Bank of America Credit Card Complaint

Balance transfer

Bank of America Credit card department,

Balance transfer Florida

VISA credit card through Bank Of America - - - - - - - - - - - - -I refuse to use a DEBIT card. What I have chosen to do is pay an extra amount, over and above the - balance of my VISA card, just in the event that I am hospitalized and therefore unable to pay my bills in a timely fashion. On - -, 2015, I deposited an extra $170.00 into my VISA account, which is $170.00 over my balance of - ( $0.00 ). This obviously means that I have a CREDIT in the amount of $170.00 remaining to charge items. On - -, 2015, Bank Of America transferred (??? ) this money to what they have chosen to label CREDIT BALANCE REFUND DEBIT '', and they labeled this as


I make. I was told by the representative that Bank Of America is sending me a check!!! WOW!!!!! I thought internet banking was supposed to eliminate snail mail ''. Why could they not simply transfer the money back to my checking account??? I know the banks just love those of us that pay our credit card bill in full ( LOL!!! ). It must be fabulous to know that I have extra funds on my credit card, therefore partially eliminating the chance that my payment will be late!!! Hey, no interest money paid to the bank!!! CAPITOLISM ... ... ... .make that money!!!!!!!!!!

Bank of America customer in Florida
Jun 05, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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