Bank of America Credit Card Complaint

Bank of America Credit card department,

Balance transfer Kansas

Good afternoon, I recently made two balance transfers to my Bank of America World MasterCard in -/-/-. I received a special offer for 0 % interest through -/-/- in a direct mail offer which also referred me to the website to complete the balance transfer. I completed the transfers online after selecting the offer of 0 % through -/-/-. Upon receiving my most recent statement, I recognized that the balance transfers are not reflected under any special promotion. The transfers are under terms for a 14.99 % APR. I contacted BOA at -. I was told by the Representative that there were no special offers associated with my account and that there had not been in over one year. I told him that I never would have transferred balances to a card with at 14.99 % APR. I shared that I felt this was a deceptive practice and a UDAAP violation. I told him I felt like I had been tricked into transferring balances to BOA with the understanding of a 0 % APR until - and am now incurring an interest fee of $120.00 per month. He said there was no promotion offered and there was nothing he could do.