Discover Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Discover Bank account or service department,

Checking account Account opening, closing, or management New Jersey

Discover bank offered a promotion of $300.00 to ALL customers who set up a new discover checking account, if they had a previous relationship with Discover, and had - direct deposits come in of at least $250.00 within 60 days of opening up the account. ( they later changed the terms, however stated since I opened my account before the change, I was grandfathered into the promotion ) Their terms stated that the bonus would be " automatically '' applied 30 days after fulfilling their requirements. However, it has now been more than 30 days since I had the - direct deposits go into the account, and no bonus has been applied to my account. Discover Bank has violated the terms of their agreement, and has not paid out the $300.00 that was guaranteed by the bank. I would like my $300.00 bonus to be paid out immediately.

Discover customer in New Jersey
Dec 11, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
In progress

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Contact Discover

https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
Discover
Discover

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