Review and analysis of over 108 Vehicle Lease complaints against American Honda Finance Corporation
American Honda Finance Corporation consumers have reported over 108 official complaints related to Vehicle lease. Out of the 108 consumer complaints against American Honda Finance Corporation, 32% were disputed by the consumer (i.e. the consumer was not happy with how American Honda Finance Corporation responded to their complaint) and 99% were processed in a timely manner. 6% of consumer complaints against American Honda Finance Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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American Honda Finance Corporation Consumer Loan managing the loan or lease June 9, 2016 - I have been an Acura car owner for several years, never once missing a payment, until I tried to sign up for Acura Financial Service 's auto payment on their website in -/-/-. Apparently my autopay request did n't go through, even though I saw the confirmation on the website saying everything was complete. 30 days went past and a payment apparently did n't go through, and I never once heard from Acura saying there was an issue ( they claim they did n't have my phone number, even though Acura called me several times regarding another matter ). I finally realized from my bank statement that... |
American Honda Finance Corporation Consumer Loan problems when you are unable to pay June 8, 2016 - I fell behind on my monthly lease payments. My vehicle was taken by the bank. I called to reinstate and was told that I did not have that option because my payment history was not good. I was told that I would be obligated to pay $36000.00 by -/-/16 in order to get my vehicle back. I inquired whether or not I could pay the cost of the remaining months on my lease rather than the entire cost of the car. I was told that paying the remaining payments under my lease term was not an option. I must pay the $36000.00. My credit report only indicates that I am obligated to pay the balance... |
American Honda Finance Corporation Consumer Loan managing the loan or lease June 1, 2016 - Auto lease matured in - - and I extended for 6 months. Since the inception of the auto lease, I had automatic deductions made by Acura Financing with no problems. In - -, I extended the lease for another 6 months. In - -, I noticed that Acura Financing did not take out the payment for - -, - and I contacted them on - -, - and they told me I had to sign an extension form and fax and auto payment would resume, which I did. I manually paid - payment on - -, -. Yesterday, I received a call from Acura Financing that - and - payments were not mad... |
American Honda Finance Corporation Consumer Loan taking out the loan or lease May 17, 2016 - I guaranteed a company auto lease in - with -, the lease was for - months and ended in - -. I made most payments on this lease because the company was not financially able to make them. In - - - wrote me stating that a payment was due and I should remit it to them. I called - stated that the lease has ended and that I no longer was associated with the firm, the response was that they extended the lease without informing me and that as long as the lease number did not change I was responsible. I stated that I did not authorize this extension and would not be responsib... |
American Honda Finance Corporation Consumer Loan shopping for a loan or lease April 30, 2016 - We received a letter from Honda that said they would waive up to 3 remaining lease payments if we lease a new Honda. In - 2016, my daughter and I went to the Honda dealership and worked through finding an AWD CRV to lease, which took time. The dealership was able to get a AWD CRV -/-/2016 and we leased the new vehicle. So, we returned the leased vehicle ( Civic ) to the dealership with my letter ( attached ) on the same day we leased the new vehicle. Everything went well with the return except they did not honor the waiver of the last 3 payments, Honda only waived two payments. When I cal... |
American Honda Finance Corporation Consumer Loan managing the loan or lease April 23, 2016 - On or about - 2013, I completed my payments to American Honda Financial ( AMF ) account -. I delivered the car per received instructions to a - dealer located in the city of - -, California. At that time the vehicle was inspected and I was release of all obligations under this contract. A couple of weeks later, the American Honda Financial contacted me requesting information about the whereabouts of the car. I disclosed the information and they were unable to locate the vehicle for days. When the vehicle was finally located, AHF requested a payment of $5200.00. Since then I ha... |
American Honda Finance Corporation Consumer Loan managing the loan or lease April 17, 2016 - I leased a new Acura -/-/2015 and turned in my previous Acura based on their assurance that my last two payments would be forgiven as I had moved to a new lease. Months later I was harassed repeatedly by Acura Finance representatives who informed me that I had failed to make these payments, despite the fact that had I never missed a payment while in possession of the car. Despite speaking to - separate people and explaining the situation, they made no effort to resolve the issue and kept calling me to demand their money. After weeks of this harassment I noticed that negative information... |
American Honda Finance Corporation Consumer Loan managing the loan or lease April 6, 2016 - Quite simply, I authorized a transaction to Honda Financial Services for my monthly payment in a timely fashion. I posted this payment on - -, 2016 and it cleared my bank ( - ) on - -. My payments are due on the of each month. 5 days later, Honda Financial posted another transaction of - to my checking account without authorization. They claim it to be a " glitch '' but they do not realize that this - over drafted my account. It 's not about the fee! They have denied me access to my own funds through an unauthorized transaction, however long that may be for. This is clearl... |
American Honda Finance Corporation Consumer Loan managing the loan or lease January 26, 2016 - My mother died in - - and at the time of her death was leasing a car from Honda Financial Services, with whom her account was in good standing ( i.e., she had made all lease payments on time and in full ). Upon her death, we voluntarily surrendered her car to Honda Financial Services in pristine condition, provided Honda with a copy of my mother 's death certificate, and proactively inquired as to what balance was owed on her lease. In response, Honda first sent a confusing letter in - - that insinuated ( a ) that they had repossessed the vehicle ( when in fact it was voluntarily r... |
American Honda Finance Corporation Consumer Loan taking out the loan or lease January 13, 2016 - I leased a - - - VIN # - on -/-/- from - - in -, MD. The car was new with - miles on odometer ; presently - miles. After all leasing paperwork was completed to lease this car ; the salesman INFORMED ME AIR BAGS ARE NOT WORKING AND I WOULD HAVE TO BRING CAR BACK TO MAKE THEM OPERABLE. He said he had to KEEP all of my leasing papers ; no paperwork for me at all! Everyone at dealership was aware of airbag problem but me. To make it worse, the car has had problems since I have had it. This car would not even pass inspection so why was it on the lot for sale? I ... |
American Honda Finance Corporation Consumer Loan shopping for a loan or lease January 12, 2016 - Honda advertises no money down lease on new Civic for $ -/mo.. In very fine print, they show hundreds, if not - of dollars of upfront costs to do this lease. The no money down offer is misleading if not fraudulent. ... |
American Honda Finance Corporation Consumer Loan managing the loan or lease January 8, 2016 - On -/-/-, I entered into a 36 month lease for a Acura MD- at $500.00 per month. Included in the lease was the Ohio sales tax of $1200.00, which was amortized over the life of the lease in the $500.00 payment. On -/-/- I extended the lease - months, and was required to make an up front payment of $190.00 for the Ohio sales tax on the extension. As the $1200.00 sales tax was amortized over the original lease term, my payment should have been reduced by the portion of the $500.00 going to pay off that obligation, that amount would be approximately $36.00 per month. Whe... |
American Honda Finance Corporation Consumer Loan managing the loan or lease January 7, 2016 - I had a loan with Honda Financial Services since -. I paid timely and was never late. I paid this loan in full in - of -. This vehicle was purchased with proceeds from the - - - -. So my obligation to Honda Financial Services ( HFS ) ended and the debt was completely liquidated at that time. I have documents to support this. After that fact, HFS paid an amount for vehicle taxes of approximately $690.00 and sent me a bill. I did not agree that I owed that money to the taxing authority and liquidating that tax debt could undermine my ability to get it corrected by the tax... |
American Honda Finance Corporation Consumer Loan problems when you are unable to pay January 5, 2016 - the lease with american honda finance was discharged by chapter - on - and they were reporting to - correctly theu - but on - they removed the chapter - discharge and started reporting current late or missed payments, i have disputed with - but they only answer that american honda finance claims that they are reporting correctly and only america honda can make the change no matter what documents i provide such as the chapter - discharge of american finance. i have sent letters to american honda and they never respond. i am in the process of purchasing a home and this is... |
American Honda Finance Corporation Consumer Loan managing the loan or lease December 23, 2015 - I called Honda - on -, spoke with a lady named -, requested the full payoff amount for my lease/loan. I was given the same amount that appears on my online statement. I paid $22000.00 in full immediately following the call checked on - and the assessed - in tax fees. When you call for a payoff that is the amount you owe, should be nothing more. This is unbelievable practices by Honda. From my understanding taxes are included in the lease payment, so where did this come from and how can these dealerships/finance companies continue to do this to the consumer. Secondly, we moved ... |
American Honda Finance Corporation Consumer Loan managing the loan or lease managing the loan or lease November 16, 2015 - They sent me a bill for excess miles on a lease. According to my agreement of the new lease with -, they were supposed to not charge me for the excess miles. The leasing company was taking care of this. Unfortunately, - never forgave the excess miles charge and I paid it, as I did n't want it on my credit report. Apparently, it went to my credit report anyways. ... |
American Honda Finance Corporation Consumer Loan problems when you are unable to pay problems when you are unable to pay November 8, 2015 - I have an account with Honda Financial that is not reporting correct to the credit bureaus. It was a lease I paid it off in full I was only late - payments They reported multiple late pays and I have contacted them over and over to resolve. I have also tried to dispute it through the credit bureaus but it was not fixed. ... |
American Honda Finance Corporation Consumer loan taking out the loan or lease September 21, 2015 - In - I put a significant down payment on an Acura - form - - in Virginia -, with some financing help through Acura Finance Corp. Now American Honda Finance Corp - I made my monthly payments to American Honda Finance Corp. for approximately 2 years before I was offered a lower interest rate on the loan from - Bank in - VA. In - - - Bank took over the loan and I began to make monthly payments to - Bank up to - - - when I made a significant payment to purchase the car outright, yet never was given the title to the car. Since that time my wife and I hav... |
American Honda Finance Corporation Consumer loan managing the loan or lease July 18, 2015 - I co-signed an auto lease four years ago. I just checked my credit report and the leasing company has included the lease holder 's credit history for this account on my credit report. When I contacted the lease company, I was told that a co-signor is a joint applicant with their company. I never received any notifications through mail or phone call stating that the primary lease holder was late on payments ( - times, 30 days late ). The lease company did n't have my address and phone number on file but are holding me accountable on my credit report. I did n't have the opportunity to make th... |
American Honda Finance Corporation Consumer loan shopping for a loan or lease July 18, 2015 - I have signed - different car lease contracts and - purchase loan since - 2011 with Honda Financial Services through - different car dealers in -, Georgia ( - - Honda, - Honda and - - ). In all of these cases, the experience of dealing with the financial manager was extremely stressful and I truly believe that the - contracts I signed were outrageously overpriced ( over $300.00 per month ). Due to my lack of knowledge in the financial aspect and the urge of my family to have means of transport in this complicated city I was left with no option but to sign the... |
American Honda Finance Corporation Consumer loan problems when you are unable to pay June 13, 2015 - On -/-/- our daughter turned in her leased - to - - & leased another -. She was over her mile yet the dealer never mentioned it to her. the next thing we know, we get a notice from - that both my daughter & my wife ( who co-signed ) were put in for a charge off. We did n't even know we owed them money they never made any attempt prior to this to collect that debt. My wife took out a loan & paid the $4500.00 to -. We just found out thatthat charge off is still showing up on my wife 's credit report stating the $4500.00 has not been paid. I sent a letter to the Preside... |
American Honda Finance Corporation Consumer loan managing the loan or lease March 25, 2015 - I purchased a new vehicle which included a payoff of my old car. The car dealership mailed out the payoff to my finance company on -. The finance company received the check, applied it to my account and then reversed the credit and returned the check to the car dealership. ( The finance company has yet to provide a reason why ) The dealership mailed another check on -/-/15 the check was received and has since cleared the bank. I have called the finance company several times. I have given them the tracking number and check number of the check. Nothing has been done, I am still receivin... |