Review and analysis of over 17 complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 17 official complaints related to Balance transfer. Out of the 17 consumer complaints against JPMorgan Chase & Co., 18% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 24% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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JPMorgan Chase & Co. Credit card balance transfer December 6, 2016 - I have contacted Chase multiple times about a balance transfer that never went to my credit card account at - credit union. On -/-/2016 Chase stated the transfer was sent to the wrong account at -. They opened an inquiry about it and said they would try to get the funds placed in my account. Today it has been over a month since the first contact with Chase. I called Chase today -/-/2016 and - said that the transfer was denied due to the account number being incorrect and that I would receive a letter in the mail stating this information and the funds would be refunded to my accoun... |
JPMorgan Chase & Co. Credit card balance transfer September 10, 2016 - We applied online through Chase Slate for a " full '' balance transfer. We wanted to transfer our - - balance of $45000.00 with a higher interest rate to Chase Slate. We got a letter in the mail saying that we were approved for $3400.00. At this time I called Chase Slate and said if you ca n't transfer the full amount of $ - then I do n't want any transfer. They ignored that request and opened up the credit card account anyway, transferred $3400.00 to - - and sent us a bill with a balance due of $3400.00. When we called them and asked them why they did this they did not ... |
JPMorgan Chase & Co. Credit card balance transfer August 20, 2016 - I used checks sent to me in the mail from Chase to conduct a balance transfer from my - - card to my Chase card. Chase almost immediately billed me for the amount and - - says they never received anything from Chase. I have called numerous times and spoke to numerous people on both sides and was told last Friday by Chase that they would " expedite '' it. I still owe $5700.00 to both cards. Chase will not verify that they sent it to the correct account. Of course Chase has charged me a fee too.... |
JPMorgan Chase & Co. Credit card balance transfer July 30, 2016 - Chase Bank Credit offered me a 0 % promotional rate on a balance transfer. They then proceeded to charge me an annual fee in between my billing cycle so that the charge was treated as a " regular purchase ''. I paid the annual fee but could not have the interest charge removed. this charge will linger on my account for 2 months until it is paid and there is nothing I can do as the company will not reverse the interest charge.... |
JPMorgan Chase & Co. Credit card balance transfer July 2, 2016 - I did a balance transfer with Chase and I made a purchase which I paid In full before the billing statement. They charged me purchase interest fee and now they tell me that I need to pay the balance in full to avoid any future interest.if that 's the case what 's was that whole sham of 0 % apr.... |
JPMorgan Chase & Co. Credit card balance transfer June 30, 2016 - I opened a Slate credit card with Chase and submitted a request for - balance transfers to consolidate all of my credit card debt to my Chase Slate card. Of the - cards with balances, only - of the balances was cleared by Chase. The other - ( - and - ) still show a balance on my accounts. I am now being charged interest and late fees because Chase posted my balance and indicated they had cleared the balance from the other accounts, though they had not. Chase is now telling me I have no recourse but to wait 30 days for them to " complete an investigation ''. In the meantime I ... |
JPMorgan Chase & Co. Credit card balance transfer June 10, 2016 - On - -, 2016 I submitted a balance transfer request from Chase Slate card to pay off -. I was instantly accepted for the balance transfer and it took 20 days to process it before the commerce bank card wa paid off.... |
JPMorgan Chase & Co. Credit card balance transfer May 19, 2016 - In - 2016 the credit card company told me they mailed me a new card, I never received it, so they mailed me another -. Neither card was requested by me and sent to me due to the credit card company putting electronic chips on the card. I received checks in the mail for this credit card for an offer for a zero % balance transfer. I could use the checks until - - 2016. On - - I deposited the balance transfer check for $2900.00. On - - the balance transfer check bounced. I called the credit card company and they said, the check is tied to the previous credit card number ... |
JPMorgan Chase & Co. Credit card balance transfer May 11, 2016 - I initiated a balance transfer from Chase bank -/-/2016. No where did the offer define how much my minimum payment would be. The transfer amount was $13000.00. Unfortunately I have been using balance transfers for years and usually minimum payment is very minimal. I was shocked when I received my bill after the balance transfer took place telling me the minimum payment due was $660.00 First I called the credit card department and was told that was just the way it was. Then I went into my local bank and spoke with a banker and then the bank manager. Both of them looked everywhere, on the ... |
JPMorgan Chase & Co. Credit card balance transfer April 18, 2016 - Applied for a Chase credit card online, to transfer balance at a better rate. I was approved but then found out it was for an amount that would not cover the balance of the card with the higher interest rate. I immediately called to cancel ( like within 30 minutes of being approved!!! ) the new Chase card, when I finally got to speak with someone I was told that I can not cancel the card til I get it in the mail. OK, fine, I can do that. MEANWHILE, Chase goes and pays my other credit card for almost the full amount that I was approved for. I did n't want this Chase card, if the full balance of... |
JPMorgan Chase & Co. Credit card balance transfer April 16, 2016 - I went on-line to get a balance transfer from one credit card to another. I entered the wrong credit card number to transfer money from. I called the credit card company immediately after. They told me that they would not cancel the transaction even though it was still pending and the transfer would be made by wire about 5 to 7 days later. ... |
JPMorgan Chase & Co. Credit card balance transfer April 14, 2016 - I initiated a balance transfer from my - - card to my Chase card. A few days after I submitted the transfer I had the new balance on my - - account. I still had the balance on my Chase account. I contacted - - and went over the information. I gave them the account that is was suppose to be paid off ( Chase ). They said they sent an electronic payment to a - digit number ( they did n't have the last - of my credit card ). They said the tried to do a stop payment but could not due to it being an electronic payment. I contacted Chase and they said since the account does n'... |
JPMorgan Chase & Co. Credit card balance transfer April 12, 2016 - From : - - Date : - -, 2016 - - - . -, - - Email : -- Telephone # - To : Chase Credit Card member Services - - - - -, - - Re : Chase Credit Card # - On - -, 2016, I used convenient check # -, issued by - credit card, payable through - - to transfer a balance from Chase credit card # -. I send check # -, in the amount of $6400.00 on - -, 2016 to Chase Card Services. Chase credit card tried to cash check # - twice on - -, 2016 and - -, 2016. Check # -, was returned to Chase Credi... |
JPMorgan Chase & Co. Credit card balance transfer April 8, 2016 - I responded to an offer from Chase Slate Visa to transfer balances from other credit cards to theirs for an introductory offer of 0 % and no balance transfer. This offer was clearly stated in the mailing I received in - 2016. I was approved and attempted to transfer a balance from another visa account on-line. I received a letter a few days later telling me the balance transfer was not processed because, " the payee address in unknown '' interesting to note they never asked for the address. Upon receiving the chase slate visa card, I activated it and called their customer support to attempt... |
JPMorgan Chase & Co. Credit card balance transfer March 2, 2016 - I recently applied and was approved instantly for a chase slate card with what I thought per the offer online was for $0.00 transfer fee and an introductory 0 % APR. After account approval I did n't see any confirmation that the balance transfers I submitted during the application process were going to be executed. So I called in to ask about the transfers and during that conversation the rep told me there was n't an introductory 0 % APR. I asked him to double check because that was what was advertised and why I applied. He confirmed that there was no introductory rate so I had to cancel the... |
JPMorgan Chase & Co. Credit card balance transfer February 17, 2016 - Chase is blocking balance transfers on card with - balance, no reasonable explanation provided. ... |
JPMorgan Chase & Co. Credit card balance transfer January 17, 2016 - I submitted an online credit application today 's date -/-/2016 to Chase Slate Bank for a new credit card. The primary reason I did so was because they were offering an option to transfer a balance from another lender with a higher interest card with zero percent interest for 15 months. As a part of the application I had to give them the other lenders account number and amount I wished to transfer ( in my case over $4000.00. ) even though I entered this amount in their application, when I submitted ( and got approval ) for the card, they gave me a $1000.00 limit and made no mention o... |