Discover Bank Account Or Service Complaint

Discover Bank account or service department,

Checking account Account opening, closing, or management Minnesota

I was offered a promotion to open a checking account with Discover Bank. I had to meet a requirement to earn this promotion. The details were clear on my account application. I decided to open the account. I set up direct deposit with my employer and this has been ongoing. The requirement to earn the account promotional bonus was to set up direct deposit totaling at least $500.00 within the first 90 days. Discover Bank received the second direct deposit on - -, 2015 that put me over $500.00 in total direct deposits. This account was opened on - -, 2015. The details of the promotion/contract that I accepted was that the promotional bonus would be credited to my Discover checking account within 30 days. I continued to monitor the status of this promotion leading up to -/-/15 and had been assured both in writing and verbally that I had met the requirements of the promotion and that my bonus would post on or before -/-/15. The bonus did not post to my account on -/-/15 and I waited a few business days and then called Discover Bank once again, and contacted them in writing. Discover Bank has refused to credit the bonus to my account. I have fulfilled the terms of our agreement and am asking that this bonus be posted to my checking account.