Wells Fargo & Company Settlement Process And Costs Complaints

Review and analysis of over 62 complaints against Wells Fargo & Company

Wells Fargo & Company consumers have reported over 62 official complaints related to Settlement process and costs. Out of the 62 consumer complaints against Wells Fargo & Company, 15% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Settlement Process And Costs Consumer Complaints


Wells Fargo & Company Mortgage settlement process and costs

March 8, 2017 - -/-/2016 My wife and I applied for a mortgage with WellsFargo. -/-/2016 Completed an RPA on - -, Ca -, that included a security deposit of $14000.00, based on the assurance that Wells Fargo agreed to the timeline and that financing could be completed in order to not jeopardize the deposit and fulfill their responsibilities as dictated by the Truth in Lending Act. -/-/- WF loan officer Loan officer emailed then called and spoke with my agent to tell her that the loan was approved. ( I have electronic copies of this email ). This approval was made with full knowledge of the...

Read more

Wells Fargo & Company Mortgage settlement process and costs

March 2, 2017 - my wife and I have a - loan. We have never missed a payment.When my wife and I signed the papers we were told it was a fixed rate mortgage. It was not explained how the interest was applied. Interest goes up just about every month. We have requested a modification numerous times, to no avail. We borrowed $200000.00. Upon request of the doc 's we learned that the amount that we have to pay over the term is $480000.00...

Read more

Wells Fargo & Company Mortgage settlement process and costs

February 1, 2017 - I am writing to you in reference to loan number -. I have documentation from - of - formerly known as - - -, - - - - -, - employees which states Wells Fargo sold the above mentioned loan to - - Bank and - - - - - became the servicer of the loan in -/-/-. It is my understanding that in order for anyone or any entity to sell a mortgage or a promissory note, they must first be the legal owner of the mortgage and the promissory note and in order to sell a loan to a - trust, must be the originator of the loan. So, when it was stated t...

Read more

Wells Fargo & Company Mortgage settlement process and costs

January 5, 2017 - My Home Mortgage was assumed by Wells Fargo ; when Wells Fargo assumed the loan they took my name off the documents. The loan was set up as my parents as co-Mortgagor and I was a co-Mortgagor. Well Fargo change the loan where it was only in my parents name. Not until 2012 was I able to access the loan. I reported this to the - on three different occasions ; I am a co-Mortgagor. I was given different excuse for my name not being listed ; one was their system was only formatted for two names ; and here recently they said how the names were listed on the deed ; and as I explained to theme my n...

Read more

Wells Fargo & Company Mortgage settlement process and costs

January 5, 2017 - Hi my name is - - I have a mortgage with Wells Fargo. Loan # - -/-/- I went through a loan modification and was allowed a ( HAMP ) loan and the terms were set as follows. The first 5 years I was at a 2 % then the 6th year my rate would go to 3 %, the 7th year my rate would go to 4 %, and the 8th year my rate would go to 4.5 % fixed for the remainder of my loan. I have never made a late payment. I have a credit score of -. I was fully in agreement with the terms of my modification. I went through a divorce and I was awarded the house. -/-/- I had to assume the mortgage a...

Read more

Wells Fargo & Company Mortgage settlement process and costs

December 31, 2016 - WELLS FARGO PROPERTY LOSS DEPARTMENT IS ILLEGALLY HOLDING FUNDS THAT DO NOT HAVE ANYTHING TO DO WITH PAYING MY CONTACTOR. THEY LOST THE CHECK FUNDS SENT bY MY INSURANCE COMPANY FOR $2700.00 -/-/-. MY AGREEMENT WITH THE CONTRACTOR IS THE INSURANCE COMPANY PAY THE $2700.00 AND I PAY THEM THE REMAINDER ( $1900.00 ) OUT OF POCKET. WELLS FARGO PROPERTY LOSS RECEIVED MY RECOVERABLE DEPRRECIATION CHECK FOR $5200.00 THAT WAS SENT TO ME. NO CONTACTOR IS OWED FROM THIS AMOUNT. INSTEAD OF CORRECTING THEIR BLUNDER AND HAVING THE INS.CO. REISSUE THE $2700.00 CHECK THEY ARE TRYING TO ISSUE TH...

Read more

Wells Fargo & Company Mortgage settlement process and costs

December 23, 2016 - Please refer to attachment for my initial dispute regarding Wells Fargo 's explanation of an FHA application as " Not Part of the closing documents '' It was done in " Good Faith '' First of all, I have a binded portfolio of ALL THE CLOSING DOCUMENTS along with HUD 1, HUD 2 etc. Each of the numerous documents including the HUD 1 and HUD 2 list the " Mortgage Insurance Case Number : -. '' One of the loan numbers submitted by - in an earlier response to my concerns lists - as one of the numbers assigned to the FHA/HUD mortgage. - states that the FHA CASE NUMBER is located in one of m...

Read more

Wells Fargo & Company Mortgage settlement process and costs

December 22, 2016 - On -/-/- Wells Fargo & myself settled on a short sale for my then rental property. I am filing a complaint because of their unprofessional, underhanded & unethical business practices from the beginning of the process even up to now ; and they also handled the process with a lack of integrity. I am very upset that they forced me to sign a waiver to keep my escrow money, prior to explaining or putting in writing how everything would be handled. And if l would n't have signed if they would n't have approved the short sale. Then they waited until after settlement with - verbal excuses in a...

Read more

Wells Fargo & Company Mortgage settlement process and costs

December 12, 2016 - We secured and were under an agreement with Wells Fargo to purchase a home under an 89.9 % loan exception which allowed us to pay a 10.1 % down payment on the purchase of a new home. These conditions provided a significant advantage to us in terms of the cash out of pocket and was the basis of pursuing the loan through Wells Fargo versus alternate loan providers. We progressed through the loan process ( providing timely documentation ) and were assured at multiple stages that we were on track to close on the contract date ( - - ). Wednesday morning before - ( - - ) we received...

Read more

Wells Fargo & Company Mortgage settlement process and costs

December 8, 2016 - I am extremely upset of the way Wells Fargo has handle my loan. I am not able to make monthly payments to them anymore. Therefore I have summited - letters requesting a settlement, this loan was taken out over 10 years ago, and I just can not make any monthly payments. I am willing to work directly with Wells Fargo however I feel they are just prolonging my case. I do not want to file bankruptcy because I will damage the little credit I still have. But if Wells Fargo is refusing to work with me and they dont want to work on a settlement offer, I will be forced to do so. I called today to ge...

Read more

Wells Fargo & Company Mortgage settlement process and costs

December 7, 2016 - My mother refinanced a home in -. As her trustee and executor I 've been paying the mortgage to present. In - -, I contacted the lender to inquire if there was a prepayment penalty. They said there is no prepayment penalty so I wired $100000.00. The person I spoke to said that the mortgage would be re-amortized. However, I was not informed at that time, that this would be an automatic re-amortization. Later I was told, that I had to either assume the mortgage, or I needed to sign a re-amortization document that only had my mother 's name on it. As executor of my mother 's estate I ...

Read more

Wells Fargo & Company Mortgage settlement process and costs

December 7, 2016 - I am currently with -. I went to my bank - weeks ago to take out an equity line on my home so as to pay for direct care staff to be with my - parents. I was told by - that Wells Fargo/- are listed in the - lien position on my home. I paid off my home in -/-/2009 and never used any home equity so they should have come off the - lien when I paid for my home. Basically there is an open-ended equity line showing up on with WF/W on my home deed and this is preventing my current bank, - from completing my request for an equity line. I went to Wells Fargo last Tuesday and to...

Read more

Wells Fargo & Company Mortgage settlement process and costs

December 2, 2016 - Wells Fargo Mortgage has stolen my - - Certificate of Eligibility as it pertains to me and home Mortgage Guarantee. I am - - -, - - - Retired. I had a home that I allowed for assumption ( - - - - in 2011, and When I tranfered ownership, I did not realize at the time of the transfer of ownership, that I would loose my earned - Home Guarantee. The mortgage officer that had me sign the many documents from Wells Fargo Mortgage for the Assumption of the Loan for the mortgage at - - - - SC - to - and - -, failed to make sure that I under...

Read more

Wells Fargo & Company Mortgage settlement process and costs

November 22, 2016 - My wife and I wanted to close our home equity account. She went into the Wells Fargo branch to close the account and was instructed to call the Home Equity -. We called the Home Equity - and was instructed to send a letter to the Payoff Processing Dept with a $400.00 prepayment fee. We were surprised as we had a zero balance on the account....

Read more

Wells Fargo & Company Mortgage settlement process and costs

November 21, 2016 - -/-/2016 My wife and I applied for a mortgage with WellsFargo. -/-/2016 Completed an RPA on -, Ca -, that included a security deposit of $14000.00. -/-/- WF loan officer Loan officer emailed then called and spoke with my agent to tell her that the loan was approved. ( I have electronic copies of this email ) -/-/2016 My agent sent email to loan officer to confirm that in fact the loan had been approved and contingencies could be lifted. An email confirming this was received by agent who then removed contingencies. ( I have electronic copies of this email ) -/-/- My ag...

Read more

Wells Fargo & Company Mortgage settlement process and costs

November 16, 2016 - Disputing the multitude of lies from Wells Fargo....

Read more

Wells Fargo & Company Mortgage settlement process and costs

November 15, 2016 - My - yr old mother, who lived in a gated community in - was convinced to sign a reverse mortgage agreement with Wells Fargo Bank, in -/-/-. She had to be moved to assisted living late -/-/- & her house had to be sold, which it was, 7 year / 3 months later ( -/-/- ). She received $250.00 a month thru that time. That means that she received from Wells Fargo Reverse Mtg. $ - At the Closing, Wells Fargo Took $62000.00, Leaving my mother with next to nothing, on a house that was PAID OFF, previous to starting the reverse Mtg. That 's nearly triple payback of what they pa...

Read more

Wells Fargo & Company Mortgage settlement process and costs

October 27, 2016 - My mother passed away - -. Wells Fargo was sent her death certificate in -. They refused to speak with me or take payment. I faxed and overnighted a court order appointing me personal representative of her estate 4 times. They refused to talk to me. I sent a - letter of Testimony from the court and was told it would be a week before they could speak to me and another week before they could give me the payoff amount. This is now - -!! In the meantime they locked the property but say they have no record of it. Sent letters to my mother 's former work address instead of her home...

Read more

Wells Fargo & Company Mortgage settlement process and costs

October 19, 2016 - " Acknowledgment-receipt of inquire Plan language? - -, 2016 & - -, 2016 - - Senior vice President Wells Fargo Home Lending? Idenity theft? No contract? if cross selling, it as not authorized by me? Media Suspension for 1 Year? I cant tell? I am not satisfied? They continue to write? Fine print on bottom of correspondence? Wells Fargo Bank NA NMLSR SAFE Act? Spells my name - - - -?...

Read more

Wells Fargo & Company Mortgage settlement process and costs

October 18, 2016 - As the executor of an estate, my complaint concerns the actions taken by Wells Fargo in connection with my efforts to pay-off a reverse mortgage that was held on the decedent 's property. Seeing there was a significant gap between what was owed on the mortgage and the appraised value of the property. I believe that it was their intent to harass me with as many road blocks as possible so that I would decide to just walk away from the property by signing it over to the bank. There is just no logical way to explain their actions throughout this whole proceeding. Within three days of the owner '...

Read more

Wells Fargo & Company Mortgage settlement process and costs

October 14, 2016 - Wells Fargo is reporting a mortgage on my credit report that was awarded to my ex wife - and should not be on my credit report. I have attached documents to support my claim....

Read more

Wells Fargo & Company Mortgage settlement process and costs

September 30, 2016 - My home loan has been categorized as a Veterans or VA loan. I am not a Veteran. I have never served in the United States military. I did not sign a VA loan, nor have I ever submitted documentation to Wells Fargo that I am or have served in the United States military....

Read more

Wells Fargo & Company Mortgage settlement process and costs

September 30, 2016 - We have had a home equity account with Wells Fargo since -. The 10 year period of the account is over in - of -. I spoke to a representative in - about wanting to know what were Wells Fargo 's programs that I could possibly use to change my Home Equity account into when the 10 year period was up. I told the rep I wanted to know what all the fees and rates were. He said the only way I could get that was to sign a paper he would send me basically agreeing not to take anymore money from the home equity account. I was n't intending to take any more money from the acct so when I receive...

Read more

Wells Fargo & Company Mortgage settlement process and costs

September 26, 2016 - I have provide documents and links explaining the Wells Fargo Foreclosure Fraud Scam along with their latest criminal scam in which they robbed, stole, and created - accounts. If you would like copies of the entire packet of paperwork from the 2010 closing, I will send them via - mail. Otherwise, you can just continue to believe every " TADA '' document sent via Wells Fraudo...

Read more

Wells Fargo & Company Mortgage settlement process and costs

September 22, 2016 - I entered into a Home modification loan to enable me to keep my home. I had rented my home out and had a hard time getting my tenants to move including taking them to court, so the house payment was not made for 2 years. I was going to just give the house back to Wells Fargo but decided to keep it and do this modification. In the long run it went thru but they said by the time they tacked on the fees and interest etc, my new loan was going to be for $230000.00, how can this be? The house is not a - home. Can someone explain if I got took or not?...

Read more

Wells Fargo & Company Mortgage settlement process and costs

September 14, 2016 - I had applied for a mortgage after being transferred with - - and - - in - of -, I was told that I was in arrears with a past mortgage for a home in Missouri which my ex-wife received in the divorce in -. There was a mortgage modification performed on that note for the house in Missouri on - -, - which clearly shows my name on the Agreement, however I never signed said modification and would not have done so. I filed a complaint with Wells Fargo and they were disinclined to correct the issue. My ex-wife has been in arrears on the note, and I am the one whose credi...

Read more

Wells Fargo & Company Mortgage settlement process and costs

September 11, 2016 - - History of Wells Fargo Foreclosure -, FL - - -/-/- When we stabilized financially 3 months later Called Wells Fargo and tried to set something up to get house loan caught up. Was told they would not except any payments as we were in Foreclosure Wells Fargo Stated not to worry we would get a loan modification. Sent financial papers requested by Wells Fargo for 6 months with me calling them once or twice a week. Were told not to worry about the original foreclosure date as it would be pushed out since I was in line for a loan modification. As Wells Fargo had not tol...

Read more

Wells Fargo & Company Mortgage settlement process and costs

August 10, 2016 - We closed escrow on - - -, the Wells Fargo Mortgage was paid off through escrow on - - -. The homeowners insurance held by the California - - -, due - - -, was paid by Wells Fargo on - - - for the following year while the home was in escrow with a fixed closing date of - -. Since we moved to another state, even with correcting the mailing address several times with Wells Fargo, it took 6 months to receive our escrow impounds check from them, which did not include an itemized list of the payout. We did not discover that we were insuring a house...

Read more

Wells Fargo & Company Mortgage settlement process and costs

July 30, 2016 - Forgive the tardiness of this complaint, but I just learned this week through reading the - - - that the CFPB works with banks to resolve customer complaints. Until now, I did not know what recourse I might have for the fraudulent behavior of Wells Fargo Bank. In -/-/- or -/-/-, my partner and I refinanced our mortgage on a property we own in - - with Wells Fargo. We made a point to confirm that there were no prepayment penalties associated with this new mortgage. At the time, the Wells Fargo representative aggressively pushed a home equity line on us, even though we ...

Read more

Wells Fargo & Company Mortgage settlement process and costs

July 27, 2016 - -/-/- - - - - - - - - - - Home Mortgage Wells Fargo Home Mortgage -. - - - -, - - Well Fargo Line of Credit Loan Account Number Num : - Balance $13000.00 Well Fargo Real State Home Loan Account Number Num : - Balance $260000.00 Dear Sir or Madam, Complaint Department I am writing to dispute seriously misleading and damaging information in my Credit Report. The items I dispute are on the attached copy of my credit report. These items are ( inaccurate or incomplete ) because mistakenly listed as Unknown '' ) should say paid ...

Read more

Wells Fargo & Company Mortgage settlement process and costs

July 21, 2016 - I do n't know how many times I am submitting complaints to this bureau about Wells Fargo regarding a property that I bought in -. It has been the same thing : the round around from Wells Fargo with no resolution. I deal with a lot of companies, which care of their name and reputation. They always end up listen to me and work to resolve any problem that comes up, but with Wells Fargo my complaints fall on deaf ears. - representative told me that he is well aware of my issues but stopped cold turkey to help me. Basically Wells Fargo is not accountable for their actions and it seems nobody ...

Read more

Wells Fargo & Company Mortgage settlement process and costs

July 18, 2016 - Since -/-/2016 I submitted a Modification Request to Wells Fargo after going into the local Wells Fargo since I could not get a response from them. Obtained assistance from Banker and obtained RMA and - and thereafter was contacted saying not approved for vague reasons, as they were not stated. I then applied for another Modification and at this time enlisted the assistance of an Authorized Representative - - since I started a new career and was attempting a State Exam, that I passed. During this time I was in negotiations with - and Wells Fargo and up to and including -/-/...

Read more

Wells Fargo & Company Mortgage settlement process and costs

July 15, 2016 - It is with disdain that I write again to the CFPB in regard to the non reporting of my mortgage to the credit bureaus, by Wells Fargo. I called and spoke with - - - - - -, - -, - -, ( whom stated he has over 10 years of service ). Yet chose to conduct himself in the most unprofessional manner that I have come across and - - as well. My point of contact - - has failed to return calls and or email messages. In speaking with all representatives concerning this matter I was met with, combative, unprofessional, abrasive and confrontational attitudes and beh...

Read more

Wells Fargo & Company Mortgage settlement process and costs

July 12, 2016 - I obtained a mortgage loan from Wachovia Bank in 2008. This loan was transferred to Wells Fargo when they purchased Wachovia. In response to a complaint filed, I was recently sent all closing documents related to this loan. However, there were - pages received that were not provided to me with other loan documents at time of closing. Upon review, I noted that the page with the initials are fraudulent, and the notary seal does not contain all the information required by the State of Mississippi. Requirements for Mississippi notary seals can be found at : - ( See page -, Rule 5.20 ) Con...

Read more

Wells Fargo & Company Mortgage settlement process and costs

July 8, 2016 - I have been approved for a Short Sale process 3 times and it was approved. The buyer walked away. I have just submitted a new offer at the agreed purchase price and now the bank is refusing to accept it....

Read more

Wells Fargo & Company Mortgage settlement process and costs

July 5, 2016 - First I an very thankful to Consumer Financial Bureau for been there when I needed desperate help with my mortgage Carrier. after much harassment through WELL 'S FARGO AND WITH YOUR HELP. I 'm FINALLY GOT TO THE TRUTH. On - - and a very professional conference call I received some shocking information and the document to back up all of such information. I will be forwarding such documents to you. on - - of - I sat for the closing and purchasing of my home - - -, - -, Georgia -.A COPYOF MY MOTGAGE CONTRACT IS NOW SENT WITH THE MORTGAGE AGREEMENT OF 10.25 % INT...

Read more

Wells Fargo & Company Mortgage settlement process and costs

June 29, 2016 - I started a refinance with Wells Fargo in -/-/-. I have been given the run around through this entire process. I was told my closing date was - -, 2016. I have all of my paperwork which states they are incorporating my second loan of $4500.00 ( which I pay $360.00 a month which would be eliminated ) and my - mortgage and my refinance payment would be $2600.00, with $4000.00 to borrow at closing at an interest rate of 4.15. I was told nothing could be changed and all was finalized. I was told this was approved by the underwriter. I have all of the emails indicating this. I...

Read more

Wells Fargo & Company Mortgage settlement process and costs

June 27, 2016 - I felt forced in the last minute to pay a rate lock extension of $810.00 because the appraiser selected by the bank ( Wells Fargo ) took almost 2 months to provide the appraisal. If I did not select the rate lock, terms would change and the whole process would be delayed for at least another month....

Read more

Wells Fargo & Company Mortgage settlement process and costs

June 17, 2016 - I was told I can qualify into re-financing my loan since I was months in advance in my payments. Wells Fargo Bank N.A . did not allow me to modify my loan nor did they allow me to do a reverse mortgage with Private Bank ... Wells Fargo Bank filed a foreclosure with fraudulent note ... knowing that the endorsement was created by one the attorney - - who works in the firm of - - -, claiming to be vice president of - ( - - Circuit Court No. - ... Wells Fargo Bank N.A . entered into a - - in - & - allowing borrowers to stay in there homes in which I have live...

Read more

Wells Fargo & Company Mortgage settlement process and costs

June 16, 2016 - I took out a mortgage with Wells Fargo in - when my husband and I bought our co-op unit. In -, we refinanced and moved our mortgage to -. There was a mishap at the time of the refinance that resulted in Wells Fargo sending me the stock certificate for my co-op unit instead of sending to -, however I was able to resolve this at the time. Now, 4 years later, I am selling my unit and today received a title report that shows that Wells Fargo still holds a lien on my property even though the loan was paid off in -. We are scheduled to close on Tuesday -/-/- and my sale is ...

Read more

Wells Fargo & Company Mortgage settlement process and costs

June 8, 2016 - Wells Fargo Home Mortgage dba as America Servicing Company is put on notice to produce sufficient documentation proving they have the '' right to foreclose. Proof of documentation established through proper assignments of forms showing original wet ink contracts not copy of contracts forged by MERs. Again I am respectfully demanding that the Wells Fargo Home Mortgage dba America Servicing Company bank show Deed of trust Chain of title full legal servicing of loan full accounting of loan All equity in property Refund of all money submitted for payment by me on this account made Payable to I bel...

Read more

Wells Fargo & Company Mortgage settlement process and costs

June 1, 2016 - I 'm purchasing a bank owned property through an online auction. My complaint is about non-disclosure, lack of transparency and over-charging by the banks vendors. The only disclosure of closing costs before I purchased was that the bank does not pay closing costs and can average between $ -- $1400.00. When my bid was accepted I asked what the closing costs were and was told they did n't know. Later I was assigned a contract specialist and asked what the closing costs were and was told they did n't know. I was then assigned a closing contact at the title company and I asked what the closi...

Read more

Wells Fargo & Company Mortgage settlement process and costs

May 23, 2016 - This is re : Wells Fargo & their fraudulent business practices!! A short sale & reverse mortgage on a house in NY has been in full contract since - - ; The Broker has had it on the market for sale since - - ; after the owner passed away ; Finally getting highest & best offer. The Executor has accepted the offer & given the Broker authority to take care of everything. The lawyer for the seller & Broker have sent all docs ; executed contract, HUD, proof of funds, letter of intent to Wells approx. ( 17 ) SEVENTEEN times since -/-/-!!! -to which Wells has not EVER responded in a t...

Read more

Wells Fargo & Company Mortgage settlement process and costs

May 16, 2016 - I refinanced under the HARP program through Well Fargo and I feel that it is a very deceiving program. I have been trying to trying to get a lower interest rate and was turned down several times. I also was refused a 15 year mortgage and was told that I was not qualified. Under the HARP program I was told that I qualified for a 4 % interest rate and my monthly mortgage would reduce by $60.00 and that I did not qualify for a 15 year mortgage. I also explained to Well Fargo that my unit owners insurance was always personally paid by me and was never included in my mortgage. I was told by Wells...

Read more

Wells Fargo & Company Mortgage settlement process and costs

May 15, 2016 - I obtained a loan from Wachovia Bank in 2008. Wachovia was later bought out by Wells Fargo. The following issues warrant my complaint : -I recently received loan documents from Wells Fargo -The property land description is incorrect and the property street name is misspelled -My initials are forged on the land description page ( hand-numbered as page- ) -The loan was originally a fixed rate conventional mortgage loan ; however, when the loan was changed to Wells Fargo, Wells Fargo changed the loan to a home equity without consumer knowledge or consent. Such change restricts refinance option...

Read more

Wells Fargo & Company Mortgage settlement process and costs

May 9, 2016 - My parents had a reverse mortgage with Wells Fargo Bank, father passed away - -, -. I notified Wells Fargo Reverse Mortgage that I intended to purchase the property. They have put me off many, many times by withholding necessary information for me to save the property. When I could n't find my parents ' will, a Reverse Mortgage Home Preservation Specialist told me to fax my birth certificate, which I found out too late by others in the department, had no bearing in any way. They changed Home Preservation Specialists many times, transferred me into voice mailboxes that were full, was ...

Read more

Wells Fargo & Company Mortgage settlement process and costs

May 3, 2016 - I was under a loan modification. I was assigned a Home Preservation Specialist. I paid all modified payments as agreed. Document dated -/-/16 presented the outline of the permanent modification terms, including line -. " Escrow shortage payment ( if applicable ) $23.00 ''. My loan preservation specialist explained that the modified loan would do just that, pay the escrow in arrearage. The fact that an amount was populated, acknowledged by Wells Fargo that there was an arrearage and they declared that arrearage amount to be -. I was given new payment amount and under these pretens...

Read more

Wells Fargo & Company Mortgage settlement process and costs

April 28, 2016 - Please see attached uploaded medical documentation. Please use these records as evidence in support of my current pending claim -. ...

Read more

Wells Fargo & Company Mortgage settlement process and costs

April 19, 2016 - I applied for a refinance of my - - Mortgage with Wells Fargo Mortgage. They insisted on holding over $4000.00 in escrow to pay taxes current on the property even though they had evidence from - - that - - had paid the taxes from escrowed funds taken each month in the payment. They said they would hold the $4000.00 until they had official confirmation of the payment of taxes from the county and adjusted the Closing Statement to reflect that they would not be sending the Taxes to the County for payment. Then, Contrary to what is in the Closing Statement, they sent the paym...

Read more

Wells Fargo & Company Mortgage settlement process and costs

April 15, 2016 - * Wells Fargo Provided a Misleading Initial Loan Estimate and Made Last-minute Changes to Loan Estimate : The original loan estimate I received did not include $2000.00 in escrow prepayment that showed up in a later Loan Estimate. When compared to mortgage offers from other lenders, this made the Wells Fargo loan look much better and led me to withdraw my applications with other lenders. When I received a new Loan Estimate following the appraisal, the additional charge was shown and the charges for discount points were doubled. I informed the Mortgage Consultant of the additional charges and...

Read more

Wells Fargo & Company Mortgage settlement process and costs

April 7, 2016 - My problem is with Wells Fargo reverse mortgage department. I was appointed the personal representative for my mothers estate and have been attempting to resolve the reverse mortgage with Wells Fargo for close to a year. I have followed all the guidelines set forth by Wells Fargo and they continue to stall, request documents many times over, tell me they have everything they need and then a week later ask for something new. The requests come - at a time. I do n't think they know what they are doing. I need some help. Thank you ...

Read more

Wells Fargo & Company Mortgage settlement process and costs

April 5, 2016 - Loan # - To whom it may concern. Please review my case under " Dodd-Frank Act/Unfair Deceptive Abusive Acts and Practices. '' My name is - - and I was told that you may be able to assist me. I was removed from my place of employment ( - - - ) in - - due to a - in which my income was drastically reduced. I reached out to my mortgage lender ( Wells Fargo ) and then VA for assistance. As I was not behind on my mortgage, Wells Fargo would not offer me any additional assistance under the home modification program. I contacted a Realtor ( - - ) to assist me with th...

Read more

Wells Fargo & Company Mortgage settlement process and costs

April 1, 2016 - Several years ago our home went into the foreclosure process ( per Wells Fargo, we were required to do this in order to be considered for a Loan Modification ). Wells Fargo took months to handle the Loan Modification process and just 3 days before our home was set to be sold in Foreclosure, they overnighted us documents of the Loan Modification and told us we had 2 days to sign or our home would be sold. In those documents we were required to take on an additional $ - in debt which was simply described to us as 'fees ' and we were not provided with details on those fees. When I attempted to...

Read more

Wells Fargo & Company Mortgage settlement process and costs

March 27, 2016 - Recently I purchased a house in -, NJ and got a mortgage through Wells Fargo which included renovation dollars to fix the house. There are - attachments to this submission, documents that I signed in - and then the Renovation Loan Agreement and Rider which I signed at closing in -. The problem is these documents contradict each other. For example, in the - document it says the contractor is responsible for the work then in the Agreement signed at closing it says I am responsible. Which is it?? You will find where I commented on all the ways these documents contradict each other ...

Read more

Wells Fargo & Company Mortgage settlement process and costs

March 19, 2016 - I submitted a Qualified Written Request to Wells Fargo Home Mortgage. I am attempting to obtain information about my FHA loan that is serviced by Wells Fargo. The request was sent as I have received conflicting information regarding the true investor is for my loan. Wells Fargo failed to provide any of the required documents per RESPA and Truth in Lending. ...

Read more

Wells Fargo & Company Mortgage settlement process and costs

March 19, 2016 - Wellsfargo Asc is a tax that I paid - in interested when it was a deeds liun that that 's false find the document and it also says I 'm texting and driving to home I do not been home I agreed to the terms of the main and with the home and the date that I saw that they allowed me to pick so and I was n't home and tax so it 's first try a document scenario is a predatory lending but it 's also frustrating not to mention you use my utilities after I request them to be turned off the day after I moved ...

Read more

Wells Fargo & Company Mortgage settlement process and costs

March 12, 2016 - 11 yrs ago. I purchased a house under - - bank. They offered me - loan ( line of credit ). They did n't disclosed me the line of credit of 20 % loan is interest only locked in for 10 years. I had tried refince the loan several times but no avail. So I ended up paying interest only last 10 years by automatic withdraw from my bank Amount of - of principle of -. Since it was automatic withdraw from my account I was not able to pay additional lum sum pay toward my principle After 10 years the bank initiated me to offer refinance at 6.19 % 30years loan. My complaine is why I was not ...

Read more

Wells Fargo & Company Mortgage settlement process and costs

March 11, 2016 - This is another concern with my Wells Fargo Modification Agreement, copy submitted in CFPB case # - on -/-/-. My Wells Fargo case person for this modification was - -, that required I remove my brother from my deed, which was only beneficiary reasons, being widowed and -, and fax a recorded copy through a WF branch, before any Loan Modification agreement could be done. I did this on -/-/- see att 'd. When this Modified agreement came with my brother name - - on it, I contacted -, he stated their was n't enough time to resend to meet the - - deadline. Ag...

Read more

Wells Fargo & Company Mortgage settlement process and costs

February 21, 2016 - This complaint is connected to # -, # -, & # -. Last week -/-/- I did submit a complaint to Wells fargo about disputing the fact that there are errors on my statements. I 've waited 11 months to get a written copy of my alleged debt. And have found some questionable transactions. I 'm submitting one example right now. Page - of the customer account activity statement. Last line, -/-/- amount received $1000.00. Then page -of the -. line - amount received $130.00. Ok I paid $1200.00 on -/-/- enclosed a copy. Then line - amount received $2...

Read more

Wells Fargo & Company Mortgage settlement process and costs

February 20, 2016 - We have been trying to do a short sell on our home since 2014. We have actually had - offers on the place, but Wells Fargo continues to deny the offers. They have transferred us to different preservation specialist and short sale primary points of contacts several times to no avail. We 've even had our relators call and they 've been given false information. They say one thing and do another. They do n't return phone calls or send out proper documents when stating they would mail things out. I 've asked to speak with a manager several times and the mangers have promised to do an investigati...

Read more