Citibank Debt Collection Complaint

Other (phone, health club, etc.) Taking/threatening an illegal action threatened to sue on too old debt

Citibank Debt collection department,

Other (phone, health club, etc.) Taking/threatening an illegal action Threatened to sue on too old debt Massachusetts

Debt collector posing as 'mediator ' falsely claiming that they have filed a suit against us and a judgement is being made. They were very aggressive and threatening. They claimed that we need to settle the suit immediately. There is no lawsuit, it was all completely false and I had never received prior notice. They also claimed to have recorded my conversation before hanging up on me ( without my prior knowledge or consent ). Also calling and threatening spouse and other family members saying that I need to talk to them immediately.

Citibank customer in Massachusetts
Dec 04, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints8/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20165/20166/20168/201611/201612/20162/20174/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankTaking/threatening an illegal action2.7%93.8%0.9%2.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking/threatening an illegal action5.7%79.6%1.5%9.3%0.5%3.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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