Review and analysis of over 279 Other (Phone, Health Club, Etc.) complaints against Citibank
Citibank consumers have reported over 279 official complaints related to Other (phone, health club, etc.). Out of the 279 consumer complaints against Citibank, 12% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 25% resulted in non-monetary compensation.
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Citibank Debt collection taking/threatening an illegal action threatened to sue on too old debt December 4, 2015 - Debt collector posing as 'mediator ' falsely claiming that they have filed a suit against us and a judgement is being made. They were very aggressive and threatening. They claimed that we need to settle the suit immediately. There is no lawsuit, it was all completely false and I had never received prior notice. They also claimed to have recorded my conversation before hanging up on me ( without my prior knowledge or consent ). Also calling and threatening spouse and other family members saying that I need to talk to them immediately. ... |
Citibank Debt collection cont'd attempts collect debt not owed debt is not mine November 29, 2015 - I filed a complaint here earlier this year about -. Since i filed the complaint the company claimed they send a letter to the credit bureau to remove the account from my report. - and - deleted the account but - still reporting the account as collection. i called the company few times about -, they said they already send a letter to them but when i disputed it - said the company respond the debt is valid. I disputed the account again two weeks ago again - said the conpany respond the debt is valid. This account is a bank account my exwife open with Citibank and went into c... |
Citibank Debt collection communication tactics frequent or repeated calls October 13, 2015 - - in Oklahoma, - phone - has called for - straight days and many times in the past. They have been told that my son 's loan is not my problem and they continue to harass me. I have not cosigned or have anything to do with this loan. I am very tired of these phone calls and want this to stop. Thankyou, - - ... |
Citibank Debt collection communication tactics frequent or repeated calls September 29, 2015 - I refinanced my previous loan with One Main Financial back in - & I lost my job at the end of -. I had been at my job for almost 5yrs. I had a payment due in - & I immediately start receiving calls & I stated my situation but the calls persisted. While trying to obtain other employment, I was open & honest about my findings nut the calls got more frequently. I 've talked to several employees there but they started to get very unprofessional with their tone of voice, tactics & eventually threatened to sue plus continue to call. I 've gotten - calls in - day leaving messages & get... |
Citibank Debt collection taking/threatening an illegal action threatened to sue on too old debt September 26, 2015 - About 20 or 25 yrs ago Citi Bank said that i owe them some money but I never took out any loan or anything from Citi Bank, I sent word to the D.A in their home town but they never got any word from them, now almost 10 yrs. later I get a letter fro a company called - - they took over the loan or some thing I do not know. Now they say I owe the around - and sum thing ... |
Citibank Debt collection communication tactics frequent or repeated calls September 17, 2015 - The automated dialer calls my phone several times through out the day. Every day. Even though I have payment arrangements with the local branch. I have asked for this to stop and it has not. ... |
Citibank Debt collection taking/threatening an illegal action seized/attempted to seize property September 15, 2015 - In - I borrowed - grand from a pvt.lender in - -. I came ou with - grand.I had to pay child support arrears. in - I married and my husband and I were calling loans for his truck as security.citifinancial of - - said come over neither - of us had a job. He was looking to go to - which eventually he did. In the process of the loan for the truck title we spoke to - - about my deed for my free and clear property which I owned. They said they would pay off the balance of - - and add it then eventually gave the truck title back. Now the man I married took al... |
Citibank Debt collection communication tactics frequent or repeated calls September 10, 2015 - Payment -. Deferred -. Missed - due to issues. Between my phone and spouse, they call - times a day. Even once or twice when we were two days past due date, they start their - phonr calls a day. They have been asked not to call - phone during working hours and still do. They called work phone once or twice after asked not to. On - phone alone, - phone calls since - -, 2015. Saved for proof ... |
Citibank Debt collection cont'd attempts collect debt not owed debt was paid September 10, 2015 - Good afternoon, I do n't know where else to turn in regards to getting my issue resolved. Dealing with their customer service reps has been a real nightmare. It seems like everyone we have dealt with has an attitude or loves hanging up on people. I have worked in customer service for almost - years and I am appalled by their customer service rep 's actions. It is no wonder there are so many complaints about your company online. Myself and the borrower on the loan, - -, went through a separation and finally a divorce in -/-/-. During that time per the divorce decree, the borrower,... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt September 7, 2015 - A joint best buy account in 2009 was closed and charged off. It currently says open and in collections. This debt was settled. ... |
Citibank Debt collection disclosure verification of debt not disclosed as an attempt to collect August 31, 2015 - The company took illegal action against me but your forced choice format does n't allow me to select an appropriate option. They wrecked my credit rating after contacting you for a bill that had already been paid. It is also a continuation of an attempt to collect a debt I do not owe because my wife sent them checks but they simply did n't cash it. I understand I still need to pay them but they are simply not cashing the checks. We have carbon copies within a checkbook and well as torn off bank statements so we strongly believe we did everything in our power to pay the debt off. However, your ... |
Citibank Debt collection cont'd attempts collect debt not owed debt is not mine July 16, 2015 - From - - to - -, I received - calls from One Main Financial, placed from phone numbers -, -, -, and -. - of those calls were made to me at - and - call at - When the calls went to voice mail a message was left telling me to contact One Main Financial about an important financial matter. When I called, they wanted my loan number ( I do n't have - - I have no financial dealings with One Main Financial ) or my social security number, which I refused to provide since I do n't know if this company is legitimate. On the occasions they reached me directly, I... |
Citibank Debt collection communication tactics called after sent written cease of comm July 9, 2015 - I recently established an account with - ( - ) in attempts to settle my debts so I do not have to file bankruptcy. I have made written/verbal and cease of communication notice to this company - One Main Financial - and they continue to harrass me not only at home, but on multiple cell numbers and at work twice after a cease of communication notice was sent to them -/-/15 and confirmed receipt of this by a threatening call from the owner of the local branch - - - -. One Main Financial has continued to call my workplace with threatening tatics, etc. I received anoth... |
Citibank Debt collection communication tactics frequent or repeated calls June 16, 2015 - Contacted neighbor by phone, despite not having permission or information by debtor to seek contact via this party. ... |
Citibank Debt collection communication tactics called outside of 8am-9pm June 15, 2015 - One main financial called my home at - -. I have proof of the call on my caller ID. ... |
Citibank Debt collection cont'd attempts collect debt not owed debt is not mine May 27, 2015 - I continue to get debt collection notices from - , - ; - - - - - -, -, - - even though I informed them repeatedly that they got the wrong person. Pursuant to my rights under federal debt collection laws, I requested in a certified letter that - , - cease and desist indicating The debt is not mine and I do not want you to contact me again. '' They received letter on - -, 2015. On - -, 2015 I received another letter from them asking for monies. I want them to cease and decease letters and phone calls to my residence. ... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt May 18, 2015 - It 's been more than 7 years my ex did allot of damages to my - score. Never filed bankrupt and they keep changing dates, amount due and selling off to another debt collector. Is this legal. It 's been more than 7 years. ... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt May 7, 2015 - I have been divorce for many years, took the steps after my divorce to get my life back together as it has been over 7 years, I had my credit pulled a couple months back and a debt from a company named One Main Financial was listed, this is my ex husbands debt. Several request via the phone and in writing have been sent to this company to validate this as I do not recall ever obtaining only my ex and this company has never once responded back providing me a signed initial contract with my signature. I have disputed this account also with the - major credit agencies which they have all state... |
Citibank Debt collection communication tactics frequent or repeated calls April 28, 2015 - I have a personal loan with One Main Finance. The loan was due on - - the payment is in the current month due. But they started calling me on the - non stop. The loan is n't even - days past the due date. Calling me - times or more a day leaving messages. All day calls starting at - ending around -. Even calls to my phone on Saturdays. ... |
Citibank Debt collection communication tactics frequent or repeated calls April 7, 2015 - This has been an ongoing issue, however, today topped the cake. OneMain called me a total of - times today and left - messages. Additionally, my payment was made last week ( - ) which was prior to my due date of -. I feel as though this is an attempt to retaliate because of a CFPB complaint that was previously filed for an unrelated issue. This is not the - time OneMain has called to collect on a debt prior to my due date. Nor is it the - time they have called more than - times in a day. I have even informed OneMain that their collection practices are illegal, however, the... |
Citibank Debt collection communication tactics frequent or repeated calls April 3, 2015 - The lady from the finance company calls as many as - times a day, sometimes within minutes of the previous call. Even when payments have been made towards the loan, she still calls, as early as - days after a missed/late payment. She tries calling from multiple numbers too. It got to the point that we had to block the numbers from the office, and then her cell phone number when she started calling from it. ... |