American Honda Finance Corporation Consumer Loan department,
Vehicle lease Managing the loan or lease New Jersey
Quite simply, I authorized a transaction to Honda Financial Services for my monthly payment in a timely fashion. I posted this payment on - -, 2016 and it cleared my bank ( - ) on - -. My payments are due on the of each month. 5 days later, Honda Financial posted another transaction of - to my checking account without authorization. They claim it to be a " glitch '' but they do not realize that this - over drafted my account. It 's not about the fee! They have denied me access to my own funds through an unauthorized transaction, however long that may be for. This is clearly a violation of my lease agreement. I have paid on time, every month. Doing business with an institution like this ( who violates their lease agreements ), is not in my best interest as a consumer. I wish for any action to be taken to terminate this lease as I do not wish for Honda benefit from hard working, bill paying American citizens.
American Honda Finance Corporation customer in New Jersey
Apr 06, 2016
* Source: CFPB Complaint Database
American Honda Finance Corporation response to complaint:
Closed with explanation
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