Review and analysis of over 30 complaints against Byrider Franchising, LLC
Byrider Franchising, LLC consumers have reported over 30 official complaints related to Managing the loan or lease. Out of the 30 consumer complaints against Byrider Franchising, LLC, 30% were disputed by the consumer (i.e. the consumer was not happy with how Byrider Franchising, LLC responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against Byrider Franchising, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Byrider Franchising, LLC Consumer Loan managing the loan or lease October 31, 2016 - Since -/-/2016, the loss of use of this vehicle due to the negligence of -. Byridder 's claims has been greater than 115 days. This is completely unacceptable. We have continued to pay the car payments due, yet, have had no use of the car in over three months. Although -. Byrider claims no to sell cars with salvaged, restored or rebuilt titles because as they say " Cars with branded titles often 1 ) Wear though tires more quickly, 2 ) have mechanical issues 3 ) have a significantly lower resell value 4 ) May have Safety Issues ''. -, states that this - - - would be inclu... |
Byrider Franchising, LLC Consumer Loan managing the loan or lease August 11, 2016 - I purchased a car through - Byrider in -/-/-. Their bank is CNAC. after purchasing the vehicle, they have pulled my credit report without permission on numerous unauthorized occasions. - - -, - - -, - - -, - - -, - - - and - - -. These are hard inquiries and they did not have my permission/nor need to pull my credit report without my permission.... |
Byrider Franchising, LLC Consumer Loan managing the loan or lease June 20, 2016 - I purchased a vehicle from a finance institution that now I see goes under - different names at the same address which confirms my claim of fraudulent activity. They are called CNAC Financial and also Known as BYRIDER FINANCE LLC. Located at ; -, INDIANA - On - -, - I purchased a - - - and also a service warranty was attached. The sales person also at that time assured me that the vehicle had went threw their point inspection and that the car would be reliable for me and my family. After only a little over a week I contacted the service department with problems with ... |
Byrider Franchising, LLC Consumer Loan managing the loan or lease May 25, 2016 - I finance my vehicle with CNAC in - - and have made my monthly payments on time, as reflected on my credit reports, since Day one. Starting in or around - -, my account representative was changed over to - -. Since the time he received my account, he began calling me days prior to my due date asking if I was going to make my payment. even after I confirmed that my payment would be made on the due date, he continued calling repeatedly asking the same question until the date of the payment. There would be days where he would call me multiple times and leave multiple messages. ... |
Byrider Franchising, LLC Consumer Loan managing the loan or lease May 21, 2016 - I was in - and was in the market to get a vehicle. JD Byrider/CNAC sold me a Scion -B I fully disclosed that I live in - and would like to have it title there. They told me that they could not get me a - title but I can get it transferred once in -. I agree to the transfer the title. In - title are electric I went to the DMV before the - tags expired I was told that I could not transfer because CNAC was not a registered lien holder with -. Over a month of calls, I have also told them this issue need fixed no later then 2 months if not fixed the car would no longer be licen... |
Byrider Franchising, LLC Consumer Loan managing the loan or lease April 2, 2016 - Both my auto loan holder CNAC -, WI and my insurance agency ( - ) take their payments up to a week early on a regular basis. Also as a part of the purchase agreement - - was to replace the front bumper of the vehicle of which I have complained about for two years now with zero results. ... |
Byrider Franchising, LLC Consumer Loan managing the loan or lease March 12, 2016 - I was behind on the loan and got caught up. The loan is due on every other Friday and I get paid every other Monday. I made a promise to pay on the Monday that I pay, so my promise to pay was -/-/16 and I got a phone call harassing me about my payment after I made the PTP. They called me 3 times and sent a text message. I called them and was told if you pay your bill on time I would not call you. ... |
Byrider Franchising, LLC Consumer Loan managing the loan or lease managing the loan or lease December 9, 2015 - I purchased a vehicle from -. Byrider/CNAC Finanace about a year ago. Nine months into the loan, I had a major problem with the vehicle and it was determined that the entire engine had to be replaced. This car had previously been a flood vehicle ( which was never disclosed to me upon purchase ). I returned the car to them and informed them that I no longer want it. The remaining balance of the loan has become a major point of dispute. Since I have explained to them that they will not be receiving any further payments from me, they have harassed myself and my family ( whose numbers they have... |
Byrider Franchising, LLC Consumer loan managing the loan or lease October 2, 2015 - CNAC ( J D Byrider d/b/a CNAC aka - -, - -, -, IN -, - ) delivered a Faulty automobile title, + held my own sale hostage while demanding a phony claim payment of $110.00. My CNAC statement clearly and unequivocally states Paid in Full - No Balance Due ). On - -, - I purchased a - - - - at J D Byrider / CNAC, and used their CNAC financing. On - -, - I closed my loan with CNAC and received a signed statement Payment in Full, no balance ''. Upon closing my sale of my car - yrs later on - -, -, I discovered that CNAC had in - se... |
Byrider Franchising, LLC Consumer loan managing the loan or lease July 27, 2015 - A representative fraudulently took money out of my account without my authorization. I did not give permission to take my payment out nor was I set up on auto draft. I was not past due and when I pay I have to give my expiration date and - - along with my billing zip code. Also the amount taken out was manually entered because it was less than my normal bi weekly payment of $190.00. The amount taken was $180.00 on -/-/2015. I was called several times that day and sent email from cnac. A customer that is current should not be harrassed like this. I call -/-/2015 and was placed on ... |
Byrider Franchising, LLC Consumer loan managing the loan or lease April 15, 2015 - There has been multiple issues within this same situation. 1 ) The vehicle description did not meet the actual product ( carfax information was different that what was sold to consumer *AA ) - -this was with an affiliated company2 ) Payments have been processed several time on the wrong dates. --3 ) Payments have been processed with other methods which were not authorized. --4 ) Contact with representatives has been rude and forceful. ... |