Discover Bank Account Or Service Complaint

Discover Bank account or service department,

Checking account Account opening, closing, or management Ohio

In - of 2015, Discover Bank 's customer service person advised me by phone that, following 3 different months of writing more than - checks/month on my money market checking account, I had reached the limit, and that a - month would cause this account to be closed. This message was confirmed in a D. B. letter dated -, which I received in early -. I then wrote - checks, including - to the IRS for - - estimated tax payment due -. However, on -, I learned that this account had been closed - when D.B. sent me a check for $ -. The consequences of D.B. 's actions were : fees for returned checks from the closed account ( including - for $270.00 by the IRS ) ; stress caused by D.B. 's NOT advising me that the account was being closed on - ; desperate attempts were required to provide funds for other checks, even though the money market account funds were sufficient ; even though I was told that a - month of - checks would trigger a closing, I lost control of my personal finances unnecessarily. The injustice of this is obvious to me, especially because I also have a regular checking account with D.B., into which D.B. could have transferred the $ $ before closing the money market account. This I could have arranged, if I had known before the closing that it would happen. The financial penalties ( exceeding $300.00 ), plus the aggravation when several checks were returned for insufficient funds that were totally unnecessary should be borne by D.B. I have kept records of the transactions named above until this matter is resolved to my satisfaction.