Wells Fargo & Company Mortgage Complaint

Other mortgage Settlement process and costs

Wells Fargo & Company Mortgage department,

Other mortgage Settlement process and costs New Jersey

Recently I purchased a house in -, NJ and got a mortgage through Wells Fargo which included renovation dollars to fix the house. There are - attachments to this submission, documents that I signed in - and then the Renovation Loan Agreement and Rider which I signed at closing in -. The problem is these documents contradict each other. For example, in the - document it says the contractor is responsible for the work then in the Agreement signed at closing it says I am responsible. Which is it?? You will find where I commented on all the ways these documents contradict each other in the attachment of the documents I signed in -. If I was presented with all these documents at the same time, I would have had serious questions but that was not the case. They made me sign them - and a half months apart which I find extremely shady. So since these documents contradict - another, which document am I supposed to follow. I am contacting the CFPB because Wells Fargo has been shady and I feel deceitful through this process. I want others to know about this and I want the behavior to stop. Last, I want Wells Fargo to clearly state which documents I am supposed to follow since they contradict each other. Is it the documents from - or the Agreement I signed at closing? They can not have it both ways when documents contradict - another. Please note ... the renovation loan is connected to my mortgage

Wells Fargo & Company customer in New Jersey
Mar 27, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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