Review and analysis of over 181 complaints against Discover
Discover consumers have reported over 181 official complaints related to Account opening, closing, or management. Out of the 181 consumer complaints against Discover, 20% were disputed by the consumer (i.e. the consumer was not happy with how Discover responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against Discover resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
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Discover Bank account or service account opening, closing, or management July 9, 2016 - On - - 2016 my Discover Credit Card had a fraudulent charge and it was canceled and a new one issued. I received the new Discover credit card on - - and activated it with no problems. However I have not been able to log into by Discover Bank account ever since this date. Discover Customer Service keeps telling me it is a technical issue. It is unbelievable to me that 21 days later I can not log into my Discover on line Bank account due to a Discover Credit Card issue. Discover Bank is an online bank. I need online access to it.... |
Discover Bank account or service account opening, closing, or management July 5, 2016 - Found a Hard Inquiry Entry on my consumer credit report for a Discover Personal Loan dates - - 2016. I have not record of requesting either written or verbal for Discover Personal Loan.... |
Discover Bank account or service account opening, closing, or management June 24, 2016 - My Identity was stolen and given to Discover Bank and opened a - market account under my name. In turn there was a transaction made - in WI which made a transaction under my ID and sent - for the amount of $2300.00. No response or fraud department will take my call at -. Discover Bank referred me to - on this transaction.... |
Discover Bank account or service account opening, closing, or management May 30, 2016 - Please refer to Case number : - submitted in - this year. For two months my entire money $15000.00 plus interest is held with Discover and I am not seeing any hope to get it recovered from them. Please help me with this case. I will be out of country during - - to - -, 2016. I would like my money to be deposited back into my ally bank account ( originally from where i got it into this Discover Savings bank account ). I had email exchange with Discover but that email trail also nothing happened. I ca n't access my money for around 2 months now.... |
Discover Bank account or service account opening, closing, or management May 11, 2016 - I am a male. My husband and I are both males. We both recently applied for a credit card from discover. Shortly after we received a phone call from one of their representatives. After confirming my information he said that i was approved for a credit card. Then i asked him to check my husband 's application status. He said that he wants to talk to " HER ''. I repeated that he is my husband and that he 's a male. Then he asked to talk to my " WIFE ''. I repeated again that he is a male. After that he said " Oh boy! '' I asked him twice : " Did you just say that? ", He did n't answer. He ... |
Discover Bank account or service account opening, closing, or management May 5, 2016 - On - -, 2016, I applied on line for a 7 year IRA CD with Discover Bank. The rate was 2.23 percent ( 2.25 APY ). The CD would be funded by direct transfer from my - brokerage account. I was told that I would receive the required forms to sign and return within - to - business days. As of - -, I still had not received the paperwork. I was out of town the following week, and received the paperwork Monday - -. That same day I returned the required paperwork via standard mail to Discover. The next couple of weeks I periodically called Discover to find out the status of th... |
Discover Bank account or service account opening, closing, or management April 30, 2016 - I opened Discover Online savings account as per the promotion mentioned in -. Everything was done properly and after meeting the terms and conditions ( opening the account by -/-/- and depositing $ - before -/-/- ) - I was awarded $100.00 as cash back bonus. At the time of account opening process ( as i had the discover credit card ) - it simply asked me all the information ( userId, password of discover card to login ) so that it can auto fill all my information. Even after that i was given - user id-one for credit card and another one for discover bank account? Why?? It ... |
Discover Bank account or service account opening, closing, or management April 27, 2016 - Please refer to case number : - I open my discover bank checking account when I see the - dollars promotion after - Direct Deposits. I have made - direct deposits through my payroll to my discover banking account, but they refused to give me the opening bonus as they promised when I open my account. When I open the account and put the promotion code in, there was no indication or notification that it was by invitation only. The system accepted the promotion code and says I will receive - dollar bonus after - direct deposits. ... |
Discover Bank account or service account opening, closing, or management April 14, 2016 - I BELIEVE I AM A VICTIM OF DECEPTIVE ADVERTISING. DISCOVER BANK SENT ME AN ADVERTISEMENT ASKING ME TO APPLY FOR A DEBT CONSOLIDATION LOAN. BECAUSE MY CREDIT IS N'T GREAT, I INITIALLY HESITATED APPLYING BECAUSE I KNEW CREDIT CHECKS FURTHER DAMAGE ONE 'S CREDIT SCORE. FINALLY, BASED ON THE SOLICITATION 'S " YOU ARE A VALUED DISCOVER CARDMEMBER, AND BASED ON OUR ELIGIBILITY FACTORS, YOU 'VE EARNED THIS SPECIAL INVITATION FROM DISCOVER PERSONAL LOANS, '' I DECIDED TO APPLY. I ASSUMED, SINCE MY - SCORE APPEARS ON MY MONTHLY DISCOVER CREDIT CARD STATEMENT, THEY HAD ALREADY FACTORED MY CREDIT SCOR... |
Discover Bank account or service account opening, closing, or management April 9, 2016 - I signed up for a checking account during a Discover Bank Checking promotion where they offered a $300.00 Bonus when you open a Free CashBack Checking account with direct deposit. Discover 's own terms stated that to receive $300.00 bonus : 1 ) account must be opened between -/-/--/-/- using offer code - ; I opened my checking account on -/-/-. 2 ) at least - Direct Deposits of $250.00 or more must be received within 90 days of account funding. I had - direct deposit payments completed with $300.00 each on -/-/-, -/-/- and -/-/-. ... |
Discover Bank account or service account opening, closing, or management April 4, 2016 - -/-/-, I received in the mail an offer from Discover bank to open a checking account and link direct deposits to receive a welcome bonus of $300.00. I submitted the application online using the promotion code and supplied information to fund a new account from an existing checking account with another bank. I noticed after a couple weeks that I did not receive any follow-up communications from Discover nor had my initial deposit been taken from existing checking account to fund this new account. I contacted Discover 's customer service and after researching they realized they had a syst... |
Discover Bank account or service account opening, closing, or management March 25, 2016 - We received an offer from Discover for a bonus for new checking account for current Discover card holder that promised $300.00 for new customers who opened an account and makes - direct deposit of $250.00. I applied for an account -/-/- with offer on discover website with the promo code given, and the promo code shown up as accepted on the application web site. Fast forward 2 months, I contacted Discovered after -- direct deposits have been made and the bonus amount had not shown up. The customer representative who I spoke up said my account qualifies for the offer, and the ... |
Discover Bank account or service account opening, closing, or management March 15, 2016 - Opened a new checking account under a promotion offering $300.00 after setting up payroll direct deposit. I fulfilled my obligations for the bonus but the bonus was denied. ... |
Discover Bank account or service account opening, closing, or management February 29, 2016 - Hi, I have had a credit card account in good standing with Discover for several years, and was pleased ( at the time of account application, not now ), to receive a promotional checking account offer for a $300.00 sign up bonus with conditions of sign up by -/-/-, and make - direct deposits within 60 days. Here is the full situation : a ) The application was opened on -/-/-. The final screen said something along the lines of 'pending ' or 'more info is needed ', and it was my understanding ( as with credit card applications ) that a specialist would look into the account... |
Discover Bank account or service account opening, closing, or management February 29, 2016 - I responded to a promotional offer which promised $100.00 if I opened a new Online Savings account with Discover Bank. I completed the application and made the required deposit by the -/-/15 deadline. I have made several inquiries but Discover has not yet given me the $100.00 bonus it promised. I just want them to comply with the offer. ... |
Discover Bank account or service account opening, closing, or management February 27, 2016 - I saw a promotion where Discover Bank was offering $100.00 within 30 days of opening a savings account with them and depositing $15000.00. I followed their terms exactly, my deposit was made on -/-/2016, and Discover has not given me the $100.00 that was promised. I have repeatedly emailed and called them and have received no explanation as to why. They tell me it is obvious I have met the terms, but there 's nothing they can do to help me, and that I should keep waiting, and that maybe in a few weeks I 'll get what I should have received by -/-/2016. ... |
Discover Bank account or service account opening, closing, or management February 27, 2016 - Discover cancelled - of my charge cards followed - CD 's and finally my checking account at the time my credit score was over - and had no issue with the banking I sent them letter and they called and told me it was a business decision. I am turning - in - could this be age discrimination. I have a copy of the letter I sent if you would like a copy. ... |
Discover Bank account or service account opening, closing, or management February 27, 2016 - I signed up for a Discover credit card last year, and shortly after received an offer in the mail for a $300.00 checking promotion ( please note that this came to me at my address and no one else has lived here in over seven years ). I filled out the application -/-/-, was granted the account, and fulfilled all other terms required to meet the promotion. I realized that I never received the promotional money while filling out taxes this year and contacted Discover, only to hear that I was n't eligible for the promotion because I was n't 'targeted. ' No one can explain why I got a letter... |
Discover Bank account or service account opening, closing, or management February 19, 2016 - In - of 2015, Discover Bank 's customer service person advised me by phone that, following 3 different months of writing more than - checks/month on my money market checking account, I had reached the limit, and that a - month would cause this account to be closed. This message was confirmed in a D. B. letter dated -, which I received in early -. I then wrote - checks, including - to the IRS for - - estimated tax payment due -. However, on -, I learned that this account had been closed - when D.B. sent me a check for $ -. The consequences of D.B. 's act... |
Discover Bank account or service account opening, closing, or management February 10, 2016 - I opened my Discover account under a promotion they were offering to receive $300.00 cashback for signing up with them before - -, 2015. I opened my account on - -, 2015 and deposited $250.00 at that time. The terms of the offer were as follows : Open to current Discover credit cardmembers or deposit customers, excluding current or previous - - customers. Account is subject to approval. To receive $300.00 bonus : 1 ) account must be opened between -/-/2015-/-/2015 using offer code Bonus- ; and 2 ) at least two Direct Deposits of $250.00 or more must be receive... |
Discover Bank account or service account opening, closing, or management February 5, 2016 - Discover Bank mailed flyers to Discover Credit Card holders advertising a $300.00 checking bonus upon opening a new account and meeting direct deposit requirements. I complied with all the requirements, sent an online message to which a representative responded that I met the requirements and would receive the bonus offer by -/-/16. Upon following up, I was told that I was not 'targeted '. Even though I received the mailer and opened the account ; which the confirmation page shows the bonus. ... |
Discover Bank account or service account opening, closing, or management February 3, 2016 - Back in early - of 2015, I saw a promotion for Discover bank where if you have a Discover credit card and never had a Discover checking account, you can use promotion code " - '' to open a new checking account, and after - direct deposits, the bank will issue a $300.00 bonus into the account. I had a Discover credit card and never had a Discover bank account, so I signed into my Discover credit card account online and tried signing up for a new checking account using the said promotion code. Discover bank 's system accepted the promotion code as valild, that 's when I decided that... |
Discover Bank account or service account opening, closing, or management February 2, 2016 - Hello, I opened an account with Discover Bank and a bonus offer code of -. Through this bonus if Discover Bank received an ACH deposit to my account for over - dollars per month I would be eligible for a - dollar bonus. I met these requirements as of - 2015. Their fine print states that the bonus will be deposited within 30 days of fulfilling the deposit requirement. I opened my account - - 2015. I have spoken to Discover Bank on two different occasions now and they have not been clear about depositing the bonus owed to me. ... |
Discover Bank account or service account opening, closing, or management January 30, 2016 - Over the past two days, I have received no less than - letters from Discover Bank Customer Service saying " We were unable to verify the identity of all Account holders ; therefore, we were unable to open your new Discover Account. '' I have never tried to open an account with Discover. All the letters say the same thing and are dated - -, 2016. I have called Discover at the number listed on the letter, - and they said to get in touch with the Credit Bureau. They could n't give me any more information. ... |
Discover Bank account or service account opening, closing, or management January 27, 2016 - I opened a checking account with Discover Bank on - -, - during a promotional period that offered a $300.00 reward for opening a Discover Cashback Checking account and making two direct deposits within 90 days of account opening. During the online application process I saw a notice confirming that the promotion had been applied, but I also called shortly after I had finished applying and had a customer service representative confirm my eligibility for the promotion and that it had been applied to my account. I completed my second direct deposit on - -, - and waited a whole ... |
Discover Bank account or service account opening, closing, or management January 26, 2016 - I signed up for a checking account during a Discover Bank Checking promotion where they offered a $300.00 Bonus when you open a Free CashBack Checking account with direct deposit. To receive $300.00 bonus : 1 ) account must be opened between -/-/2015-/-/2015 using offer code - ; I opened my checking account on -/-/15. 2 ) at least - Direct Deposits of $250.00 or more must be received within 90 days of account funding. I had - direct deposit payments completed with $250.00 on -/-/15 and -/-/15. This falls within the time period of 90 days since the openin... |
Discover Bank account or service account opening, closing, or management January 22, 2016 - I signed up for a Discover Bank checking account using promo code : - to receive a $300.00 bonus. I fulfilled all the requirements outlined in the fine print and Discover said it was a target promo only open to a few people. It did not state this anywhere on the promo page when signing up for the promotion. I was already a Discover credit card member and it allowed me to apply the promo to my account. Here is the fine print of the deal which I completed every aspect including the direct deposits needed and I am a current Discover credit cardmember. " Open to current Discover credit card... |
Discover Bank account or service account opening, closing, or management January 22, 2016 - I VIEWED A PROMO OFFER -.THE PROMOTION STATED AFFILIATED OR PAID BY DISCOVER BANK TO PLACE THESE PROMOTIONS SO THEY CAN NOT BE DENIED BY DISCOVER BANK.THEY HAD A NUMBER OF PROMOTIONS AND THEY WERE NOT ALL THE SAME ON THE E-PIRATION DATES BUT I FOLLOWED THE FIRST E-PIRATION PROMO DATE.IT STATED THAT YOU COULD GET AS E-HIBITS SHOW, OF $100.00 DOLLARS IF YOU OPENED A SAVINGS ACCOUNT AND DEPOSITED $10000.00. THE OTHER STATED THAT IF YOU DID - DIRECT DEPOSITS OVER $250.00 IN SI-TY DAYS OF OPENING CHECKING ACCOUNT YOU WOULD GET A BONUS -.THE E-PIRATION ON THIS PAGE WAS - -, -... |
Discover Bank account or service account opening, closing, or management January 13, 2016 - I opened an discover bank saving account with a promotion code of -. The promotion is $100.00 bonus when I make $15000.00 deposit by - -, 2015. I did make enough deposit by that deadline. However, months passed, but there is no bonus awarded. I contacted Discover bank several times, they always say they will check it and it would take more than one month to give me feedback. ... |
Discover Bank account or service account opening, closing, or management January 13, 2016 - Discover bank is not honoring it 's promotional bonus of $300.00 for a new checking account. I have met all the requirements as outlined in the terms and conditions of the offer below. I have contacted Discover regarding the bonus on multiple occasions including both telephone and email. Their initial response confirmed my eligibility of the offer. Their subsequent responses denied the bonus to my account. My efforts to obtain this bonus through Discover directly have been exhausted. The offer terms are included below, which have ALL been met : - Offer Code : - Open to current Discover... |
Discover Bank account or service account opening, closing, or management January 12, 2016 - Discover bank requires a SSN to open a checking account and does not allow the use of an ITIN. Spoke to multiple agents who all said that I simply would not be able to open a checking account ( despite having a credit card and savings with them ). It also states on the bottom of the application that they need either of the -, not necessarily a SSN : " Important Information To help the government fight the funding of terrorism and money laundering activities, federal law requires financial institutions to obtain, verify and record information that identifies each individual and entity that ... |
Discover Bank account or service account opening, closing, or management January 11, 2016 - Opened checking account with Discover Bank and fully expected $300.00 from signup bonus. Emailed Discover twice, said I was eligible and that they were looking into it by escalating my issue. Waited for 1 month+ expected bonus post date. ... |
Discover Bank account or service account opening, closing, or management January 7, 2016 - I followed all the steps and fulfilled all the conditions laid out by Discover Bank. They also communicated verbally with the confirmation # and later via email communication. First they said bonus will be paid on -/-/-. Later they said by -/-/-. But till now no bonus ( $100.00 ) has been paid. Please refer to the CFPB cases : Case number : - Case number : - ... |
Discover Bank account or service account opening, closing, or management January 6, 2016 - I was offered a promotion to open a checking account with Discover Bank. I had to meet a requirement to earn this promotion. The details were clear on my account application. I decided to open the account. I set up direct deposit with my employer and this has been ongoing. The requirement to earn the account promotional bonus was to set up direct deposit totaling at least $500.00 within the first 90 days. Discover Bank received the second direct deposit on - -, 2015 that put me over $500.00 in total direct deposits. This account was opened on - -, 2015. The details of the promo... |
Discover Bank account or service account opening, closing, or management December 31, 2015 - -, who claimed to be a supervisor at Discover Bank, informed that the company had placed an interstate call to me and recorded it without my permission. She said I should 've been informed that Discover was recording the phone call when I called into their center. I did n't call them. They called me. The Bank has not honored its promotional terms for my opening an account, although another employee, -, verified that I had met all of the requirements and the promotion should have been honored. - and - both said they would have to inform another department of the potential error and... |
Discover Bank account or service account opening, closing, or management December 20, 2015 - I opened a checking account online in Discover website on -/-/2015 and used a promotional offer from Discover. The offer code was " - '' and as per offer terms and conditions if I open the checking account within - and complete - direct deposits of each no less than $250.00 within 60 days, then I will get $300.00 bonus in my checking account. My account was opened on -/-/2015 and I did complete - direct deposits ( each direct deposit was much more than $250.00 ) only within 30 days of my account opening. However, so far I have not received the $300.00 bonus in ... |
Discover Bank account or service account opening, closing, or management December 19, 2015 - Please refer to the previous complaint submitted to CFPB. Case number : -. Discover Bank official who responded to it few days back is lying. Today I received an email message via the secure message center and also spoke to Customer service at -. I was told told in both the communications ( email and telephone ) that i will be getting the promotional bonus. - - to - - talked with -. Confirmation # -. called at - Called from my cell phone - - confirmed the promotion code and all the details with me and she told me i will be getting the promotional bonus of $... |
Discover Bank account or service account opening, closing, or management December 17, 2015 - I opened an online savings account with Discover Bank based on a targeted offer I received in the mail. The offer was to include a $100.00 bonus if I deposited $15000.00 by -/-/15. The bonus was to be credited to my account within 30 days of receiving the required deposit. I opened the account with the deposit of $15000.00 on -/-/15. The deposit was posted to my account on -/-/15. As of today, -/-/15, I have not received the credit that was promised. I called Discover customer service, and they informed me that I have done everything to qualify for the offer but d... |
Discover Bank account or service account opening, closing, or management December 11, 2015 - Discover bank offered a promotion of $300.00 to ALL customers who set up a new discover checking account, if they had a previous relationship with Discover, and had - direct deposits come in of at least $250.00 within 60 days of opening up the account. ( they later changed the terms, however stated since I opened my account before the change, I was grandfathered into the promotion ) Their terms stated that the bonus would be " automatically '' applied 30 days after fulfilling their requirements. However, it has now been more than 30 days since I had the - direct deposits go into the ... |
Discover Bank account or service account opening, closing, or management December 3, 2015 - Discover Bank has failed to honor their promotion to credit my account with $100.00 after I opened and deposited $1000.00 into a checking account. Please read the attached Discover Bank messages. In the -/-/15 message Discover Bank clearly states that I met the requirements for the $100.00 and it would be deposited to my account on -/-/15. ... |
Discover Bank account or service account opening, closing, or management November 27, 2015 - On -/-/15 I opened a Discover Bank Cashback Checking Account. The mailing that I received said that I would receive a $100.00 bonus if 1. I opened the account between -/-/15 and -/-/15 using offer code " - '' and 2. a minimum current balance of $1000.00 must be met within 2 weeks of account funding. Furthermore it said that the bonus would be issued as a credit to my account WITHIN 30 days of completing all requirements. I complied with all of it when I opened the account. The rep specifically asked me for the offer code which I gave. I printed a confirmation of the ac... |
Discover Bank account or service account opening, closing, or management November 18, 2015 - I opened a savings account with Discover Bank under a promotion they offered promising a $100.00 bonus after meeting certain requirements. I met the requirements, confirmed with Discover customer service that the requirements were met, and never received the bonus. ... |
Discover Bank account or service account opening, closing, or management November 18, 2015 - I opened Discover checking account and saving account in 2013. I used them as my main banking accounts and have - in Discover bank. However, I received a mail said that my accounts will be closed on - - without any reason. I called their custom service but they just transferred me to an auto telephone recording machine. The custom service could not find anything wrong with my account after his research. Such bank closure brings me a lot of inconvenience, and I think it is really unfair. ... |
Discover Bank account or service account opening, closing, or management November 18, 2015 - Discover Bank admitted they made exactly - attempt via letter, and - attempt via phone - at the exact same time no less - before sending my account over to the - of California via Escheat. I actually returned their letter with a Signature page to the exact address they provided - within 3 days of receiving their letter. I kept a copy of the Sig page I returned to them - attached ). I also received a statement from them from my account, in the mail, two months later. I never had a problem receiving quarterly statements via mail, and I did receive their letter dated - 2014 an... |
Discover Bank account or service account opening, closing, or management November 18, 2015 - I open a discover online saving account on - ,2015 using the code " - '' which will give me $100.00 bonus within 1 month After I open a new saving account and deposit $5000.00 before -/-/2015. I 've met all the requirement by -/-/2015 and wait for - fully month but tthe bank customer service just want me wait another 4 week and they are still not sure whether I can get the bonus or not. I have already save the whole website during application. ... |
Discover Bank account or service account opening, closing, or management November 12, 2015 - Applied for a Discover bank savings account through a promotional offer for $100.00 bonus ( - ) After all requirements were fullfilled, no communication from Discover, no bonus credited. Called 3 times to resolve, finally they claimed that the offer expired before I opened the account which was clearly not the case as listed on their own webpage. Discover refused to switch to another promotion by saying that new promotions are only for new customers so I would no longer qualify. ... |
Discover Bank account or service account opening, closing, or management November 9, 2015 - I had opened a Discover Savings account using a promotion. I fulfilled all the terms and conditions mentioned in the promotion code including entering the promotion code also. Just to be on the safer side I got a cross confirmation from Discover that i will get the promotional bonus also-i had the email conversation via secure message center. Later when i am expecting that i will get the promotional bonus - i come to know that Discover is asking me whether i had entered promotional bonus or not? May be they are having second thoughts now. And most interesting - why they are deleting the messag... |
Discover Bank account or service account opening, closing, or management November 6, 2015 - Our complain is about new Discover bank Online Saving account - we received the proposal from them by mail for opening this new account, -/-/2015. We accepted and opened this new account with confidence since we have, for years, good relationships with Discover Card and Discover Bank. We have with Discover bank : Regular CD- joint ownership by myself, - - and my husband - - ; and IRA Jumbo CD of - - . For new Discover Online saving account we transferred money from our regular bank, - - -, with no trouble. At this time, we were able to access the new account. The... |
Discover Bank account or service account opening, closing, or management October 23, 2015 - I opened an online savings account with Discover Bank with the promotion code -, which was to award new savings account customers with $100.00 if they open a new savings account by -/-/2015 and fund with at least $15000.00 by -/-/2015. When I entered the promo code in the account application process, it immediately showed the terms of the promotion, so I felt confident it was being applied to my account. I opened the account on -/-/2015, and funded it over $15000.00 by -/-/2015. However, now that the 30 days has passed since funding ( the specified time frame i... |
Discover Bank account or service account opening, closing, or management October 20, 2015 - About a year ago I opened a Discover Bank online checking account. I already had an online savings account with them and was happy with it. I like getting bank statements and credit card statements mailed to me because they help me remember to reconcile and/or pay them in a timely manner. I also like having a paper trail back up for my files. I noticed that for some reason I was not receiving paper statements from Discover Bank, so I went online to choose that option. I could not find a place anywhere on their website where I could ask them to mail my statement to me. So I called the bank. Aft... |
Discover Bank account or service account opening, closing, or management October 13, 2015 - I have had a checking account with Discover Bank for over a year. During that time, I have had no issues with my account - that is until recently. -/-/- I went to - for a few weeks. When I returned and starting going through voicemail messages, there was a message from Discover Bank 's Fraud Unit. Shortly after listening to the message, I contacted Discover Bank. I was transferred to another department after my initial contact with front line customer service. However, neither the front line CSR or the person to whom I was ultimately connected would tell me what department I was to sp... |
Discover Bank account or service account opening, closing, or management October 12, 2015 - In - 2015, an account was opened with Discover Online Savings Bank in my name. This was a fraudulent account and not requested by me. I have attempted to resolve with Discover direcly, providing documentation and a signed affidavit stating that this account was not opened by me. I have requested proof that its been removed from my name and none has been given. I received a statement on the fraudulent account on -/-/15 still showing the account open and in my name. I called Discover again and was rudely stopped from getting any information about an account in my name, all I was asking ... |
Discover Bank account or service account opening, closing, or management October 8, 2015 - Discover Bank changed the interest rate on my IRA CD from without informing me of a change. I noticed this online when checking my account. Account -. This account was added as a replacement account - due to prior mistake made by Discover Bank. I called the bank to complain on Friday,-/-/2015, and spoke to -. I informed her of prior documentation and case information but she was unable to make the correction and advised me that she would follow up with me but I have not received any other communication from Discover Bank. This is unacceptable. - from Discover Bank called be back ... |
Discover Bank account or service account opening, closing, or management October 7, 2015 - I opened a Discover Online Savings account which was offering a Promotional Bonus reward of $100.00 for depositing $15000.00. I fulfilled the requirements, and when I did not receive my bonus, I tried contacting the Discover Bank via secure message and received quite a number of back and forth messages without any resolution to my problem. I noticed that others have also experienced similar distress as shown on the comments section of the link below : - ... |
Discover Bank account or service account opening, closing, or management September 5, 2015 - Opened a Discover Online Savings Account to get a $50.00 Bonus by opening it by -/-/15 and depositing $5000.00 by -/-/15 and using the offer code -. They said bonus would be credited by -/-/15. I did n't receive the bonus on -/-/2015 and every follow up to their customer service has them telling me it will be an additional 4-6 weeks ( the last time they said 6-8 weeks ) after they verify that I 'm eligible and met the requirements even though I 've sent them the proof that I 've met the requirements. Now they say it wo n't be resolved until - -, 2015 and th... |
Discover Bank account or service account opening, closing, or management September 4, 2015 - Discover Bank pulled a bait and switch, offering $50.00 to open a savings account, but then failing to give me the money. I satisfied all of the requirements, but they still wo n't give me the money. I have contacted them - times and they have promised me the money by a certain date twice, but failed to make good. The last time I contacted them they said it would take them - weeks to research the problem. I ca n't see as how it could take them that long, given that anybody can see that I followed the rules and met the requirements. I also do n't think it 's right to tie up my money tha... |
Discover Bank account or service account opening, closing, or management July 9, 2015 - I was having Discover checking account which i closed during -/-/2015. But i am still getting emails from Discover Bank with various promotions and advertising their services. Worst there is no way i can unsubscribe to these emails as there is no unsubsribe link in the the emails. ... |
Discover Bank account or service account opening, closing, or management June 30, 2015 - I applied for a checking account with Discover - twice now - and - times the application was denied. During repeated telephone conversations Discover insists that A ) The decision to deny my application was made -, not merely based on information furnished - but ultimately made by Discover, B ) there is no way to manually review the application and grant an exception ... that it 's a system controlled process that is completely automated with no manual review possible and C ) It is not possible to provide a list of SPECIFIC reasons why the application was denied. I have been a Discove... |
Discover Bank account or service account opening, closing, or management June 27, 2015 - Continuation of CFPB complaint -Discover Card has now taken retaliation steps in regards to the complaint recently filed against them referenced above. After I filed the initial complaint, the company closed out my checking account which was in good standing. I am absolutely disgusted that the response to a consumer protection complaint is to further harass and take discriminatory action against the consumer. I sincerely hope that the CFPB can rectify this practice.... |
Discover Bank account or service account opening, closing, or management June 14, 2015 - Discover Bank erroneously deleted me as the primary account holder on my savings and checking accounts and assigned my daughter who was a joint holder with me as the sole owner of these accounts. As a result, I lost access to my accounts. Discover Bank then started withholding federal backup interest even though the IRS did n't require that I be subject to such withholdings. When my daughter brought what had happened to Discover Bank 's attention, they readily admitted to their error, surprisingly also admitted that this had happened before to other customers, and promised to undo it as quickl... |