Resources for resolving common issues with NRA Group, LLC products and services
You can reduce the number of unwanted calls from NRA Group, LLC you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
NRA Group, LLC Debt collection communication tactics you told them to stop contacting you, but they keep trying December 3, 2018 - On -/-/18, I received a telephone call from -, in which the caller wanted to verify my name ; since this is not the first call I received I advised that " I am not willing to confirm my identity to you, please stop calling and provide validation to the address you believe is on file and if it is indeed me I will call back and make arrangements '' ; instead the caller just terminated the call and disregarded everything I said. I called back with the same statement, same hangup. This happened three additional times. I am not sure why this company can not acknowledge a cease calls request, I... |
NRA Group, LLC Debt collection communication tactics frequent or repeated calls April 21, 2018 - getting constant calls, ,i have no idea what the debt is, and wont tell me... |
NRA Group, LLC Debt collection false statements or representation attempted to collect wrong amount April 3, 2017 - I have received a letter from National Recovery Agency for a debt I do not owe.... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt was paid March 28, 2017 - They were very rude and hung up the phone on me. I have an alleged debt of $260.00 ( - ) and they were not doing all they could to help me resolve what was going on. They would not wait for me to transfer my insurance company representative ( - ) into the call. They had hung up on me multiple times. This was done on -/-/-/17 at around -. The supervisor - was getting loud and very unpleasant as she got ruder because she did not want to call my insurance supervisors direct line.... |
NRA Group, LLC Debt collection disclosure verification of debt right to dispute notice not received March 3, 2017 - debt just showed up on my credit statement with no notice of right to dispute... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine November 16, 2016 - On -/-/2016 I sent National Recovery a certified letter asking them to verified this debt that is appearing on my credit report. As of -/-/-, they have not responded to my request or mark my file that this item is being disputed.... |
NRA Group, LLC Debt collection disclosure verification of debt not given enough info to verify debt October 10, 2016 - I have not idea what this debt is. I tried to contact National Recovery and they said they sent info once ( which I never received ) and will not sent anything again to verify the debt. How am I just going to pay money to them if I do not know that this really is a valid debt?... |
NRA Group, LLC Debt collection disclosure verification of debt right to dispute notice not received July 20, 2016 - I was never informed of the debt being collected. This agency did not make any attempt to contact me regarding this issue of owed medical bills. The agency just added it as an alert on my credit report.... |
NRA Group, LLC Debt collection disclosure verification of debt right to dispute notice not received June 13, 2016 - On -/-/- I had my bureau information pulled to complete a motorcycle loan. They informed me of a collection account that was added to my - bureau -/-/-. On Monday -/-/- I pulled my Free Credit bureau from - and noted that I did have a new unpaid collection from -/-/- on my bureau from National Recovery. I needed to get this collection account removed in order to get the best rate on my motorcycle loan. I called the number listed on the collection and they were not able to find a collection in my name. They informed me to contact - to obtain the full account... |
NRA Group, LLC Debt collection false statements or representation impersonated an attorney or official June 10, 2016 - I have a # of debts that I ca n't pay. I am - and depend on - . It takes every cent I receive just to stay alive. I ca n't pay any old debt. In the past I 've tried to explain this fact to debt collectors but they continue to call. I receive on someday 10-15 calls from various companies. I have stopped answering my phone, very rarely they will leave messages, sometime identifying as the Internal Revenue Service ( when I 've check # 's by reverse # look up they are reported a scam or fraudulent # 's. ... |
NRA Group, LLC Debt collection false statements or representation attempted to collect wrong amount May 13, 2016 - Company withdrew money from my bank account after I advised them they did not have permission to withdraw funds from my account. They refused to provide a settlement offer of no less than 60 % of the amount. They refused to refund money that they withdrew without my consent and they charging for fees for NSF in which they caused. ... |
NRA Group, LLC Debt collection disclosure verification of debt not given enough info to verify debt January 21, 2016 - I have made attempts to try and resolve debt through a settlement offer of approximately 65 % of the debt. No validation of debt has ever been provided to validate the debt. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt was paid January 4, 2016 - this was reported once to my - report by national recovery agency. i contacted them and asked the debt by provided in writing and they refused so i contacted - pysicans group and they researched my account and found it to be correct. i payed them directly and they notified national recovery and it was removed and then rereported to - ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine December 29, 2015 - Over the past three weeks I have received at least - robocalls that purport to be from a debt collector. The caller/recording does not identify the person being called. Neither does the recording refer to a particular debt or creditor. " This is a call from a debt collector. Please -. '' My caller ID lists the caller as " Unavailable. '' Due to the huge volume of solicitations and obvious scam calls to my phone ( despite being on the Do Not Call List ), I let calls from unknown callers go to voicemail. I DO NOT HAVE ANY DEBTS THAT WOULD REQUIRE A DEBT COLLECTOR TO CALL ME. PERIOD. Please... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine December 26, 2015 - The company - - - is trying to collect money for items I never received and never requested. I had filed a claim with the FTC and they told me I was not liable and to write a Cease and Desist lette, which I did. They stopped harassing me until now. I received a request for payment from National Recovery Agency requesting the money. I called them to complain and now am writing to you to protect my excellant credit. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy December 16, 2015 - This was included in my bankruptcy that was discharge - 2013. I have called them and my lawyer has sent them numerous letters to remove this from my credit report because I do not owe it. They keep trying to collect and now it is still on my credit report. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft December 16, 2015 - I spoke to the company themselves and told them that it was not me. That someone else used my social and birthdate for their appointment. They said they messed up. It was removed from collections but it is still on my credit report. I have asked for it to be officially remove completely. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft December 13, 2015 - National Recovery Agency insist that I owe $5700.00 in charges. I am a victim of Identity Theft. I was recently contacted by the United States - - - - informing me that I was a victim of ID theft. They informed me that my information has been compromised. ... |
NRA Group, LLC Debt collection disclosure verification of debt right to dispute notice not received December 3, 2015 - In -/-/-, I was involved in an accident while on-the-job at my then employer - - - - - - - -, PA - ( Note : - - - has since moved to - - - - - - PA - ). I went to the - - at - - - on two ( 2 ) separate occasions, within days of each other, for injuries sustained from the accident. At the time services were rendered, and during - - - 's registration process ( the procedure when you speak with staff and provide them with you name, address, phone number, allergies, SS, medical insurance, etc. and they give you... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine November 25, 2015 - I have requested this company stop calling me numerous times. I 've called back and asked to speak with a supervisor, was hung up on several times, finally got through to somebody claiming to be a supervisor and assured I would no longer be called. I explained I would file harassment charges. They 've called back and the same scenario has played out for the - time today. I do n't know - - He obviously had this number before me. I believe - - is deceased to be completely honest. ... |
NRA Group, LLC Debt collection disclosure verification of debt not given enough info to verify debt November 19, 2015 - My name is - -, last $ of SS : -. I saw that I had - debts on my credit report. It has been over 30 days since I have been trying to get the debts verified. The - debts were from - and they are now with National Recovery Agency. Every time, we reach out to them, they have different information. My credit repair consultant sent them a letter yesterday after being rushed by someone who did not want to help. Here is a copy of the letter : Please receive letter and supporting documents of Validation of Debt Request for accounts listed above that we already sent to you on -... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine November 19, 2015 - I received a mail from National Recovery Agency ( NRA ) that claims I owe - - payments ( $20.00 each ) on -/-/11 with total of $61.00. On top of these payments are the same on the same day from a utility company, the account listed does not belong to me. After the mail, I start to receive morning calls to my house every day from a woman claiming to be from NRA. ... |
NRA Group, LLC Debt collection false statements or representation attempted to collect wrong amount November 17, 2015 - National Recovery Agency. This is a collection account for -, a local utility company. I have been paying a monthly payment amount agreed upon by myself and collection agency for past five months. My credit report does not reflect any payment and indicates " C '' ( collections ) for each of the months I have paid. The payments are directly taken out of my bank account each month and i was told that payments would be reported on time. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine October 28, 2015 - National recovery agency keeps calling to collect a debt they say is from - -, 2009. They say the bill - for $420.00! They have never sent anything in writing ( no bills or letters ) for six years! I have never received a bill -! I called - and they have no record of this bill or of me owing any money! Iwas seen at that hospital and all bills were taken care of through our insurance! They provided an account number which does not exist! ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft October 26, 2015 - Some one used my name and social security number yo open up a light bill at an address I never lived at ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt was paid October 10, 2015 - I had received a medical debt from - -, I put in a dispute against them because it was a workmans comp claim, I then was contacted by National Recovery Agency who was also claiming the same debt. I filed disputes with both company 's and - - had it removed, I have made several contacts with NRA and they continue to deny my request they are very rude and disrespectful even after I submitted the paper work to them. I want this debt removed based on that I - her owe this debt or I 'll be filing a law suite ! ... |
NRA Group, LLC Credit reporting incorrect information on credit report information is not mine September 30, 2015 - Information on my credit report was not mine. This information was disputed with all - credit bureaus. Contacted National Recover Agency that owns the debt from The - - on -/-/2015. Explained someone with the same name has information on my credit record.The first representative was rude and hung up on me. Called back and they stated to fax a nature of dispute to them and I did. I could tell from their attitudes this was going to only be resolved by me doing the work. I immediately called original debtor the -. We discussed my information and realized it was not mine. They st... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine September 23, 2015 - Calls routinely trying to contact my son. They have been told with every contact that my son is imprisoned and not available at my residence or at my telephone. They state that my number will be removed. The calls have continued for 11 months. Please make them leave me alone. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft September 22, 2015 - Disputed a collection account on my - credit report i -/-/-. The account was deleted. While checking my credit reports in -/-/-, the account was back on my credit report. I was not notified that it would be re-inserted. Disputed the account again in -/-/-, and the dispute results came back as verified.... |
NRA Group, LLC Debt collection false statements or representation attempted to collect wrong amount September 16, 2015 - Never recieved a bill so i do not understand why im recieving this letter. I have insuranc so i should be covered for whatever procedure! ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine September 9, 2015 - I owned a property - - - - -- PA for may years and had it rented. During these years I paid the required housing permit fees and business privilege taxes on my rental receipts. In - I sold the property on a long term agreement of sale and notified the city that the property was sold. They reviewed the contract ( for a fee ) and approved the sale and understood it was no longer a rental property and I would no longer be required to pay these fees. In - I received a letter - indicating that I had not paid privilege tax or permit fees since - and issued a bill which ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine September 5, 2015 - Neighborhood Association ( through NRA Collections, -, PA ) attempting to bill for illegal, arbitrary, and excessive debts, without due process and verification of authority - that is, no covenants and restrictions at this association, as they expired in 1990, confirmed by - - -, - County NC. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine August 18, 2015 - I had hade a -, and a company - - remote services had sent me a - that would check my - once a month, I received notice the - was discontinuing this service and for me to send the equipment back to them, which I did. For the next few months I would get a phone call from - calling to check my -, I explained that I had returned the equipment at the request of the company. Evidently they were still billing - and of course they would not pay because they were not providing the service any longer. And - started trying to collect from me. I had explained that I no longe... |
NRA Group, LLC Debt collection false statements or representation impersonated an attorney or official August 14, 2015 - On Friday - - 2015, I received a voicemail from -. This number does not match the collection agency so I believe it was spoofed. The caller claimed to be from the - county sheriff 's office and stated that I had - warrants out for my arrest and that by calling me, I had been ''served '' I have no warrants and this call was from National Recovery Agency , a bill collector. The caller did not identify herself or state that she or the company was a debt collector. It is illegal to impersonate law enforcement and I doubt the sheriff 's office would take kindly to this. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft July 28, 2015 - I am writing to complain of obnoxious debt collection tactics used by national Recovery Agency, which I request be removed off my credit report. National Recovery states I have opened an account with -, which I have not done any business with. I have been a victim of ID theft and have thus placed an alert on my report. I request that National Recovery Stops harassing me, and reporting negatively to the Credit Bureau about a debt/account I do no owe nor opened. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine July 15, 2015 - I was unemployed at the time when this debt collection attempt took place. At that time, a local agency called - was providing energy assistance for my family during the winter and summer and they have been making payments to - - - to cover my utility bills. I do n't know what went wrong and I was not notified of any issues with my energy assistance that I was receiving from -. I was going through hardship due to job lost. I was receiving - and other other help from the state plus -. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt was paid July 15, 2015 - NRA collections company contact me -/-/-, I received - letter stating I had a debt. I contacted them and said that I believe it was paid in full. They said put the account in dispute. I never heard from them again. After calling them today, -/-/-, they said that I asked that they do not call me, I do not recall that. They turned it to collections, reporting that they have tried to collect it for 7 months. I have never received a request for payment, they did not list on my credit report that this is in dispute '' as they told me. They list it as Seriously past due date / assigne... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft July 14, 2015 - National Recovery Agency-. - -, PA -Dear Sir or Madam : I am a victim of identity theft. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Credit Reporting Act allows. I also ask that you notify NATIONAL RECOVERY Account Number : - NATI... |
NRA Group, LLC Debt collection communication tactics frequent or repeated calls July 8, 2015 - Calls frequently using an automated system, never anyone on the line when you answer. ... |
NRA Group, LLC Debt collection disclosure verification of debt not given enough info to verify debt July 6, 2015 - I contacted National Recovery Agency with a debt validation request and they failed to respond to my request. Please investigate this matter. I do not recognize this collection account. ... |
NRA Group, LLC Debt collection disclosure verification of debt not given enough info to verify debt July 6, 2015 - Called National Recovery Agency about a debt collection they reported to credit bureaus. I asked to have any info sent to me verifying that this was in fact a debt of mine, because I had no knowledge of the debt. NRA said ok, after trying to get me to pay the debt over the phone stating they would send proof after I paid. I refused to pay without proof. They told me I would get proof by mail 5-10 business days. Well its been close to a month and I still have not got anything from them, yet they still report the collection on my credit report. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine June 17, 2015 - National Recovery Agency reported a collection account on - which they said occurred 5 years agofrom - - -, a - company. I sent - - - emails regarding this and had no response. I called them and was told that they have no record of this transaction. I have never done business with - - -. I spoke with - - at National Recovery and had no resolution even after I emailed them a request. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine June 9, 2015 - I keep getting calls demanding I pay $43.00 for a book they claim I recieved from '- ' over 7 years ago. I do NOT have this book. I told them this more than once. They say I need proof I dont have the book. They call ALL the time. They are rude. I asked them to send me proof I owe this debt. They did n't. I do NOT have any books from -. I think they are trying to scam me. ... |
NRA Group, LLC Debt collection improper contact or sharing of info contacted me after i asked not to June 3, 2015 - I recently moved to Arizona where I established a phone line through my cable provider for work purposes, as I do work from home. My employer reimburses me for this phone line so it is considered my work phone number. I received a call from - - on -/-/2015 @ - in which I requested the number he called to be removed from their system as this is not a personal number and used only for business purposes. He continued to aggressively try to make me arrange a payment even after I requested no contact and asked that he only contact me on my cell phone number, which I know they have on... |
NRA Group, LLC Debt collection disclosure verification of debt right to dispute notice not received May 15, 2015 - Called - medical center to make payment arrangements on a bill that I owed. Payments were set at $25.00 a mnth. The last payment I paid was -/-/15. I got a letter in the mail on -/-/15 from National recovery agency stating that my account was forwarded to this office for collections. I got no notice of this and could n't understand why I was sent to collections when I pay on my bill. I owe - on my bill and they want to divide it up into 3mnths. and also charge me - fee. I told them I could make the $25.00 payment but they cant accept that. Plus I 'm not paying a fee. -... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine May 7, 2015 - I sent a certified mail on - - 2015 to National Recovery Agency in reply to a letter I received dated - -, 2015. My letter I asked them to please validate/verify this debt ; I was well within the 30 day period. They responded with a Itemized Bill that I requested I do not owe any money to this company. This is just ridiculous. I pay for my private health care. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft May 2, 2015 - A debt collection agency had applied a fraudulent debt that does not belong to me. This debt belongs to a person I have never heard of, from a town I have never lived, and in reference to a hospital I have never visited. I only first learned of this debt, when I applied for a student loan and was denied due to having a bill in collections ''. Since I am certain I have never had a delinquent bill in collections, I checked my credit report which listed this fraudulent debt, along with the identity of another person who may have used my social security number. The debt collection agency had neve... |
NRA Group, LLC Debt collection disclosure verification of debt right to dispute notice not received April 27, 2015 - The National Recovery Agency has repeated called me. The company refused to leave messages and hangs up on me when I ask why they are calling. They are asking for confirmation of personal and sensitive information over the phone. They are rude and refuse to provide any information about why they continue to call me. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine April 26, 2015 - Electric company ( - - ) turned account over to debt collection agency for refusal to pay portion of my bill that resulted from utility theft/charges being placed on my account that I was not responsible for. ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine April 10, 2015 - I pulled my credit report and saw this company on listed as collecting -. I myself personally do not go to - any amusement parks. I sent in a dispute in writing in early - 2015. I kept calling back to get the status of the dispute and was continually told to call back each week. I finally received correspondence in the mail showing what supposed charges. I requested to have the contract showing where I agreed to the account, date I agreed to the contract, and proof that the account was mine. The agency was only abel to provide me with a copy showing it was drafted from a - account,... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine March 30, 2015 - A - ' telephone number called my cell phone - times. - on - - which I did not answer, and - on - - which I did answer and they asked what my address was and said I owe $230.00 and asked for my credit card number. Not to mention, when they said what the debt was for, they mumbled the words so I could not hear them. I asked them - times who they were and they refused to tell me, or changed the subject so they could not tell me who this was. I immediately hung the phone up ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine March 26, 2015 - This company continues to report on my credit report after I sent them a letter telling them that this account was not mine and I have no idea what it is or who it belongs to! I asked for proof of a signed contract, I asked for a license to collect in my state, I asked for copies of all information referenced for this debt and still to date, I have not received anything but harassment from this company! THIS IS NOT MY DEBT! I WANT THIS ACCOUNT REMOVED FROM MY CREDIT REPORT AND THIS COMPANY TO STOP CALLING ME IMMEDIATELY! ... |
NRA Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine March 25, 2015 - I pulled up my credit report looked it over and realize that - is reporting to the credit bureau a debt of $260.00. I contacted them and let them that I never had services from -. They asked me for my account number which I explained to them that I do n't have - and I was looking at my credit report and saw that there 're reporting to the credit bureau this debt. So they asked me for my Social Security number, when I provided them with that number then they told me that I 'm not on there system and since I 'm not on there system I should n't have to worry about it. So I explained to... |
NRA Group, LLC Debt collection taking/threatening an illegal action seized/attempted to seize property March 23, 2015 - This debt has been showing up on my credit report for few years now. I talked to someone representing this company ( - ) few years ago and even had everything clarified. But, I believe 2 years ago maybe, the innacurate information showed up on my credit report again. If I remember correctly, it was a computer wich was paid for with a personal check with my name printed on it. After 4 days it was returned with receipt. But we did n't get a refund at that time. We were told that we would have to wait another week because it was paid by check allegedely, so the check had to clear with their ba... |