NRA Group, LLC Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

NRA Group, LLC Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine South Carolina

I pulled my credit report and saw this company on listed as collecting -. I myself personally do not go to - any amusement parks. I sent in a dispute in writing in early - 2015. I kept calling back to get the status of the dispute and was continually told to call back each week. I finally received correspondence in the mail showing what supposed charges. I requested to have the contract showing where I agreed to the account, date I agreed to the contract, and proof that the account was mine. The agency was only abel to provide me with a copy showing it was drafted from a - account, but it did not show my name as listed on the - account. I called this morning and spoke with - -. I advised her I received the documentation only showing that the account was drafted under -. She was extremely rude and berating. I advised her that I requested further documentation proving the account was mine. She then in a heated and belittling voice told me that was the documentation, and that it was my account. I advised her that what was sent was not proof that


not let me speak, and basically called me a liar in so many words. I told her that since my name does not appear on the drafting account for - I needed social security number that is attached to the accountI. She rudely stated that there is not -. I asked her how can it be proven without my name on the - account and my social how can this be proven it is mine, and then her response was - does n't require a social. '' I asked to speak with a manager and she said she was a manager, and that there was no - higher i could speak to. I asked her her extension and she advised me that she does n't have an extension that we were speaking on a recorded line for managers at extension -. I advised her that I would be getting in contact with the Attorney Generals office in her state and she just said OK! '' I have the written documentation that was sent to me and I would be glad to send it in to accompany this complaint via fax. I do not have a way to scan it at this time, but can fax it today.

NRA Group, LLC customer in South Carolina
Apr 10, 2015

* Source: CFPB Complaint Database

NRA Group, LLC response to complaint:
Closed with explanation

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Contact NRA Group, LLC

https://www.nragroup.com/
800-360-9953
[email protected]
2491 paxton Street 
Harrisburg PA 17111

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