Discover Bank Account Or Service Complaint

Discover Bank account or service department,

Savings account Account opening, closing, or management Arizona

Please refer to Case number : - submitted in - this year. For two months my entire money $15000.00 plus interest is held with Discover and I am not seeing any hope to get it recovered from them. Please help me with this case. I will be out of country during - - to - -, 2016. I would like my money to be deposited back into my ally bank account ( originally from where i got it into this Discover Savings bank account ). I had email exchange with Discover but that email trail also nothing happened. I ca n't access my money for around 2 months now.