Byrider Franchising, LLC Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Byrider Franchising, LLC Consumer Loan department,

Vehicle loan Managing the loan or lease Florida

I was in - and was in the market to get a vehicle. JD Byrider/CNAC sold me a Scion -B I fully disclosed that I live in - and would like to have it title there. They told me that they could not get me a - title but I can get it transferred once in -. I agree to the transfer the title. In - title are electric I went to the DMV before the - tags expired I was told that I could not transfer because CNAC was not a registered lien holder with -. Over a month of calls, I have also told them this issue need fixed no later then 2 months if not fixed the car would no longer be licensed. I was told that everything was fine again the DMV to find out they did not put a address for there business so the DMV still Could not title the vehicle. Called CNAC they called us a liar and informed them that this need fixed in 2 week. I drove the vehicle to JD Byrider in - they could not take the vehicle because they are the same company but different branches and could not take the car. Called CNAC to inform then that I will no longer pay for a vehicle that ca n't be titled and that they can come and get it. Vehicle is still in my yard, CNAC breached contract and due to not having a vehicle as agreed I had to stop payment. Now they are falsely report to the credit reporting companies, I would make payment if I had a vehicle that they was not stopping me from driving

Byrider Franchising, LLC customer in Florida
May 21, 2016

* Source: CFPB Complaint Database

Byrider Franchising, LLC response to complaint:
Closed with explanation

Consumer disputes how Byrider Franchising, LLC handled their complaint

Created with Highcharts 4.2.3Byrider Franchising, LLCComplaint HistoryComplaints11/201212/20124/20137/20132/20143/20147/20148/201410/201412/20141/20152/20153/20154/20155/20156/20157/20158/201510/201512/20153/20164/20165/20166/20168/201610/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Byrider Franchising, LLCManaging the loan or lease93.3%6.7%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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