed my name on the new card without my authorization. The name on the current card is not mine rendering the card useless. After months of asking the bank ( staff, local bank mamager, finally CEO ) to correct the error back to my name, they continue to require that I submit a written change of name authorization request which I refuse to do as it sets a dangerous precedent. The bank refuses to admit their error and has, so far, refused to either provide me with a copy of a name change authorization that erroneously changed the name on... |
March 27, 2015 - Wells Fargo canceled my credit card and raised my interest rate despite that I paid my account on time and paid more than the minimum amount each month. Their reasoning for this is that my debt to limit ratio is too high. However, my original limit was $25000.00 and as I paid down the debt they lowered the limit so that I was perpetually maxed out. They manipulated my credit and the events to create the situation so that my debt to limit ratio is always high. Had they left my credit limit at the original amount my debt to limit ratio would be below 50 %. ... |
March 20, 2015 - This debt has been on my report for over 10 years, please remove it. ... |