Discover Bank Account Or Service Complaint

Discover Bank account or service department,

Savings account Account opening, closing, or management California

I open a discover online saving account on - ,2015 using the code " - '' which will give me $100.00 bonus within 1 month After I open a new saving account and deposit $5000.00 before -/-/2015. I 've met all the requirement by -/-/2015 and wait for - fully month but tthe bank customer service just want me wait another 4 week and they are still not sure whether I can get the bonus or not. I have already save the whole website during application.