American Honda Finance Corporation Consumer Loan Complaint

Vehicle lease Managing the loan or lease

American Honda Finance Corporation Consumer Loan department,

Vehicle lease Managing the loan or lease Virginia

I had a loan with Honda Financial Services since -. I paid timely and was never late. I paid this loan in full in - of -. This vehicle was purchased with proceeds from the - - - -. So my obligation to Honda Financial Services ( HFS ) ended and the debt was completely liquidated at that time. I have documents to support this. After that fact, HFS paid an amount for vehicle taxes of approximately $690.00 and sent me a bill. I did not agree that I owed that money to the taxing authority and liquidating that tax debt could undermine my ability to get it corrected by the taxing authority. I believe the tax was calculated incorrectly. Nevertheless I paid HFS but not after they reported me as being 30 days late on the account : an account that was paid in full. I never gave them permission to reopen the credit, nor to pay these fees on my behalf after they


reopened '' the credit, on a non-revolving account without my consent and without lawful authority. I sent a letter with return receipt requested with supporting documentation. The matter was removed from my credit at that time. It has since reappeared, so I asked that it be removed. Now Honda claims it is legitimate! This is a blatant violation of not responding timely ( within 30 days ), removing the item and - causing its reappearance. Moreover, it is not a legitimate debt. I paid that loan in full in - of -. How can I possibly have been 30 day delinquent in - -. Please help me regain my good credit. Please guide me in any further recourse I may have against Honda.

American Honda Finance Corporation customer in Virginia
Jan 07, 2016

* Source: CFPB Complaint Database

American Honda Finance Corporation response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3American Honda Finance CorporationComplaint HistoryComplaints4/20128/20129/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201510/201511/201512/20151/20162/20163/20164/20165/20166/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3American Honda Finance CorporationManaging the loan or lease1.3%78.9%6.6%13.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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