Discover Bank Account Or Service Complaint

Discover Bank account or service department,

Savings account Account opening, closing, or management California

Our complain is about new Discover bank Online Saving account - we received the proposal from them by mail for opening this new account, -/-/2015. We accepted and opened this new account with confidence since we have, for years, good relationships with Discover Card and Discover Bank. We have with Discover bank : Regular CD- joint ownership by myself, - - and my husband - - ; and IRA Jumbo CD of - - . For new Discover Online saving account we transferred money from our regular bank, - - -, with no trouble. At this time, we were able to access the new account. The trouble started when we startedtransfer some amount back to Peoples bank, on -/-/-. One of customer service members mentioned that transfer of certain amounts could cause the problem, but NOexplanations on rules and limitations were given then and


This transfer was completed, and transfer back to Discover was successful too on -/-/-. Last time I could see the account, with Customer service long help, on -/-/-, not on -/-/-. I was told back in apx -/-/-, that a special team is working on our problem and will call us. We never heared from them. Please, advice what else can we do, thanks, - - & - - email : -- tel -Since that time, the problem is not resolved or explained. The problem with new account on line that EVERY time the previous password is not accepted, we have to create a new one with help of their Customer Service person whichtakes a lot of time and nerve every time. This trouble started when we transferred some money to our regular bank,