Review and analysis of over 511 complaints against Citibank
Citibank consumers have reported over 511 official complaints related to Deposits and withdrawals. Out of the 511 consumer complaints against Citibank, 21% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 26% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Citibank Bank account or service deposits and withdrawals March 31, 2017 - Citibank sent me two letters Monday stating that they were closing my corporate accounts with NO explanation. I immediately called the bank and asked why. The Citibank employee stated that they were being closed because the IRS and NYS Tax Department were seizing all my assets. She gave me the name and phone number of someone to contact at the government. I spent the next few hours going CRAZY. How would I pay my staff, clients, vendors and myself? Good news - - after getting thru I owe NOTHING and they were NOT seizing my assets. Tuesday I must have called every Citibank phone number I coul... |
Citibank Bank account or service deposits and withdrawals March 28, 2017 - On -/-/- a fraudulent check was deposited into my account through an ATM. On -/-/-, - withdrawls were made totaling $1200.00 at the same time the check was deposited followed by a debit transaction for $4700.00 made on -/-/-. I filed a claim against these amounts and the fraudulent check. Subsequently I have had 2 claims denied, not been able to get in contact with the representative - despite repeated messages and calling almost once a day. The claim was denied because he said that I gave out my PIN even though I did not, and let him know I had nothing to do with this... |
Citibank Bank account or service deposits and withdrawals March 22, 2017 - I opened an account with Citibank because i thought they will be a better bank, but now they are starting with the stupidness. I called in regards to a check that i wrote for $740.00 and A few weeks ago I saw that the check was presented as paid in my account, And today I receive a call from the person i wrote the check to and they advised me that there bank told them that there was a freeze on my account and the check was not paid, i go into my account and now all of a sudden the check is not showing no where in my account. I then called the bank and spoke to - @ Citibank and she said th... |
Citibank Bank account or service deposits and withdrawals March 6, 2017 - 1 ) Like millions of -, we are subject to take the Required Minimum Distribution ( RMD ). We received a check from our pension fund manager and deposited it with Citibank on -/-/-. Of the total of almost $45000.00, only $8000.00 was immediately available. $200.00 became available on -/-/- $400.00 on -/-/-, $4400.00 on -/-/- and $31000.00 on -/-/-. Citibank earns interest on our money by delaying deposit to our account. How do they establish the formula for how much money becomes available immediately? Why, if the payor is a reputable, well financed insti... |
Citibank Bank account or service deposits and withdrawals March 6, 2017 - This complaint is against Citi Bank on a personal account. Back on -/-/2017 my car got burglarized between - and -. at around - I became aware of some alerting texts from all my bank fraud alerts about illegal transaction taking place against my bank account and credit cards, as I was trying to understand why I then realized i did not had my wallet next to me and that I incidentally must had left it in the car or fell within my car, i jumped off my bed as it was Sunday morning and ran to the driveway where my car was parked and encounter my landlord who sadly express to me sorry the... |
Citibank Bank account or service deposits and withdrawals March 3, 2017 - I signed up for Citibank 's " $400.00 Checking Bonus with $15000.00 Initial Deposit '' promotion via their promotional " Apply Now '' link on Citibank 's landing page and opened the " Citibank Account Package '' on -/-/-. The - deposit minimum was met on -/-/-. The 30 consecutive days requirement was met on -/-/-. The $400.00 bonus should have posted 90 days after that, which is -/-/-. It 's currently -/-/- and no bonus has been posted to my account.... |
Citibank Bank account or service deposits and withdrawals February 25, 2017 - Please refer to this Case number : -. I tried taking out my money from citi 's account - - checks ( $ - and $400.00 ). My checks are getting bounced and my - charged me $7.00 fees for each of the - checks. How come citi can deny taking out my own money? I know there is no insufficient funds. Neither Citi let me access my account nor sending any statement. On top of it- when i want to move out my money-i am given hard time.... |
Citibank Bank account or service deposits and withdrawals February 23, 2017 - In - my money in savings account number - with Citibank was fraudulently withdrawn. On my protest, Citibank credited the money back into my account. Since I do not live in USA I instructed Citibank to block the account ( which obviously had been compromised ) to prevent further abuse until I identify myself in person. In -, I visited the bank and to my utmost surprise, withdrawals were again carried on the account, In response to my inquiries, Citibank stated that after my account was credited with the previously disputed withdrawals of -, the account was again debited in -. Ci... |
Citibank Bank account or service deposits and withdrawals February 10, 2017 - I filed a complaint with the CFB against Citi Bank regarding a $300.00 bonus that Citi initially refused to pay, but was later honored. The day they credited my bonus ( -/-/17 ), I initiated a transfer to move the funds to - Bank. The amount of my deposit plus the $300.00 bonus was $10000.00. I transferred the funds. I logged into Citi on -/-/17 and noticed the account was overdrawn by $34.00 ( the exact amount of the fee ). I later discovered that Citi does not make pending credits available for withdrawal until posted. I do n't agree with this since the amount the amou... |
Citibank Bank account or service deposits and withdrawals February 10, 2017 - Citibank made a public offer -/-/2016 follows : " Open a new account in The Citibank Account Package and earn $400.00 with a qualifying deposit. '' Conditions were set as follows : " 1. Open a new checking acct between -/-/2016 - -/-/2016 ; 2. Make a qualifying $15000.00 deposit within 30 days after opening the account ; and 3.Maintain a minimum balance of $15000.00 for 30 consecutive calendar days after the initial $15000.00 deposit. The cash bonus will be credited to your new checking account within 90 calendar days from the date you completed all offer requirements. '' I opene... |
Citibank Bank account or service deposits and withdrawals February 8, 2017 - I - ( - ) -/-/- has posted my resume on -/-/- ZIP Recruiter website for jobs. I received a response by email on -/-/- stating that my resume had been reviewed and approved by Business Development - at - - - named - -. Copies of all emails, checks, deposits slips and other documents are attached to this report. - gave a formal introduction about the company, my roles and responsibilities and offered me a position as - with - hours per week/ - days with a pay of $500.00. - asked me to email my biography or work history details and CITI bank... |
Citibank Bank account or service deposits and withdrawals February 1, 2017 - Opened a new account checking with Citibank. I was supposed to get a bonus deposit as part of the account opening terms. Citibank has not given me this bonus after almost 3 months of having met the terms of the agreement.... |
Citibank Bank account or service deposits and withdrawals January 28, 2017 - On - -, 2016, the father of my son and my fianc was -. He had a checking and savings account through Citibank- which per - law- became the inheritance of our - son. My attorney instructed me to freeze his accounts until an affidavit could be completed to allow the release of the funds to our son. I called Citibank on - - and froze both accounts. He had - auto debits coming out of his checking account- a mortgage payment for his condo and one for the monthly assessment fees. The Citibank representative who froze the accounts assured me repeatedly that no funds would be a... |
Citibank Bank account or service deposits and withdrawals January 28, 2017 - I opened a new citibank account under the provision of a promotion. New accounts with deposits of - or more and deposited past 90 calendar days would be eligible to receive a $300.00 bonus. After leaving - in my new citibank account, I called 4 times to citibank after the 90 days when I did n't see the promotion of $300.00. I need CFPB to step in to assist. I spoke with 4 separate phone operators and received 4 different dates and still no money.... |
Citibank Bank account or service deposits and withdrawals January 24, 2017 - I opened a checking account with Citibank late last year when there was a promotion of $400.00 bonus when you deposited $15000.00 in the account. The terms were the bonus would be posted within 90 days of requirement completion. I completed the requirement ( deposited $15000.00 ) on -/-/2016. As of today, it has passed 90 days and the bonus has n't posted to my account yet. I 'd like the $400.00 bonus as promised by Citibank.... |
Citibank Bank account or service deposits and withdrawals January 23, 2017 - I tried to withdraw up to $300.00 from my Citibank IRA today on -/-/2017 to transfer to my Checking account today so that we could use the funds for important necessary purchases and also prevent my checking account from being overdrawn. To save time I did the transaction over the phone. Because I did the transaction on the phone Citibank is refusing to make the funds available for a whole day. While this may not be an absolute hardship today it could be if I was bedridden or in a hospital. I even went into my branch at - - - - NY and they told me they could do nothing. I would... |
Citibank Bank account or service deposits and withdrawals January 19, 2017 - Citibank, withdraws funds from my account without record as to why, and without proper notifications or consent. I do not believe Citibank follows due process in alerting customers and keeping proper record of such transactions. For example, I just had a $600.00 ACH withdrawal from my account and the bank " could not provide any explanation or details on the incident ''. Yes, thats correct. Money was withdraw without authorization, explanation, and nobody has a record of why this occurred. In detail, On -/-/2017 I received a promotional credit of $600.00 from Citibank for becomin... |
Citibank Bank account or service deposits and withdrawals January 11, 2017 - I made a deposit to my husbands bank account in - - from my citibank account from -. in the amount of $700.00 on -/-/2016. That check was cleared and paid for by Citibank. I have the cancelled check and statement reflecting this. Yet, the bank in - - claims the funds were not released from Citibank and they froze the deposit amount of $700.00 from the acct. At this point we are out of $700.00 and neither bank takes responsibilities for this. I suppose I would have to submit a complaint on both banks as Im not sure where the error lies ... I am attaching copies of cancel... |
Citibank Bank account or service deposits and withdrawals January 9, 2017 - Citi Bank has denied me access to my checking account where over $1500.00 is fudned. 1. Can not bill pay 2. Can not transfer money in or out 3. Can not view charges or transactions or statements. Unethical and unprofessional conduct of Citi Bank continues. 4. Bills will be LATE payment due to lack of access to funds Can not CALL and can not login online. Citi Bank is RUTHLESS!! DEMAND - APOLOGY and... |
Citibank Bank account or service deposits and withdrawals December 22, 2016 - Citi Bank advertised in - 2016 that it will give $400.00 bonus to a customer who deposits $15000.00 into a new Citi Bank checking account. The bonus will be rewarded within 90 days. I opened a checking account with Citi in -, deposited $15000.00 on - -, 2016. The bonus is supposed to be deposited into my account on - -, 2016. I called the bank many times, first time on - -, it said the issue will be handled within - -- hours. As of today, - -, the bonus $400.00 was not there yet.... |
Citibank Bank account or service deposits and withdrawals December 17, 2016 - To whom it may concern : I am writing to bring to your attention an urgent matter : the failure of my bank, Citibank, to credit to my personal savings account a $2000.00 cash deposit. -/-/- I entered my Citibank branch, located at - - -, in - -, New York, to make the above-referenced deposit. The time was between - and -. As required, I swiped my bank card and entered my PIN code in front of the teller, handed over the $2000.00 in $100.00 bills to the teller ( - - ), was issued a receipt as proof of the deposit, and departed the bank. There was nothing o... |
Citibank Bank account or service deposits and withdrawals December 13, 2016 - I am having a checking account with Citi. Have these kind of issues : 1 ) They do n't provide online access by default. Moreover they never told you whether you need to do that or how to do that? Somehow i got the online access. 2 ) I wanted to close the account so I wrote a check to my another Bank account ( at - ). Prior to that I asked Citi via Secure message center that i am transferring all the balance via check ( external transfer ) and let me know if there is any issues ( or fees or penalties ) -they said go ahead and account will be closed. I wrote and submitted the check into my ... |
Citibank Bank account or service deposits and withdrawals November 28, 2016 - Citibank closed my bank account with a balance and is now refusing to cash the balance. They state that they can not cash a check that was issued by citibank.... |
Citibank Bank account or service deposits and withdrawals November 21, 2016 - I 'm - and disable, I asked - bank to transfer money from my checking account on -/-/2016, city bank suppose to send me ATM card for my saving account ending on - to checking account ending - about $1500.00, city bank agent - stated he can do it because he has no access to it so transferred to his supervisor that said I can not do it because you do n't have the ATM card yet I told her I have the pin and was verified and you have my saving account number usually Transfer are between accounts not ATM, I have few checks coming on -/-/2016, what is going on why I can n... |
Citibank Bank account or service deposits and withdrawals November 3, 2016 - My name is - - and on -/-/2016, a check was cashed at CITI BANK Branch. The check was dated -/-/2016. Some eight months ago and there was a Police Report issued to Citi Bank clearly stating that there was Identity Theft. Citi Bank ignored all Police Reports. They cashed the 8 months old check and left me with nothing. After many personal visits, phone calls and emails. The bottom line is that I will not recommend CITI to anybody. We even contacted - - CEO, who failed also to reply.No money was returned to my account after many requests.... |
Citibank Bank account or service deposits and withdrawals October 31, 2016 - Citibank ran a promotion -/-/- where customers who open a checking account with at least $15000.00 and keep a balance of $10000.00 for the next 30 days will receive a $400.00 bonus offer. I have met the requirements of this offer and have been repeatedly promised by Citibank that the bonus is on its away. Despite opening internal case resolutions, I still have not seen the amount deposited and I have been getting the run around.... |
Citibank Bank account or service deposits and withdrawals October 27, 2016 - I opened a checking account of $100.00 on -/-/2016 and savings account of $15000.00 on -/-/2016 at Citibank in - -, California. In - instances I used a check from my personal checking account at -. - cleared the same night. My - checking account was debited by $100.00 on -/-/2016 and $15000.00 on -/-/2016, nevertheless Citibank only posted $10.00 available in each case. I called customer service and also - - branch manager - to let them know that my checks cleared and they needed to credit my Citibank accounts accordingly. Citibank p... |
Citibank Bank account or service deposits and withdrawals October 24, 2016 - fiance wrote a check from - for - which I deposited in my Citibank account on -/-/16. On Monday -/-/16 I traveled to New Jersey for work and much to my horror when I accessed my Citibank account I was told it was blocked and all funds of - plus were blocked due to suspicious activity. I subsequently was told by fraud dept that there was an advisement on check not to pay. However this is a lie as I also had conversation with - and funds were released on -/-/16. Citibank now states check is good but wanted me to wait until -/-/16 to release funds. When I asked... |
Citibank Bank account or service deposits and withdrawals October 23, 2016 - On - -, 2016 I discovered that a series of unauthorized withdrawals have been done on my account with - - - -. These withdrawals go all the way from - - up to - - in the amount of $2000.00. I have attached a snapshot of transactions from my account. I tried to report this immediately to the bank by calling them the minute I noticed this ; however, as it was a Saturday, they 're answering service could not do much but take my message and refer me to their - - service whom I discussed my situation. On Monday, - -, I spoke to - from Member Services... |
Citibank Bank account or service deposits and withdrawals October 12, 2016 - Citibank frequently offers special promotions for depositing " new to bank '' funds to new or existing accounts, holding a specified amount of the funds for a specified duration of time, then the bonus described in a promotion is to be deposited into the account. Year after year, I participate in these promotions, I always fulfill the terms of the advertised promotion, yet consistently the bonus is NOT deposited into the account automatically upon the completion of the promotional terms. I have screen images, photos and correspondence regarding this issue going back several years. I always end... |
Citibank Bank account or service deposits and withdrawals October 12, 2016 - The ATMs at my local Citibank - - - -, - -, NY - never work. Everytime I go to deposit a check, I have to check at least - atms. There were a few times when I had to go to the teller and they were not able to help me out because the systems were down. In addition, the hours of operation the surround branches is impractical, they all close at - and I know many people are not able to make it to the bank at that time! I am afraid that one day when I am not able to deposit money into the account and I do not have enough balance I will be charged the unnecessary over-draft f... |
Citibank Bank account or service deposits and withdrawals October 5, 2016 - On -/-/2016, I went to the Citibank branch located in -, - ( - - - ) at approximately -. I attempted to deposit a third-party check into my Citigold account endorsed to me by the payee ( my fianc, who also has an account with Citibank ). At least monthly for the last year, I have made this deposit without incident. I was initially told by the teller that Citibank does not accept third-party checks. I requested to speak to the Citigold representative, - -. I asked - - if he could look up the third-party policy and let me know what it says and I asked if there... |
Citibank Bank account or service deposits and withdrawals September 22, 2016 - - -, 2016 Re : CFPB case # : - Dear - - ; Thank you for your recent correspondence. As you suggested, I have followed up with - - again and they said " they negotiated the check correctly '' Citibank cleared the check. It was the responsibility of Citibank to insure the check had the - required signatures before clearing the check. Therefore, Citibank is responsible to replace the check. Please advise me on when I will receive this check to resolve this issue. Sincerely,... |
Citibank Bank account or service deposits and withdrawals September 12, 2016 - I mistakenly submitted a - payment online on Saturday, -/-/2016. Within an hour of doing this, I called Citibank to put a stop to this payment. They assured me that they were going to stop it since it had not been submitted to the bank and my account was not credited. Today, I found my account having been debited with the same amount. They are now telling me that they can only effect a stop payment 3 days prior to the submission of the check.... |
Citibank Bank account or service deposits and withdrawals September 9, 2016 - This relates to existing Case No. - against - - -. I want to file a complaint against Citibank Corporation. in -, 2016, my father purchased a chair and he paid for it with his Citibank card. The total purchase was $1000.00. When he received the bill from Citibank in -, he wrote a check no. - on our joint - - - account for the full balance. It was put in a Citibank envelope and mailed. In -, Citibank called him and asked him why he had not made his payment. I contacted Citibank and gave them the check number and that it had cleared on - -. I also mailed ... |
Citibank Bank account or service deposits and withdrawals August 31, 2016 - Re : Citibank ( Citigold ) accounts ending in - ( $25.00 ) and - ( $25.00 ) We were recently notified by Citibank that we have - small inactive accounts ( " Insured Money Market '' and " Savings Plus '' ) each containing $25.00 ( total of $50.00 ). We called Citibank -/-/2016 and were told to submit a letter with identifying information and Citibank would send us a check to close out the accounts. Instead of sending a check for $50.00, we received a letter stating that, because the account is inactive, we would have to go to a Citibank branch to get the $50.00 and close ... |
Citibank Bank account or service deposits and withdrawals August 24, 2016 - A branch specialist at Citibank made an unauthorized teller withdrawal on my checking and savings account. I filed a fraud claim with Citibank, but they denied it due to a lack of evidence and said the decision can not be appealed. They also can not further investigate the matter because the branch in question is now permanently closed. If Citibank would pull up the security footage of the incident, it would clearly show that I was n't present for any teller withdrawal and did n't withdraw any money. What other options do I have to recover my money?... |
Citibank Bank account or service deposits and withdrawals August 17, 2016 - I have a Citibank account. I paid my Best Buy Account of $58.00. Today, Best Buy, which is part of Citibank, went into my account and took $250.00 without my authorization. I have been making regular payments on this account, and today they decide to take an additional $250.00. Citibank said there is nothing they can do and Best Buy is saying the same. What rights do we have when it comes to our bank accounts? How can I get my money back?... |
Citibank Bank account or service deposits and withdrawals August 16, 2016 - I walked into a Citibank branch at - - -, -, NY - ( I have a Checking Account with Citibank ) and ordered about $300.00 worth of a foreign currency. For some reason, my Checking Account got debited twice for the order ( i.e. I was charged twice as much as I was supposed to be charged ), even though my receipt only indicated that I placed the order once. I went back an hour later and was told the problem would be corrected by the end of the day. It was n't. I called Citibank, and was told that it would take 45-90 days to resolve the problem through corporate. This is completely... |
Citibank Bank account or service deposits and withdrawals August 8, 2016 - My bank sent an online payment to one of my creditors. The creditor said they never received the check. The check was cashed and endorsed but the endorsement was not one that the creditor uses. We sent an Affidavit of Forgery, Alteration, Counterfeit or Unauthorized remotely created Check to the creditor so that our bank could open a Fraud Inspection investigation. The creditor would not sign it because they say they never received the bank. Our bank can not open the investigation without the affidavit. We been going back between the creditor and our bank for over a year. The creditor and cont... |
Citibank Bank account or service deposits and withdrawals August 3, 2016 - I opened my Citigold checking account and there was some block on my account. I received the e-mail from Relationship manager on -/-/2016 that account is active and I will receive new debit card. Second debit card was blocked too, I was never able to register my account online nor I can withdraw money from ATM machine. I went to branch office on -/-/-, they issued my new temporary debit card and promised that on -/-/-, I will have access to my funds. It 's been 3+ months and I do n't have access to my funds I ca n't close it, I ca n't query the balance. Citibank has taken my... |
Citibank Bank account or service deposits and withdrawals July 29, 2016 - A thief stole almost $10000.00 from our checking account at Citibank by impersonating my wife with a fake ID and cashing - forged checks against our balance at - different branches in late - / early - of this year. Citibank notified us about the fraud, so we went to a local branch where we signed an affidavit stating we were n't involved in this scheme and provided all the information required for Citibank to process this claim. The branch manager, with whom we met for about two hours that day, told us Citibank would credit the stolen funds in a matter of days. It 's now been alm... |
Citibank Bank account or service deposits and withdrawals July 15, 2016 - Citibank charged me a returned check fee on a paycheck citing " unable to locate account '' as the reason. This does not make sense, as they were provided the original, undamaged paper check. Other payroll checks submitted to Citibank at exactly the same time as the problem check also originating from the same employer/same account were successfully deposited into my newly established savings account ( opened -2 weeks ago ). As this error is due to Citibank 's lack of thoroughness and the actual check was in their possession, I feel that fees generated by their inability to locate an acco... |
Citibank Bank account or service deposits and withdrawals July 6, 2016 - I opened a new CITIGOLD saving account on -/-/- with their promotion : Earn $500.00. 1 ) open the account before -/-/- 2 ) deposit $50000.00 WITH 30 DAYS. 3 ) MAINTAIN A BALANCE OF $50000.00 FOR NE-T 30 DAYS TO RECEIVE $500.00. My account opened on -/-/- deposit $50000.00 at same day AT - - -, - OFFICE, and still have balance $50000.00 plus BUT HAVE NOT RECEIVE MY $500.00 yet. If I refer a same citigold costumer I will get a $100.00 each. I did for - person - - - in -, - - and - - in -, -. CITIBANK ... |
Citibank Bank account or service deposits and withdrawals June 30, 2016 - For more than six years, I have had a Citibank account. Roughly once a month, I do a wire transfer from the Citi account to my - bank account ( - ), because I work in - for an American company. I long ago set up a wire-transfer model/template on Citi 's website so I do n't have to constantly reenter the beneficiary bank information, which never changes. This process had worked seamlessly dozens, perhaps hundreds, of times. Then, on - -, 2016, I executed a wire transfer for $10000.00. ( Based on an exchange rate of about $1.00 per pound, this would have converted into approxi... |
Citibank Bank account or service deposits and withdrawals June 28, 2016 - Dear CPFB, At this point I feel as though I have no other choice than to involve a third party in order to get Citibank to cooperate with me and listen to my valid complaints. First and foremost, I have what was supposed to be a free checking account that I 've held for almost fifteen years without incident, but now almost never use. There appears to be many fees from Citibank attached to this so-called free checking account that I do not understand. Furthermore, when the account for some reason despite almost never being used became overdrawn, perhaps in part due to these mystery fees from Ci... |
Citibank Bank account or service deposits and withdrawals June 26, 2016 - On - -, 2016, I had submitted a check with a large amount ( $20000.00 ) for deposit to a CitiBank ATM machine located at - - - in -. There was no indication on the machine that there could be any malfunction. However, after I had put the check in the slot as directed by the machine, a message was displayed on the ATM 's screen saying that there was a technical difficulty and the check can not be returned, a copy of the same message was also printed, and I was logged out of the system. The screen then returned to normal and there was no warning that the machine was malfuncti... |
Citibank Bank account or service deposits and withdrawals June 25, 2016 - When I got my job at - 3 weeks ago, I was ecstatic. I had no income for the past 6 months and my girlfriend has been supporting me. I reached out to Citibank and went through the process of getting everything set up. Today, I got my first check and wanted to take my girlfriend out to a simple nice dinner. I Googled to see which was the closest Citibank branch, to only discover that there are more Citibank ATMs here in - - than there are branches. I found one near our home, so after work, my girlfriend picks me up & we both decided to go deposit my check. Upon our arrival, we see it ... |
Citibank Bank account or service deposits and withdrawals June 23, 2016 - Bank cashed a check with no endorsement or tracking information. Bank cashed check on - -. I ask for a copy of the check, when the party to whom it was written informed me that he had not gotten it. I received a copy of the check - -. - -, I called Citibank to inform them of the fraud. I received a complaint number, and was told that an affidavit would be sent by mail. I called many times, because I received no affidavit. On - - I was told I could go to any branch and fill out an affidavit. - - I did so. - - I called Citibank for an update and was told they... |
Citibank Bank account or service deposits and withdrawals June 15, 2016 - On - - I made a online payment to - for - the payment was never received. On - - a good faith letter was sent advising of the payment, amount of payment and account number. Another payment was made on - - which again was n't applied. After a 3 way call with -, - and myself it was determined the funds were sent to Citibank which was the previous owner of the card. On - - another 3 way call with Citbank, - and myself in which payment amount, date and trace numbers were sent. I contacted Citibank on - - and they had no record of any account or correspo... |
Citibank Bank account or service deposits and withdrawals June 13, 2016 - On Thursday - -, 2016 -, I went to Citibank located at - - - -, - - - - - to deposit $100.00 for my brother-in-law into his checking account. I was told that in order to deposit the money, I would have to show teller my ID. I gave the teller my driver 's license ID as requested. After further discussion, her supervisor/bank manager ( - woman whom I did n't get her name ), came over and joined the discussion. I was then asked by the supervisor where I worked before I retired. I asked, " Why do you want to know where I worked before I retired? '' She sa... |
Citibank Bank account or service deposits and withdrawals May 21, 2016 - - - sent me a $40.00 reimbursement check on - -, 2016. I notified them to mail me a check since Citibank account was closed. Instead - told me that they put it back on Citibank account. Both Citibank and - said they do n't have the money. - said sent to Citibank. They said they never received it. My Citibank account was closed by the Branch Manager on - -, 2016. ... |
Citibank Bank account or service deposits and withdrawals May 18, 2016 - On - -, 2016 I have disputed Citi Bank 's response which never addressed customer 's complaint at all. It 's absolutely NOT possible to continue my banking experience with such type of bank who has numerous prohibited banking practice. I am asking this bank to provide me their CEO 's name and address, so I can take court action against this bank who took my savings away. Due to the different issues I complained about ( see attached evidence ) I am asking this bank to pay all my losses : promotional bonus at least $900.00, thank you points -, my own money losses $280.00 due to ille... |
Citibank Bank account or service deposits and withdrawals May 14, 2016 - On - -, 2016 I found out that CITI bank illegally charged me $280.00 from my personal savings plus acct. I had already filed a complaint against CITI bank per my previous complaint for total - different issues including fraud, unsafe deposit, fail to pay promotional bonus $900.00 and thank you points -, illegally put - charges each for $64.00 to my savings plus acct which never occured any monthly fee before. Plus a $25.00 fee due to theft and unsafe deposit happened transfer fee. I can not stand CITI bank illegally charged me another $280.00. This bank never brought ... |
Citibank Bank account or service deposits and withdrawals May 9, 2016 - Back in - of 2015 I opened a Citigold checking account with an offer stating I would receive - - - miles after meeting outlined criteria. I then met those criteria, confirmed with a Citi representative that I had met the criteria, and was told to expect the points to be deposited into my account by the -/-/-. During this time I was charged two monthly service fees of $30.00 each. Now, after confirming this promotion was applied to my account, confirming that I had met the requirements, and confirming that the points would be deposited in the -/-/-. Citi has pulled a bai... |
Citibank Bank account or service deposits and withdrawals April 29, 2016 - This objection is at Citibank not adequate notice, promises breach, not applicable concealment, nuances, fiduciary breach and not suitable reimburse regarding various amounts require to law to reimburse credits placed on accounts, debit refund credits, monthly fee balance, bonuses, direct deposit credits, interes balance, and various deposits. ... |
Citibank Bank account or service deposits and withdrawals April 24, 2016 - Citi Bank has garnished my commercial checking account without notification. I have contacted them on the phone and in the branch and no repose so far. The account is also joint with my wife and it has a zero balance after it had $38000.00 in it. I am a head of a household with - kids and have no funds to feed my family. I have hired a lawyer and still no response. Need urgent resolution. ... |
Citibank Bank account or service deposits and withdrawals April 24, 2016 - Citi Bank has garnished my commercial escrow account without notifying me. Checks have been written and electronic payments authorized have bounced and no letter or notification have been sent to me after one week of constant inquiry with Citi Bank. ... |
Citibank Bank account or service deposits and withdrawals April 15, 2016 - - - has received collections letter for reimbursement of breach check from Citibank. However, I have not received a check from Citibank in the amount of $66000.00 as of - -, 2016. It has exceeded a reasonable time-frame. ... |
Citibank Bank account or service deposits and withdrawals April 7, 2016 - I deposited a check - -, 2016 at an ATM at Citibank in - CA. The check was my husband 's payroll check and less than $5000.00. The bank placed a hold on the check. My checking account was not overdrafted. I have overdraft protection. I have been banking with Citibank over 20 years. On Monday night when I called I asked what had happened and Citibank could not tell me nor would the funds be released. To my knowledge the funds have not been released. When I called on Monday night Citibank told me the check that I deposited had not been sent to them from the branch. ... |