American Honda Finance Corporation Consumer Loan Complaint

Vehicle lease Managing the loan or lease

American Honda Finance Corporation Consumer Loan department,

Vehicle lease Managing the loan or lease California

On or about - 2013, I completed my payments to American Honda Financial ( AMF ) account -. I delivered the car per received instructions to a - dealer located in the city of - -, California. At that time the vehicle was inspected and I was release of all obligations under this contract. A couple of weeks later, the American Honda Financial contacted me requesting information about the whereabouts of the car. I disclosed the information and they were unable to locate the vehicle for days. When the vehicle was finally located, AHF requested a payment of $5200.00. Since then I have requested information on why I owe this money, AHF has been unable to provide a detail explanation of the a ledge debt. Per my contract with AHF, I have fulfilled my obligations, now, my credit report has been affected by the unilateral actions of AHF.

American Honda Finance Corporation customer in California
Apr 23, 2016

* Source: CFPB Complaint Database

American Honda Finance Corporation response to complaint:
Closed with explanation

Consumer disputes how American Honda Finance Corporation handled their complaint

Created with Highcharts 4.2.3American Honda Finance CorporationComplaint HistoryComplaints4/20128/20129/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201510/201511/201512/20151/20162/20163/20164/20165/20166/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3American Honda Finance CorporationManaging the loan or lease1.3%78.9%6.6%13.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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