Review and analysis of over 107 complaints against Bank of America
Bank of America consumers have reported over 107 official complaints related to Balance transfer. Out of the 107 consumer complaints against Bank of America, 20% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 98% were processed in a timely manner. 23% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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Bank of America Credit card balance transfer February 24, 2017 - I received a credit card solicitation from Bank of America in the mail to transfer high interest CC debt onto a Bank of America CC offering 0 % interest for two years with a 3 % balance transfer fee. I filled out the provided application in the BOA website that I was directed to in the solicitation and entered all the information asked for along with the $8000.00 dollar amount of credit I needed to pay off the high interest card. I was expecting to be either approved for that whole $ - amount or disapproved entirely. I immediately received an approval but for only - % of the amount of ... |
Bank of America Credit card balance transfer February 22, 2017 - I have a balance transfer card with Bank of America with - balance transfers at a promotional rate of 0 % APR. - balance of $ - where the promotional rate expires -/-/- and - balance of $ - where the promotional rate expires -/-/-. I was under the impression that payments would be allocated to the balance that the promotional rate expires first. However all payments are being applied to the balance with the expiration date of -/-/-. Therefore my balance of $ - will start having interest applied even if I have made enough payments to cover that balan... |
Bank of America Credit card balance transfer February 10, 2017 - Bank of America provided no warning, written via telephone nor via email though in full possession of those facts about the expiration of an offer. In point of fact in violation of the Fair Credit Reporting Act have forced me into a negative option.... |
Bank of America Credit card balance transfer November 6, 2016 - Bank of America charged interest even though I paid the non promotional balance in full. When I took the promotional transfer they explained that the minimum payment would be allocated to the lowest finance charged balance, in this case the promotional transfer. Therefore I would have to pay the minimum balance plus the entire activity balance in order to avoid paying interest. They claimed to disclose that if I used the card for purchases that even if I paid the minimum plus the monthly activity in full that I would still be subject to $1.00 minimum finance charge. I do not believe that thi... |
Bank of America Credit card balance transfer September 20, 2016 - Bank of America mailed me an offer advertising zero interest on credit card balance transfers. I called them at - on -/-/2016 at - EST and spoke on a recorded line with - - who stated she was in - - , Texas to inquire if they would do it for me. After running a quick credit check, I was told that I was eligible to receive a modest line of credit. I told them I was not interested in that offer and to " cancel my application '' and " I do n't want anything from Bank of America. '' At - I was told " We will close the account. A letter will go out within 14 days. '' Within t... |
Bank of America Credit card balance transfer September 13, 2016 - On -/-/2016 I accidentally double-paid the significant outstanding balance of my Bank of America - account. I owed about $26000.00 and I mistakenly made two payments totally $52000.00. My error! I immediately contacted BOA and asked that the second $26000.00 payment be reversed and returned to my - checking account. My credit line and other assets covered the over-payment with personal financial impact. After many phone calls and a waiting period, on -/-/2016 about $26000.00 was taken out of my BOA account and I was told the amount would be in my checking account " tomorrow '... |
Bank of America Credit card balance transfer August 27, 2016 - I called Bank of America to get a ( a new ) credit card promotion. I have an account with them now. I wanted to lower my interest rate and my minimum payment that is going up on - 2016. I wanted to transfer the present credit card balance to a 0 interest rate. I was told I could n't to that because they will not transfer an existing Bank of America credit card account I also was told of my new minimum payment which would be more than I could afford.I told the lady that she did n't give me a resolution! I am very upset with Bank of America. As soon as I can I will close this account. Is ther... |
Bank of America Credit card balance transfer August 10, 2016 - Bank of America charged me twice for a balance transfer. The first charge was correct ; the second charge was in error.... |
Bank of America Credit card balance transfer August 8, 2016 - I had several 0 % balance transfers on my Bank of America Card. Up until -/-/-, your credit card statement would reflect the balance of the transfer and show the date when the 0 % rate was scheduled to expire. Starting with the - - statement, it would still show the date of expiration, but all of the balances for the transfers were shown as $0.00. I contacted Bank of America several times, and was told that there was a " system '' glitch and the problem would be rectified. The problem was never corrected, but I continued to make my payments in order to pay off the balance. -/-/-... |
Bank of America Credit card balance transfer July 6, 2016 - I continue to get statements from spirit credit card which FAIL TO BREAK OUT BALANCE TRANSFER. So I get a demand for payment but it does not say, this portion you will owe on -/-/- or it will suddenly jump up from - percent interest to 18.9 % .. THIS PORTION YOU OWE FOR CURRENT CHARGES. As an elderly person I believe this is confusing and needs clarification. And if it takes some regulations promulgated by your department to get it done so be it. When I called on -/-/- to ask a Spirit representative how much is in the balance transfer suspense, she suddenly said I owe $4000... |
Bank of America Credit card balance transfer May 14, 2016 - card acct was activated w/o consent ... |
Bank of America Credit card balance transfer April 15, 2016 - I wanted to transfer $5000.00 from my husband 's credit card account to my own. Through - -, I applied for a BankAmericard 0 % card and requested a balance transfer. I was declined. I 'm pretty sure I received an Adverse Action notice in the mail. I applied for a different 0 % card and transferred $5000.00 to my name. To my surprise, I subsequently received a BankAmericard in the mail. I cut up the card but decided to keep the account open to help my credit score. To my greater surprise, I then found that BoA had completed a $5000.00 balance transfer. So instead of the $ - tha... |
Bank of America Credit card balance transfer March 18, 2016 - I made a payment of $950.00 in - - and realized that I did not have funds in my bank account. I called Bank of America to cancel the payment where I was informed they would give me a refund of $950.00 on - -, -. Bank of America incorrectly categorized this refund as a purchase made on the card and subsequently charged me interest for the next consecutive 3-4 months because of the way payments are applied. Spoke with three different managers and three different representatives each month and they all made notes in my account detailing that I should not be charged interest bec... |
Bank of America Credit card balance transfer March 17, 2016 - A few months ago, I took advantage of a 0 % for 18 months balance transfer offer from Bank of America ( BOA ) with a initial one-time balance transfer fee. I already had a roll-over balance ( for purchases ) on the card. I 've been paying well over the minimum payments monthly and my interest charges on the roll-over balance have not decreased. I called BOA to inquiry about why my interest charges were not decreasing and they informed me that all my payments were being applied to the balance transfer and not the roll-over balance. I thought I was paying toward the roll-over balance. This does ... |
Bank of America Credit card balance transfer February 8, 2016 - In - 2014, Bank of America permitted a balance transfer from my BOA - to an - - account. The amount was $ - a $400.00 fee. I did not authorize this transfer nor did I have an - account. BOA refuses no to credit my account or give me any information about this transaction so that I may investigate it myself. Please help. $10000.00 is a lot of money. Thank you. ... |
Bank of America Credit card balance transfer January 26, 2016 - My husband and I decided to sign up for a Bank of America 0 % interest balance transfer credit card. Terms were 0 % interest till - - on all balance transfers made within first 60 days. We applied and were were approved for - limit and set up for a - balance transfer. This was -, - after about 2 weeks the credit cards came in the mail, we called and activated them. At the same time time spoke with BOA rep and asks why balance transfer had not happened. I was informed BOA does not have an electronic banking relationship with my current card holder, and they would re submit it ... |
Bank of America Credit card balance transfer January 6, 2016 - I called - - - to activate a replacement credit card today. The call was at approximately - EST. The rep activated the card. He tried to sell me a balance transfer. I declined. He asked if I had any other questions. I told him I had recently transferred a balance to this card, and asked if I made a purchase how I would make a payment to avoid accruing interest. He gave me the correct information and then proceeded on a sales pitch to try to max out my credit line by direct depositing money into my account with a 4 % fee ( 18 month balance transfer ). He then went into the current s... |
Bank of America Credit card balance transfer December 30, 2015 - I initiated a 0 % promotional transfer from my AAA credit card from AAA Financial Services in - DE. I had done this in the past and did n't notice this issue. AAA offered me a 0 % balance transfer but did not explain that my regular monthly charges would now be charged an interest rate even though I paid those off each month while carrying the balance transfer that I pay off in small amounts each month. So it does not make sense to me that I pay interest on a balance that I pay off each month, on time. How is this a good deal? It feels like a scam to me. I have had this credit card since 20... |
Bank of America Credit card balance transfer December 14, 2015 - My payments going towards 0 % first and payment not being applied to high interest rate of 25 % from bank of america. ... |
Bank of America Credit card balance transfer December 8, 2015 - In late - 2015 my husband was contacted by Bank of America about a balance transfer credit card. When he received the card he observed that the interest rate was higher than he had been quoted, so he decided against using it and never activated it. Without our knowledge or permission, Bank of America transferred $4000.00 to our - - credit card, although our balance with them was less than $1400.00. We were unaware of this transaction until we received statements from each company, at which time we contacted -. Phone call # 1, - : - - - -No payments due till situation... |
Bank of America Credit card balance transfer November 10, 2015 - On -/-/2015 I mistakenly made a balance transfer from Bank of America to - ( $2400.00, $3100.00 ), I payed off the balance in full immediately when I found this out, however Bank of America charges so many fees for this transactions. -/-/2015 MINIMUM INTEREST CHARGE $ - INTEREST CHARGED ON BALANCE TRANSFERS $ -/-/2015 INTEREST CHARGED ON BALANCE TRANSFERS $ -/-/- INTEREST REF BT -/-/2015 $ - INTEREST CHARGED ON BALANCE TRANSFERS $ -/-/2015 BALANCE TRANSFER TRANSACTION FEE $ -/-/2015 BALANCE TRANSFER TRANSACTION FEE $73.00 ... |
Bank of America Credit card balance transfer September 30, 2015 - Good afternoon, I recently made two balance transfers to my Bank of America World MasterCard in -/-/-. I received a special offer for 0 % interest through -/-/- in a direct mail offer which also referred me to the website to complete the balance transfer. I completed the transfers online after selecting the offer of 0 % through -/-/-. Upon receiving my most recent statement, I recognized that the balance transfers are not reflected under any special promotion. The transfers are under terms for a 14.99 % APR. I contacted BOA at -. I was told by the Representative that there we... |
Bank of America Credit card balance transfer September 23, 2015 - bank of America sent me a promotional rate to use. I payed off my credit card with bank of America to take advantage of the new rate on the - of - they assured me I would have $14.00 sent to my bank I called them - of - they assured me the funds were enroute. no money! I called today - of - they told me I had giving wrong acct info, expect deposit by - of - I ask them to ck there recordings of conversation they would not admit whose was at fault.senior in real hardship.help! ... |
Bank of America Credit card balance transfer September 16, 2015 - Applied online for a balance transfer credit card, -/-/-. Was informed that information would be sent, not informed of approval until materials received on or about -/-/- Beginning of -/-/- realized new account had paid maximum cash loan line to previously identified card. Billed for this on -, statement period closed -/-/-. Received bill for cash payment on account and transaction fee while loan terms were for no payments on balance transfers until -/-/-, at 0 % interest. Customer service was unresponsive, claiming that various methods of application other than onl... |
Bank of America Credit card balance transfer September 1, 2015 - It is clear to me that I was scammed by people that knew well how to manipulate the system to their advantage. I tried to be very safe, asking the bank persons I spoke to each time to check that the repayments were all made as had been claimed before I sent any funds overseas. Not - bank person ever warned me that the supposed payments could fail to be real at a later date, had I known that I would NEVER have proceeded. Furthermore I was also shocked that in general it is possible by any means to go so far beyond my credit limit- I imagined banks would have safeguards to prevent that too. T... |
Bank of America Credit card balance transfer July 14, 2015 - am having an extreme problem with my credit card. Following is the sequence of events that have occurred to date : Called Bank of American spoke to - - around - - about rates for a balance transfer. He informed me that he could offer me a rate of 3.99 % for 1 year. He also stated that he did not know how long this offer would be available and that if I wanted to go ahead and make the transfer from my - account in the amount of $4800.00 to BOA I could do so and if I changed my mind the transfer would not go thru as long as I called back before the following Monday. On -/-/201... |
Bank of America Credit card balance transfer June 18, 2015 - I was scammed by a company called - who said they could lower my monthly payments and interest on my credit card account. Once I realized what happened I notified my bank which has my checking and savings accounts and my credit card company. I did this on - - for Bank of America and - - for - -. - - and Bank of America both closed my old card and account information and issued me new cards and account numbers. After this Bank of America allowed a $3800.00 cash advance, which I did not authorize, to process and this was deposited into my checking account. I am willi... |
Bank of America Credit card balance transfer June 5, 2015 - VISA credit card through Bank Of America - - - - - - - - - - - - -I refuse to use a DEBIT card. What I have chosen to do is pay an extra amount, over and above the - balance of my VISA card, just in the event that I am hospitalized and therefore unable to pay my bills in a timely fashion. On - -, 2015, I deposited an extra $170.00 into my VISA account, which is $170.00 over my balance of - ( $0.00 ). This obviously means that I have a CREDIT in the amount of $170.00 remaining to charge items. On - -, 2015, Bank Of America transferred (??? ) this money to w... |
Bank of America Credit card balance transfer June 4, 2015 - I received a balance transfer offer in the mail from Bank of America offering 0 % thru 2016 if I transferred an existing balance to a card that I had with them that carried a $0.00 balance and a credit line of $7800.00. The day after the transfer was made, Bank of America lowered the credit line to the account to $5800.00 which in turn caused the account to go from a $0.00 balance to $2000.00 over the credit limit. I was then told that the reason for decreasing my balance was due to what appeared on my credit score. I 'm now in a situation where my credit report will now show that I ... |
Bank of America Credit card balance transfer April 13, 2015 - My husband is a - with limited education. He went to Bank of America to open up a single checking account. He wound up opening - checking accounts and a credit card. He was not even aware that he had opened - separate checking accounts. For the credit card, the BOA representative arranged to transfer $600.00 from the credit card into our joint checking account. My husband was unaware of this and in fact went back the next day to ask that the card be cancelled. The teller said he would make a note of it in his file and cancel the card the next day. I had n't noticed the deposit into ... |