American Honda Finance Corporation Consumer Loan Complaint

Vehicle lease Problems when you are unable to pay

American Honda Finance Corporation Consumer loan department,

Vehicle lease Problems when you are unable to pay New York

On -/-/- our daughter turned in her leased - to - - & leased another -. She was over her mile yet the dealer never mentioned it to her. the next thing we know, we get a notice from - that both my daughter & my wife ( who co-signed ) were put in for a charge off. We did n't even know we owed them money they never made any attempt prior to this to collect that debt. My wife took out a loan & paid the $4500.00 to -. We just found out thatthat charge off is still showing up on my wife 's credit report stating the $4500.00 has not been paid. I sent a letter to the President of - regarding this matter but never heard from him. A credit mgr told us this may be revenge as the charge off is off my daughters report but not ours. - did this to me as well, a few years back the repossessed my -/-/- - -. My business went down & I found myself in a very bad place & I understood this. I got a letter from them stating I owed them $6000.00 for the


off by - without making any effort to give me a chance to pay it off. I advised the collection agency I will pay the full amount once the charge off was removed. I was told they could n't do that, I advised them there was no upside to me paying the debt as 1 - I had no car ... 2 ) it was a bad report on my credit & 3 ) I would be out the $6000.00. I also advised them that the repo guys in pulling out of my driveway very fast because I was out walking my dog bottomed out & damaged the left front bumper which was n't repaired. This would have had an effect on the sale price. I did n't feel I should have to pay for that as well. I understood & was n't angry about the repo. However at - on a snowing Saturday morning - guys are running around my neighborhood Yelling repossession over & over again as I asked if I could just get my stuff out. I had to travel - hrs round trip to get my stuff That is when I saw how bad the bumper was & that it was n't repaired. The bottom line is Honda Finance puts a charge off on your credit even though they did n't attempt to collect the debt -. I complained to both - & my Senators, crongress women & state representatives & have not even receive an acknowledgement form them.

American Honda Finance Corporation customer in New York
Jun 13, 2015

* Source: CFPB Complaint Database

American Honda Finance Corporation response to complaint:
Closed with explanation

Consumer disputes how American Honda Finance Corporation handled their complaint

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