Account opening, closing, or management Review

Review and analysis of over 25,823 consumer complaints

Best Account Opening, Closing, Or Management Companies

Portfolio Recovery Associates, Inc.
Experian
Navient
Investors Bank
RBC Bank (Georgia)
Springleaf Finance Corporation
Specialized Loan Servicing LLC

Worst Account Opening, Closing, Or Management Companies

Scottrade Bank
State Street Bank
CoreLogic
Equifax
Banco Santander Puerto Rico
First Hawaiian Bank
GE Capital Bank

Most Account Opening, Closing, Or Management Complaints

CompanyComplaints
Bank of America4,235
Wells Fargo3,684
JPMorgan Chase2,392
Citibank1,774
U.S. Bancorp1,170

History Account Opening, Closing, Or Management Complaints

New Account Opening, Closing, Or Management Consumer Complaints


U.S. BANCORP Bank account or service account opening, closing, or management

April 22, 2017 - Bank accounts ( CD & Money Markets ) w as opened by single account owner with - - . - - closed. The bank accounts wound up with - - , and now with U.S. Bank. Somehow during this time, an additional name was added to account, without original owner knowing or authorizatio n. U.S. Bank r efuses to correct error and refuses to produce the SIGNATURE CARDS. We have been trying to get cooperation fr om U.S. Bank for over six ( 6 ) months. We have contacted their Executive Offices and spoken to several persons in Fraud Department and Senior Banker a t ( - ...

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SunTrust Banks, Inc. Bank account or service account opening, closing, or management

April 12, 2017 - suntrust charge me over $200.00 way after the account should have been close and send it to collection. when the account was close the balance was $200.00. i told them to send me a bill to pay, they never did instead i received a collection letter....

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 12, 2017 - I have several issues with my account, accounts with Wells Fargo. So I do n't know where to start. First was -/-/--/-/-. Was online got email about online bill paying, thought this seems good idea. Signed up few minutes later got email from " lender '' offering me a loan. Should start from beginning. Month ago landlord wants sell home we live in. We decided try getting mortgage thru our bank, Wells Fargo. Well we was denied, no worries I thought. I had few issues with credit scores needed attention. So I tried getting personal loan, well I was denied. Now im wondering what really go...

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Pentagon FCU Bank account or service account opening, closing, or management

April 10, 2017 - I opened an account with PenFed Credit Union back in -/-/-. I credited the account with a - dollars and never used that account again until today. So since there were no mouvements, they closed the account and sent the money to the previous address I used to live. I was not aware the account was closed. They never called or sent me an email. When I called on -/-/- at -, - from PENFED told me they sent the check of $100.00 to my previous address and I wo n't be reimbursed for that amount....

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Synchrony Financial Bank account or service account opening, closing, or management

April 10, 2017 - - in -, MD. - sometimes use CareCredit to finance their procedures. CareCredit is owned by Synchrony bank. Over a year ago, -. Last month, this - filed a fraud claim ( worth $8100.00 ). I was asked by CareCredit/Synchrony bank to provide documentation proving that the -. The following week, I received a fax from Synchrony bank stating that I did not provide enough information and that I would lose the $8100.00. - I tried to call CareCredit and Synchrony bank multiple times to see what I could do in order to resolve the problem so that I would not lose the money. Unfort...

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U.S. Bancorp Bank account or service account opening, closing, or management

April 9, 2017 - On -/-/2017 deposit - - debit card checks each ( $2500.00 ) totaling $ - US bank Atm. Unable to access Acct on -/-/-. Called US bank customer service -/-/2017 and told my account closed due to fraudulent checks deposit made -/-/2017. I Obtained copies of checks in question from US bank and took to -, where checks originated. Informed by - that checks are valid. - contacted by phone, emailed this information to US bank with no call I to resolve this matter. I Called -, mgr at US bank - branch and told he spoke with someone over him. He informed me my account...

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Citibank Bank account or service account opening, closing, or management

April 9, 2017 - " Get a $400.00 bonus when you open a new Citigold or Citibank Account checking package, deposit $15000.00 of non-Citi funds within 30 days, and keep the funds there for 30 consecutive calendar days '' - Citibank website. In - Citibank widely advertised their promotional offer. They promised to pay $400.00 to the new users of Citibank account package/Citigold account package. $15.00 - deposit was required. Initial $15.00 - deposit should have been kept on account for 30 days. They promised to pay $400.00 bonus at the end of 90 days term. Link to the original offer on the...

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Bank of America Bank account or service account opening, closing, or management

April 8, 2017 - In - of -, I opened a Health Savings Account ( HSA ) with Bank of America at the following website : myhealth.bankofamerica.com At no time during the set up of this account was any information regarding fees directly presented to me. Shortly after setting up this account, I received a debit card and and two pamphlets in the mail. The first pamphlet was an agreement pertaining to the debit card. The second pamphlet was entitled " Bank of America Health Savings Account Custodial Agreement. '' On page - of this agreement is a section entitled " Article VI. Fees ''. The first sentence r...

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U.S. Bancorp Bank account or service account opening, closing, or management

April 7, 2017 - I SUBMITTED A HANDWRITTEN NOTICE US BANK - BRANCH DEMANDING TO CLOSE MY ACCOUNT. MONTHS LATER I RECEIVE DISCRIMINATORY TELEPHONE TACTICS OF DEBT COLLECTION EFFORTS IN E-CESS OF $230.00 BY A THIRD PARTY DEBT COLLECTOR. MY LETTER STATED THAT THE ACCOUNT WAS TO BE CLOSED AND REMIT THE CLOSING ACCOUNT BALANCE DUE STATEMENT TO MY PO BO- IN - OF THIS YEAR. I SINCE HAVE BEEN HARASSED AND THREATENED BY THEIR DEBT COLLECTORS DECEITFUL ACTIONS. THIS ACCOUNT IS PAID IN FULL. REFERENCE NUMBER -. CONFIRMATION NUMBER -....

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BMO Harris Bank account or service account opening, closing, or management

April 7, 2017 - During the third week of - I came across and advertisement by BMO Harris Bank to open a checking account, satisfy " 1 ) Open a new BMO Harris Everyday Checking ( R ), BMO Harris Select Checking ( R ) or BMO Harris Portfolio Checking ( R ) account between -/-/- and -/-/- in a BMO Harris Branch or by calling -. 2 ) Have at least two direct deposits of any combination of a paycheck, pension payment, Social Security payment, or other government benefits payment of $300.00 or more each electronically deposited into the account from an employer or outside agency within 90 days of o...

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 6, 2017 - In - I cosigned a loan from Wells Fargo for my wife 's college tuition. I was - - military and was given the 5.9 % rate guaranteed under the Soldiers and Sailors relief act. While on - to -, Wells Fargo put the interest rate at nearly 10 % without notifying my wife or I. The loan was on automatic payment and I only noticed the change while attempting to pay off the loan in -. Wells Fargo has received full payment of the loan and I believe, wrongfully collected interest on the loan....

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 6, 2017 - I authorized a Wells Fargo - account to be opened in my name with my previous employer. When I terminated my employment I had meant to keep the account open until the FINAL employer match was deposited. I started receiving letters stating a 'forced IRA ' was opened in my behalf. Whom authorized this? I was n't given a time limit on rolling the money into an IRA. Assuming the money was still in my original - I called Wells Fargo to get a check remitted to my current bank where I 'd opened up an IRA account for the retirement money. I was told that the - was still open, but the money wa...

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Citibank Bank account or service account opening, closing, or management

April 6, 2017 - My - report showed that there was a hard inquiry on my credit 2 days ago, which I had not authorized. I called the creditor, CBNA, and they could n't give me any information on where or who this hard inquiry came from and when. She said that I needed to call the credit rating agency, -. I called - and they said that I could n't dispute the hard inquiry and needed to call CBNA again to get a letter of deletion. How can a bank make an inquiry which adversely affects me, and then not have any information on that inquiry? It is highly angering and frustrating....

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Bank of America Bank account or service account opening, closing, or management

April 6, 2017 - Opened Business Checking account with Bank of America on or about -/-/2017. Terms stated that " Make at least $1000.00 in Qualifying Deposits ( less cash received ) into that new business checking account within sixty ( 60 ) days of account opening ''. I in fact funded the account with $3000.00 within the first 30 days from a third party bank. Given the account promotion, I should have been credited $200.00 for this account opening and funding. Bank of America sent a letter the end of -/-/2017, indicating that qualifying bonuses were not met. I have requested that Bank of America i...

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BB&T Financial Bank account or service account opening, closing, or management

April 5, 2017 - I had an account with BB & T. when I open the account I specifically told them I did not want no over draft protection. when I could n't get no where with them between them charging me for calling them to check the status of my claim, I close the account but they never did. instead they kept charging. I just call them and they told me that charge me over $600.00 fro an account that was supposed to be canceled....

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Bank of America Bank account or service account opening, closing, or management

April 5, 2017 - Hello- I tried opening up a bank account with a credit union today. However, I was told that I was denied because of information that was submitted to - and -. The information that was disclosed to them about me was that I did several fraudently transactions to try and get money. However this is not a true statement or reflection of my character ... I have NO arrests and now they are making me feel like I 'm a criminal. As I recall, back in late -/-/- I was diagnosed with -. I was in and out of the hospital. I ca n't recall any transactions that they are stating that I did. I wou...

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 5, 2017 - I am writing to complain about Wells Fargo checking account services and have decided to close my checking account ( no joking ), because Wells Fargo is the worst bank I have ever seen in providing checking account services. On -/-/2017, I received a call from a so-called Wells Fargo banker via a mobile number -, -, OR. He said that he wanted to verify some personal information with me. Being in public and without me further questioning his real identity, I declined his request and wanted to schedule another time for talking on phone. However, he said that he could not even call me e...

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Citibank Bank account or service account opening, closing, or management

April 5, 2017 - I signed up for a Citibank checking account promotion back in -/-/- for $400.00 promotional credit if you deposited $ - and kept it in for 30 days and waited another 90 for payout. It has been more than 4 months since I deposited - no payout was processed yet.I have been calling Citi bank on -/-/-, -/-/- and -/-/- I every time I was told that I have to wait 90 days to receive a bonus. Then I called on Saturday -/-/- to the Citi Bank and I at that time customer service rep opened a dispute. Two days later I received a letter stating that I did n't meet bank 's r...

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 4, 2017 - Wells Fargo switched around their monthly statements to exclude activity I do every month ( - debit transactions ) on the same day and then charged me a service fee. They are refusing to refund me the $10.00. I suspect this is widespread. They purposefully make statements on odd dates that do not coincide with calendar months and change the statement time periods to trick consumers....

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SunTrust Banks, Inc. Bank account or service account opening, closing, or management

April 4, 2017 - I was informed by - - - - I had been given a high risk status by Suntrust Bank. I have never been a customer of Suntrust Bank. I am concerned that this has been reported and is not accurate....

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Citibank Bank account or service account opening, closing, or management

April 4, 2017 - On -/-/- I responded to a flyer mailed to me by Citibank and offering me $400.00 if I would deposit minimum of $15000.00 into a new checking OR savings account and leave it for four months. You were to qualify for the $400.00 in the first 30 days, and then leave the account alone for 90 additional days to be able to retrieve your money. I did that at the - Branch in -. CA. on -/-/- and on -/-/- I should have had the $400.00 available to me to withdraw if I wanted to. It is now almost a month later, -/-/-, and no money. No $400.00. I was told I was the only o...

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Mariner Finance, LLC Bank account or service account opening, closing, or management

April 4, 2017 - By mail, I received an offer to cash a check for $2500.00. The check looks legitimate but I have no interest in dealing with a bank I never heard of, Mariner Finance. They included a phone number to call to opt out of further offers but when I call they ask for my social security number that I did not provide. I received this offer through the mail with my correct name and address. That 's what they should have asked for so I am a bit suspicious .I also do not like that they sent a check that looks like anyone could have cashed it if it was stolen out of my mailbox....

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U.S. Bancorp Bank account or service account opening, closing, or management

April 3, 2017 - I had come to a settlement with US bank and after not receiving anything in the mail/email after that, I get a collections letter from collctns agency I had money problems and my account was past due. I contacted them because I was going to do contact a credit consulting company or file bankruptcy but decided to contact them. We agreed to a settlement and thought that everything was closed because I did not receive any kid on mail or email notifying me of the situation. Then, at the beginning of this year a get a letter from an agency stating that my account was in collections for the amount o...

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USAA Savings Bank account or service account opening, closing, or management

April 3, 2017 - I, - -, had an active account with USAA, which I had for several years with no problems. Approximately around -/-/--/-/2015, I alerted USAA of fraudulent activity on my account. This was the result of me losing my bank card and it was being used in another state. I am a - veteran with memory loss which I have to write pin numbers on the back of my cards to avoid forgetting. I personally advised USAA that monies was taken out and deposited into my account fraudulently. At this time - of my children 's accounts were linked to mine. All - accounts were frozen which caused a...

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USAA Savings Bank account or service account opening, closing, or management

April 2, 2017 - USAA BANK is not an average bank, its an average insurance company, no they are above average ; meaning they -, liars, sinners, and work closely with all the - of theivery, I am building a huge case against them, i have several letters from regulators agreeing with my finding after USAA BANK Was investigated. They can not be trusted, they buy their BBB credit rating and no doubt pay for their positive feedback cause I never met ONE PERSON who has not had same issues as me, they are disgusting and I refuse to let go of what they did to me, I hate them. After being robbed of all personal b...

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Citibank Bank account or service account opening, closing, or management

April 2, 2017 - Citibank has removed and stopped reporting my primary credit card to - without my consent and is REFUSING to re-report the account ( to - ) despite my repeated attempts to have this done. This has resulted in my credit score being reduced to a score from well over - down to - and has the potential for future credit applications being denied....

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 2, 2017 - I received Wells Fargo Credit Card without my consent/request couple of years ago. I have taken this complaint to wells fargo bank location in Maryalnd, but they did not accept the complaint, and I ended up having the card. Now until recently when I read about Wells Fargo fraud complaint I realized that this is about the same incident happened with me and I should report this....

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 1, 2017 - After having a checking and joint checking account with Wells Fargo for more than 23 years I received a letter from Wells Fargo in - of this year advising me that after reviewing the account relationship they had decided to close my accounts. No reason was given and no one could give me any reason for this arbitrary decision. I am in my mid sixties and have not had any bounced checks or anything negative. I also have a very good credit report. This unilateral and arbitrary decision has harmed me and turned my life upside down. I 've had to stop automatic payments, deposits, etc etc. I think...

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USAA Savings Bank account or service account opening, closing, or management

April 1, 2017 - USAA Bank, clearly advertises that family members of veterans may obtain checking accounts with them. That is only partially true. In there national commercial they clearly state that siblings of veterans may obtain an account. When you call USAA Bank, a sibling is not allowed to obtain an account....

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Cathay Bank Bank account or service account opening, closing, or management

April 1, 2017 - I opened a Cathay Bank employee account when I joined the bank in -, but did n't close out the account when I left the bank in -. I have recurring loan payments drawn from this account every month. Recently I found that the there was a charge of monthly management fee of $15.00, an ACH debit was returned and an NSF fee of $25.00 was charged also. All of these showed up in my account without any notification from the bank up to this point by mail or email, and the bank policy explicitly states that employee account would n't yield any maintenance fee. I did n't receive follow-up instr...

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BB&T Financial Bank account or service account opening, closing, or management

March 31, 2017 - I use BB & T for a supplemental checking account. The auto deposits from multiple companies I wrote insurance products for caused me keep the account open. I have about - transactions on the account per month. An annual review and reconciliation of the account works for me. When I infrequently looked at my statements I would note - charges for $7.00 per month. These charges are for interfacing with - software. However I do not need or use - to keep up with the minimal accounting requirements of this account. Everytime I noted the charges I would go to a branch to complain and the...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 31, 2017 - Wells Fargo Bank offered a $250.00 bonus to those who open a checking account with them and make 10 debits on it within 60 days. Three members of my family took advantage of that offer and the other two have successfully completed the debits and received their bonuses, but they singled me out for different treatment and froze my account without telling me. My debit card never worked and they told me I needed a new one but that one did n't work either. No one told me the real reason, and the 60 days is rapidly passing without my being able to fulfill my debits. Every time I ask what the probl...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 31, 2017 - For two months, Wells Fargo has been taking money from my account to cover the overdraft of someone else 's account. This last time they took all of my paycheck to the point of me losing my job because I could not fix my vehicle. Lost my vehicle because I could not work. Have no food due to no job and vehicle so no money. I am sick and tired of this. The account they used my money to cover has a guaranteed deposit the - of every month which would make it positive again. Corporate office of Wells Fargo refuses to replace the money because it is their right of write-off policy. They say it is...

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U.S. Bancorp Bank account or service account opening, closing, or management

March 30, 2017 - -/-/- Dear Sir or Madam : This dispute regards a US Bank " Easy Checking account '' -, opened at the -, -, WA - branch. In essence, I asked for and opened a simple checking account with US Bank with $25.00. Not known to me, this account also contained a $6000.00 Line of Credit, a Visa Card, and a monthly fee. Despite - activity on the account from inception through today, my credit is in tatters and US Bank will do nothing to help. ( See attached US Bank letters ). What happened : I opened the checking account -/-/- to handle the proceeds of a real estate transa...

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Regions Financial Corporation Bank account or service account opening, closing, or management

March 30, 2017 - I was improperly charged overdraft fees $36.00 on my bank checking account on -/-/2017....

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U.S. Bancorp Bank account or service account opening, closing, or management

March 29, 2017 - Hello, US Bank has charged me 7 Overdraft fees that are due to a bank error. I had a pending transaction that dropped off and never cleared my account. During the time that the charge was pending and now, US Bank has charged me seven overdraft fees due to a pending charge that NEVER hit my account. This is a violation of my terms and conditions along with the funds availably act. US Bank can NOT charge me a fee for being " overdrawn '' if the charge never hit my account. After speaking with the rep, she told me I would need to call back later since all the managers were in a meeting ... She th...

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U.S. Bancorp Bank account or service account opening, closing, or management

March 29, 2017 - elan financial made an unauthorized credit inquiry to my - credit file...

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U.S. Bancorp Bank account or service account opening, closing, or management

March 29, 2017 - US BANK made an unauthorized credit inquiry to my - credit file...

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U.S. Bancorp Bank account or service account opening, closing, or management

March 29, 2017 - I had a checking and savings account with US Bank from around -/-/- until -/-/- or -/-/- ( not sure on the dates ). Around that time I was purchasing some items, - of these items were $.00 cents each, and received overdraft charges for these items, I was aware that US Bank was capable of forgiving Overdraft fees in discretionary instances and asked them if they could do so. They told me that they would not reverse the overdraft charges to which I asked them to close my account and told them I would not be banking with them any longer. I have since not received one letter, p...

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Bank of America Bank account or service account opening, closing, or management

March 29, 2017 - I had a loan through a bank that was discharged and cancelled and I paid taxes on the amount as income. However they are still reporting the charged off amount on my credit report as a - dollar balance on my charge off when the debt was cancelled and not owed anymore....

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Bank of the West Bank account or service account opening, closing, or management

March 29, 2017 - I received a letter from the Bank of the West where I have a checking account in which I typically retain a significant balance that I am going to be automatically charged a monthly " Paper Statement Fee '' of $3.00 unless I elect to receive Online only statements. I have had this account for decades and I object to being 'coerced ' into doing business online....

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Synchrony Financial Bank account or service account opening, closing, or management

March 29, 2017 - I was approved for Synchrony Bank Credit Card through -, and i purchased some furniture items from - on -/-/-, to be delivered in -/-/-, and called them on -/-/- to cancel items worth $480.00 way before delivery. Fast forward to -/-/-, I made two payments in the amount of $65.00 and $160.00 and am trying to payoff my final bill and had to call Synchrony Bank. They told me I am responsible for $1000.00. They told me I had to go into - store to settle this, so I went to the store and spoke to the Supervisor. After numerous attempts she and I made to Synchrony...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 29, 2017 - I recently visited my Safe Deposit box looking for the title to a car I was selling. I found - old Cds ( 1993 - ) that I had forgotten about. I tried to cash them out at the bank ( now Wells Fargo ) and was told that they had no record of the CDs. I contacted Wells Fargo and was eventually told that they have no record and I was out of luck. I contacted the MN attorney Generals office. They went back and forth with correspondence on my behalf with the bank. As of -/-/- Wells Fargo told me and the Attorney General the same thing that they had no record and even though the CDs are n't...

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Citibank Bank account or service account opening, closing, or management

March 29, 2017 - Hello - I opened a new Citi bank account. The account has a promotional offer attached. I believe I satisfied the terms of the promotional offer, but Citi does not wish to honor the promotional offer. In direct correspondence to me from Citi -/-/2016 Citi says : - " The terms and conditions of Promotion - are as follows : 1. Open a new Regular Checking account in the Citigold or the Citibank account package by -/-/2016. 2. Within 30 days after account opening, make a minimum deposit of $15000.00 or more into your new Checking or new or existing Savings Plus account. 3. A minimu...

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Bank of America Bank account or service account opening, closing, or management

March 28, 2017 - I received from the Bank of America a - card that I did not ask for and did not want. Went to the Bank office here in - Ca. where I asked for an explanation and what I got was insistence that I should keep the card regardless if I wanted it or not. The argument lasted over half houer because the - put me on the phone talking to someone that also insisted that I keep the card, I was getting very aggravated when finally he had the nerve to ask me if I had other accounts with other banks, I responded that it was none of his business....

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Citibank Bank account or service account opening, closing, or management

March 28, 2017 - Got screwed by Citibank on the $400.00 bonus Checking account promotion. It was been almost 5 months since I opened the promotional account but I 've not received my $400.00 bonus. I have contacted them many times and even though they insisted multiple times on the phone that i was eligible for the bonus and had met all the terms/requirements. The one supervisor I spoke to told me it was be credited on -/-/2017 but now it 's -/-/- and I still have n't see the bonus credited. They filed an investigation/dispute on my case to research on why I did n't get the promotional bonus. Why wo...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 26, 2017 - Wells Fargo closed my checking account. They did not give me a reason why. At this point, I am only interested in when they will be returning my $500.00. They have had the money frozen for over two weeks and the account is now closed with a - balance....

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Bank of America Bank account or service account opening, closing, or management

March 26, 2017 - I am being charged a debt for a company that I have never had a bank account with. I was contacted on -/-/2017 in regards to paying the debt. I asked for verification regarding this debt because the only two banking institutions I have ever had were - and - ( located in -, GA ). I was told by a friendly rep that a dispute claim would be opened and I would receive a call from the agent assigned to my case. It never happened. Under the Fair Credit Reporting Act, I have the right as a consumer to dispute inaccurate information and you must comply and support this inalienable right!...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 25, 2017 - I was a wells Fargo customer for several years but my free checking account was never used, a teller pursuaded me to open one to save check cashing fees. One day after several months of no activity w/ my account I went inside to deposit a $1000.00 check, I was told there was a problem w/ my account & was directed to an account manager, this guy was a complete -, before anything was explained to me he was treating me like a comin thug very disrespectful, I started losing my patience with this - then he blurted out loudly that my account is frozen due to being overdrawn, he said I will g...

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Bank of America Bank account or service account opening, closing, or management

March 24, 2017 - I had an account with Bank of America. I had applied for a job on - like I always did and they were legit jobs that I actually worked. I applied for a - job online and recieved a check that was said to be my advanced pay for the job I was going to start. To make a long story short I deposited the check in my account not knowing that it was a counterfeit check so instead of Bank of America notifying me they closed my account and put fraud on -. I had no idea the check was fake because it looked real had the water mark on the check and all. I 'm trying to get the issue resolved due to t...

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Citibank Bank account or service account opening, closing, or management

March 24, 2017 - Signed up for a $400.00 checking account signon bonus in -/-/-. As of -/-/- I have yet to see the bonus credited. From day 1 I should have realized banking with Citibank was a mistake as they took forever to put in my initial deposit which was in the online application, but somehow overlooked. A trip to the branch could n't even get the initial deposit completed and I had to personally call their - number to get it done. Citibank also had very poor handling of new accounts created online and never sent out any confirmation of account opening. Now come -/-/- and I 've been p...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 24, 2017 - I have a mortgage account with Wells Fargo Bank. I had a overage in my escrow account which they sent me a check for. I do not have any other accounts with Wells Fargo Bank. I went into a branch to cash the check and was told I did not have an account with the bank and would need to pay a $16.00 fee to cash the check which was made out to me and my wife drawn on Wells Fargo Bank. The branch manager got involved when I asked why a fee when I have an account and she told me the mortgage account did not count as an account for cashing a check. She suggested I could deposit it into my mortgage a...

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Citibank Bank account or service account opening, closing, or management

March 24, 2017 - I would like to file a formal complaint with your office regarding extremely poor customer service I have received from your customer service department of Citi Priority. As well as your executive response unit with -, who has not returned numerous calls and emails left at his office. - I have been a loyal citibank client since 2007. I currently am a Citi Priority account holder, and have received extremely poor, horrible customer service regarding overdraft fees charged to my account. I am currently residing abroad in -, and travel back and fourth to - frequently. I was recently ...

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First National Bank of Pennsylvania Bank account or service account opening, closing, or management

March 24, 2017 - i was a - Customer. - was recently acquired by First National Bank ( PA ). I was just informed by FNB that I will not be able to access any of my prior banking records online from -. I never received notice that this is the case and find it hard to believe that FNB can aquire a bank and then purge all of the customers past history under the old bank....

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Bank of America Bank account or service account opening, closing, or management

March 24, 2017 - Bank of America sent me a notice via US mail and in my account that if I opened up a qualifying checking account and set up and received a qualifying direct deposit totaling $4000.00 or more within the first 90 days of opening the account by -/-/2017, I would receive a $300.00 Checking Account bonus. The details go further to state, " If you meet all the Requirements to Receive the $300.00 Checking Account bonus, we will attempt to deposit the earned bonus directly into your new personal checking account within sixty ( 60 ) days of meeting the qualifications for the earned bonus. New p...

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U.S. Bancorp Bank account or service account opening, closing, or management

March 23, 2017 - I had US Bank for approx. 30 yrs but I wanted to change banks for several reasons but then somebody got ahold of my debit card and purchased an it from - it was not me so I did a fraud charge they returned the money and I closed my account they tried to talk me out of it but I did anyway Then six months I get a statement I had $370.00 in there that is the amount of the fraud charge so I go down there they reopened my account without my approval I told them I didnt want to owe them or them to owe me again they tried to get me to stay with there bank I talked to the manager and the assissta...

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Bank of America Bank account or service account opening, closing, or management

March 23, 2017 - Opened a bank account with Bank of America via an online public offer of $200.00 bonus for depositing $1000.00 of new funds into the account within 60 days. I opened the account online through the public link, and met the deposit requirements within a week of the account opening. I 've now only received $100.00 of the advertised $200.00 bonus. BofA is now citing me other terms and conditions not present at the time of the application, as well as alleged emails requiring customers to pick their preferred offer and associated terms. These emails were never received. The offer is publicly...

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Regions Financial Corporation Bank account or service account opening, closing, or management

March 23, 2017 - Regions Bank refuses to confirm the date I can expect to receive the - they " - '' confirmed that I qualified for after being asked numerous times to do so. If I have indeed met all the terms, then it should be easy to see on their end when I can expect to receive the bonus....

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BB&T Financial Bank account or service account opening, closing, or management

March 23, 2017 - I believe that Executives and Branch representatives at Branch Bank and Trust - - - misled me into opening business accounts with account service fee structure.that they then immediately changed in order to charge more fees. Account executives knew the changes were occurring at the end of 2016 but did not properly notify account holders. Statement " notices '' were inadequate considering most customers do not access statements in online banking web sites and instead look at screen transactions. Proper disclosures were NOT made for online customers and I believe the bank is guilty of v...

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Citibank Bank account or service account opening, closing, or management

March 23, 2017 - I opened a checking account with CitiBank on -/-/- in response to a promotion that I had received. The promotion said I could earn $400.00 by depositing $15000.00 and maintaining that balance for 30 days and keeping the account open for 90 days. I decided to close the account on -/-/- ( 99 days after opening it ). I called Citibank to close the account and confirmed that I had met the requirements to receive the promotion. When I received the close-out check, it did not include the $400.00 promotion. I contacted Citibank which told me that I had met the requirements and...

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