Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid
NRA Group, LLC Debt collection department,
Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Pennsylvania
NRA collections company contact me -/-/-, I received - letter stating I had a debt. I contacted them and said that I believe it was paid in full. They said put the account in dispute. I never heard from them again. After calling them today, -/-/-, they said that I asked that they do not call me, I do not recall that. They turned it to collections, reporting that they have tried to collect it for 7 months. I have never received a request for payment, they did not list on my credit report that this is in dispute '' as they told me. They list it as Seriously past due date / assigned to attorney, collection agency, or credit grantor 's internal collection department '' I disputed it, never heard anything else, not one letter or phone call. Now on my credit report showing, very unethical business practices, very rude, very unprofessional. - in the - office was rude and unprofessional. They told me to put it in dispute, I did, and never once contacted me again with verification of debt. I requested Name, Address and License Number and they hung up on me. Three times. They do not answer their phones, transfer you again and again, hang up while on hold. I was asked repeatedly to be put on hold and no one ever comes back to the line. I was on hold for two full hours today. I never received written notice of the dispute verification within the 5 day allowance. They listed on my credit report that they have tried for 7 months to collect, they have not tried even once to contact me, and they can not be reached for questions/concerns.
NRA Group, LLC customer in Pennsylvania
Jul 15, 2015
* Source: CFPB Complaint Database
NRA Group, LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nragroup.com/ |
Phone | 800-360-9953 |
[email protected] | |
Address | 2491 paxton Street Harrisburg PA 17111 |
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