Review and analysis of over 23 Vehicle Lease complaints against DriveTime
DriveTime consumers have reported over 23 official complaints related to Vehicle lease. Out of the 23 consumer complaints against DriveTime, 9% were disputed by the consumer (i.e. the consumer was not happy with how DriveTime responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against DriveTime resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
DriveTime Consumer Loan problems when you are unable to pay February 20, 2017 - I purchased a car from DriveTime now - in -/-/-. The car history that was giving to me showed no history of the car being in any accidents prior to me leasing the car. In -/-/-, -/-/- and -/-/- I lost my job and was searching for work. I stayed in contact with DriveTime of my situation and they helped me to get my payments deferred payments to the end of my loan. In -/-/- and -/-/- I fell on hard times as well and contacted DriveTime now - of the situation I was having with making my car payments. They once again were able to get my payments deferred to the ... |
DriveTime Consumer Loan taking out the loan or lease May 28, 2016 - Prior to getting Pontiac G6 on -/-/- from Drive Time, my husband - -, had a Hyundai Accent also from Drive Time that broke down at - miles bought at only - miles which wound up being an unsafe car that we had to trade in for a different 'quality vehicle '. Unfortunately through Drive Time 's - program the car 's minimum miles already on all the qualified cars started at - plus. We liked the Pontiac G6 the best but the check engine light was on and we were told by the Sales person that it had been inspected but they had forgotten to reset it. We were reassured by her... |
DriveTime Consumer Loan problems when you are unable to pay January 14, 2016 - I leased a car from drive time in - of 2014, and I never missed a payment. I have it automatically taken out of my checking acct. We 'll on - - they only taken - dollars out when they should have taken - ... They stated that since my acct was old that they system kicks the acct number out ... I then called them backed and gave them my cc number and my debit card number when I spoke to an rep he stated that it did n't go through, but that 's a lie because money was on -. They repo my car and now I 'm paying over - dollars extra which to me not right they should make for the... |
DriveTime Consumer loan taking out the loan or lease November 8, 2015 - As a - of DriveTime for 5 years. I took my daughter to the - location. This was her first time car buying experience. I was with the company when they rolled out the - anytime lease program. I thought this would be ideal for her in the event she fell on hard times and could n't continue to maintain the payments. The saleswomen - ( Who was Wonderful to work with ) located a vehicle on another DT lot that was listed in THEIR inventory as a Starter car ''. The downpayment was $1000.00, but you can put down a minium of - and pay the - in - bi-weekly payments of $50.00. Th... |
DriveTime Consumer loan problems when you are unable to pay October 28, 2015 - I have been a customer with Drive Time car company since -/-/2014. I have made my payment faithfully every two weeks. We just moved and are struggling to find a job but I have been taking my child support to pay the payments. In my lease as you will see it has a late payment clause for after 10 days late they will charge - ( see image ). My payment was 4 days late and they repo'ed my car, leaving me with a - price tag to get it back. When I called to ask about the lease agreement clause, they said 1 day late is late and they can repo my car. So what is the 10 days about then? I was adv... |
DriveTime Consumer loan shopping for a loan or lease September 17, 2015 - On - - -, I went to drivetime.com and applied for financing, which they said I was approved for. When I went in the dealership, the manager told me that I was n't qualified for what the website said I was and if I wanted that vehicle I would have to put almost - down. So they had me try their no hassle lease program. I put down close to - for this program and they gave me a - ford fusion. At first glance the car was great, after test driving it you car hear something was wrong with the tires. When I brought it to the salesman attention he said the previous owner drove it hard... |
DriveTime Consumer loan problems when you are unable to pay September 12, 2015 - I believe I was initially overcharged for my vehicle, it has since been repossessed because I lost my job & could no longer afford the payments.. The vehicle in question is a - ... At the time I signed the contract on the vehicle I was desperate & really needed transportation for work, school & to take my kids to & from school ... I really believe the cost of the vehicle was over priced at $8000.00 with interest the total came to $12000.00 approximately.. The value of this car at that time I bought it was no more than $1300.00, current value approximately $1000.00 Since the vehicle ... |
DriveTime Consumer loan taking out the loan or lease August 26, 2015 - On -/-/2015 I purchased a vehicle from drivetime. I did not have a lot of credit of which there was an old - bill in my credit report that was not paid due to a divorce. There was also hospital bills that I had been paying on. I did supply them with - rental companies that I had rented from and never paid a late charge. At that time I needed a vehicle and I feel as if they took advantage of me. After time to reflect on the transaction the following is a huge concern. 1- Car is only worth $5000.00 in good condition and they sold it to me for $9900.00. That is in excess or 75 % i... |
DriveTime Consumer loan managing the loan or lease July 29, 2015 - Drivetime access the wrong applicant 's personal information resulting in my car being towed for nonpayment, reported inaccurate information, treatment me rudely, lied, and failed to investigate issue and find a resolution to the problem. After contacting DT and speaking directly with several managers and customer service agents I was told to pay the tow fee to retrieve my car ( although it was a company error ). This disagreement lasted for a few days management finally agreed they would return my car and promised to compensate me by crediting my account for the next payment ( which they quic... |
DriveTime Consumer loan problems when you are unable to pay June 23, 2015 - DRIVE TIME, INC leasedMANAGER - - -, - -, -MAIN ADMINISTRATIONFOR LEASING DEPARTMENTLEASED CARS ARE A LEMON-.- REFUND WANTED BACK ... |
DriveTime Consumer loan shopping for a loan or lease May 21, 2015 - I bougth a car from Drivetime on -. Drivetime was reporting to the credit bereaus faithfully until summer of -. The automobile I have from them already have - miles so I decide to trade the car for a better one. I visit Toyota Delearship on - - on - - and when they pull my credit quest what Drivetime stop reporting to the credit bereaus. The manager from the delearship told me that unfortunally they can not extend any credit at that time becuase no credit history. I make a report to you ... [ Case number : - ) I was promise by Drivetime that this situation will be resol... |
DriveTime Consumer loan taking out the loan or lease April 3, 2015 - On - - i purchased a leased suv from -. After going over contract discovered down payment amounts i never agreed to within - mins i asked for refund but was refused. After looking at numerous vehicles from - different stores i finally decided on a -. By - the following day i was broke down on the roadside after working a - hr shift.Called to get help and was told i had to pay to get car towed. After confronting manager i asked gor refind again still within my - hrs and the store manager refused .After i threatened to call news station i was put into -. And you gue... |